Analyst/Program Manager Resume

Desired Industry: Information Technology	SpiderID: 1382
Desired Job Location: Atlanta, Georgia	Date Posted: 10/29/2004
Type of Position: Full-Time Permanent	Availability Date: Immediate
Desired Wage:
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors	Willing to Relocate: Yes

Experience:
12/97 To 7/04
Humana Military Healthcare Services, Inc. Hampton, VA
Sr. Database Analyst/Administrator/Programmer/Network Admin
Responsible for managing projects as assigned. Particularly projects related to government change orders. Serve as primary liaison between Humana and top military officials for the start up, implementation and maintenance of the Tricare health care contract for Region 2. Served as Lead DBA for a team of 16. Recognized as the company’s outstanding employee (2001) largely for having developed an application (SQL/Access) that resulted in a 45-day increase in invoice processing time. Overall savings to the company and Federal government. Responsible for the delivery, storage, and analysis of all contractually required reports and data files. Utilized Visual Basic to enhance user’s access to on-line reporting applications. Served as Project Manager for implementation and maintenance of the EMC Calriion SAN (CX300) storage network. Worked closely with the Contracting Officer Technical Representative (COTR) to create analytical reports specific to the entire region. Maintained all computer equipment at the TRICARE Military Treatment Facility (MTF) to include data and telecom (routers, hubs, T-1 lines, etc.). Designed, developed and administered the physical architecture and structure of the data warehouse and relational databases according to the technical and business plan. Coordinated data from seven different platforms (80Gb servers) which involved multidimensional analysis of enterprise data and provided the ability for complex calculations, trend analysis and very sophisticated data modeling. OLTP/OLAP enabled end-users to perform ad hoc analysis of data in multiple dimensions, thereby providing the insight and understanding they need for better decision making. Provides high level technical expertise to assist in the conversion of business problems into solutions with access to SQL database using intelligent front-end software packages. Supports end users with training, network maintenance, re-engineering business processes, evaluating and implementing new technologies, PC setups, new computer setup and installation, software upgrades and installations, analysis and resolution of complex hardware and software problems. Responsibilities include user administration, server security and sharing. Provides server design, implementation, creation, monitoring and maintenance of SQL, DB2 and Oracle 9 databases. Responsible for creating tables, DTS, tuning, indexes, views, triggers, replication and stored procedures. Designed standards and developed testing for Y2K tasking, HIPPA compliance and Pharmacy 65 programs. Developed a report delivery client/server application (front end in Microsoft Access and back end in either Microsoft Access or Microsoft SQL, depending on site; storage area networks for larger sites) for use throughout Regions 2 and 5 for allowing easy electronic access to all reports delivered since the beginning of the contract.

9/95 – 10/97
Commercial Copies, Inc., Virginia Beach, VA
Project Manager
Total responsibility for development of this digital print facility from start up to 1 million in annual sales within two years. This was accomplished by developing the LAN and WAN with our customers. MIS implementation involved system integration of Xerox and IBM hardware, the establishment of the company’s web site (using Visual Basic) and software integration necessary for customer interface capabilities using various software products and transfer protocols. Customized the web site for customer interaction.
9/92 - 5/93
Comprehensive Rehabilitation Services of Tidewater, Norfolk, VA
Administrator
Total responsibility for growth, direction and control of the business through strategic planning, marketing and building a strong infrastructure. Charged with identifying market trends and providing regular fiscal data to owners. Utilized DB III and MS Access for reporting tools. Also responsible for acquiring managed care contracts and administering them as negotiated. Opened and staffed two new locations during my term.

1/92 - 9/92
Mercy – Tidewater Ambulance, Virginia Beach, VA
Business Office Manager
Responsible for management of business office personnel of the areas largest medical transportation company. Installed Novell LAN and designed databases to track operating cost. Later served as Project Manager for the implementation of the company’s in-house billing. Created additional databases to track various demographic data in addition to billing information.

6/89 - 12/91
Turner and Valentine, P.C., Virginia Beach, VA
Assistant Administrator
Aided in the overall direction and management of this 2.5 million dollar, four physician Obstetrics and Gynecology practice. Served as Project Manager for implementation of the Local Area Network, design and administration of all databases, the compilation and interpretation of periodic fiscal reports using MS Excel, Dbase III and Fox Pro software.

Skills:
Operating Systems/Servers:
MS-DOS 7.0, Windows NT 3.0/4.0/00, Windows ME/00, NetWare 3.x/4.x, MS Exchange, SQL Server 2000, UNIX SVR3, Clariion CX300

Software:
MS Access, Lotus Suite, DB2, MS Office, HealthQuest, CHCS I&II, MS Works, Oracle 9, TAO Mail, MS Project, MS Publisher, Lotus Notes, Crystal Reports, MS PowerPoint, Rumba NT, Rumba 2000, Actuate, Visio, CRIS, CICS, Remedy, Adobe PhotoShop, Java Script, SameTime, Visual Basic, SQL 7.0

Network Technology:
RAS, FTP, IPX/SPX, TCP/IP, DHCP, DNS, PPP, CSN, 3270 Emulation, CISCO routers,, hubs, switches and bridges, LAN connectivity, using 10 base T, 100 base T, RS232, RS422 and FiberOptic cabling.

Hardware:
586 Pentium, Pentium II /III/IV IBM, compatible PC’s, RAID arrays, IDE/SCSI, hard drives, cd roms, modems, sound/video/NIC cards.

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