Customer Service Manager, Customer Service Rep - Customer Service Tech
Customer Service Manager, Customer Service Rep - Customer Service Tech
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Customer Service Manager, Customer Service Rep Resume


Desired Industry: Customer Service/Technical Support SpiderID: 13774
Desired Job Location: Bellevue/Redmond,, Washington Date Posted: 7/9/2007
Type of Position: Full-Time Permanent Availability Date: Immediate
Desired Wage: 40000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors Willing to Relocate: Yes


Objective:
"As my resume shows, I have a Bachelors degree in Administration and an Associates Degree in electronics. I believe my education and experience as a MRI Field Engineer, Manager, Instructor and Team leader will be of great value to your company.

My Record is one of increased responsibility, variety in job assignments, and solid accomplishments. I enjoy a challenge and work hard to attain set goals. I'm an experienced problem solver with the flexibility to change as responsibilities dictate."


Experience:
Field Supervisor/Field Engineer
IBM Corporation in San Jose, CA
January 1970 to November 1979
Senior Customer Engineer. Trained and Assisted other service Techs in daily operations.

Field Manager. Supervised 15 to 18 Customer Engineers. Responsible for P/L of all territory operations.




Owner/Manager
Sperlings Office Systems in Vancouver, WA
January 1980 to July 1997
Owner/Manager responsible for all aspects of business operations.
Supervised Accounting, Purchasing, and Human Resource responsibilities.
Supervised and trained a staff of 12 Field Service Engineers.

Lead Field Service Engineer
Hitachi Medical Systems America in Twinsburg, OH (Present employment)
Installation, Repair, and maintenance of MRI, Ultrasound, and Dental CT modalities.


Education:
City University in Vancouver, WA
January 1974 to March 1979

Heald College in Portland OR
January 1995 to July 1997
Qualification Grade Achieved
Bachelor of Science Business Administration 3.0
A>A>S> Degree Electronic Technology 3.0


Skills:
• College Grad - Business, Management, & Marketing, Education - Teaching, Engineering Technologies
• Customer Service - Customer Service Manager, Customer Service Rep, Customer Service Sales
• Executive - Management, President, Vice President
• Human Resources - HR Administration, HR Manager, Recruiter, Training & Development


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