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| Desired Industry: Customer Service/Technical Support |
SpiderID: 14332 |
| Desired Job Location: Baltimore, Maryland |
Date Posted: 7/30/2007 |
| Type of Position: Full-Time Temporary |
Availability Date: August 13, 2007 |
| Desired Wage: 28,000+ |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: No |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: Undecided |
Objective: To obtain a position where my Customer Service skills will be applied.
Experience:
Antwerpen Motorcars Catonsville, Maryland Operator/Receptionist 2007 • Answered multi-line phone system and transferred calls within dealership and to outside dealerships. • Greeted customers and assisted them with questions. • Logged and filed customer license plates. • Received payments from financial department and issued hand-written receipts.
U.S. Postal Service Linthicum, Maryland Mailhandler/Clerk 2001 to 2007 • Sorted incoming mail for distribution and dispatched outgoing mail. • Sorted mail according to destination and type, such as returned letters, bills, orders and payments. • Examined outgoing mail for appearance and sealed envelopes by hand or machine.
Provident Bank Baltimore, Maryland Bank Teller 2004 to 2005 • Received checks and cash for deposits, verified amounts and examined checks for endorsements. • Cashed checks after verification of signatures and customer balances. • Entered customers’ transactions into computer and issued computer-generated receipts. • Explained, promoted, and sol products and services, such as travelers checks, savings bonds, money orders and cashier’s checks. • Accepted loan payments. • Removed deposits from automated teller machines and night depository. • Assisted supervisors and subordinates in identifying and resolving problems. • Responded to written and telephone request for customer account information.
Montgomery Wards Glen Burnie, Maryland Sales Associate 2000 to 2001 • Set up advertising displays and arranged merchandise on counters and tables to promote sales. • Answered customers’ questions concerning location, price and use of merchandise. • Received cash, checks and completed credit-card transactions from customers and employees.
Bon Secour Hospital Baltimore, Maryland Physical Therapist Assistant (work study) 1997 to 1998 • Escorted and transported patients within hospital. • Determined patient name, destination, mode of travel, time and other data, following written and oral instructions. • Administered physical therapy treatments to patients, working under direction of and as assistant to physical therapist. • Filed medical records in alphabetical and numerical order. • Copied and filed insurance cards.
Southwestern High School Baltimore, Maryland Data Entry/Office Clerk 1998 • Operated keyboard and other data entry device to enter data into the computer and onto disk. • Deleted incorrectly entered data and re-entered correct data. • Kept records of work completed. • Assisted students and teachers with questions and forms that needed to be completed. • Filed records in alphabetical order and according to student’s grade level. • Operated copy, fax and laminating machines,
Education:
CCBC Catonsville, Maryland Interior Design Present
CCBC Catonsville, Maryland Certificate of Completion for Career Development 2006
Southwestern High School Baltimore, Maryland Diploma 1998
Skills: Data Entry, Filing, Machine Operation, Basic Computer, Cash Handling
Reference: Shirley Fields/Former Supervisor Provident Bank Branch Manager 410-277-7236
Mia Stamper/Former Co-worker Antwerpen Motorcars 410-788-6600
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page. Click "Contact Candidate" to send this candidate a response. |
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