Transportation Operations Manager Resume

Desired Industry: Management	SpiderID: 13690
Desired Job Location: Knoxville, Tennessee	Date Posted: 7/3/2007
Type of Position: Full-Time Permanent	Availability Date: 07/02/2007
Desired Wage: 60000
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: High School/Equivalent	Willing to Relocate: No

Objective:
Established an extensive record of experience in fleet management
and maintenance operations on the local and regional levels.
Diversity of experience includes (1) setting-up three fleet
maintenance shops including one with the largest truckload carrier in
the U.S.; (2) hiring, training, and managing up to 21 mechanics; and
(3) reducing costs through procedure improvements and less
reliability on outside vendors. Hold three current ASE
certifications.

Experience:
09/07 - 12/07: Worked short-term assignments with MHC Kenworth in
Kingsport, TN and Transport Service Company in Knoxville, TN as
Regional Maintenance Manager while pursuing permanent opportunities
in the heavy truck fleet maintenance industry. Continue to pursue
management positions in this industry.

Teton Transportation, Inc., Knoxville, TN * 2005 - 09/07

Director of Maintenance

Hired with this locally owned transportation company during a period
of aggressive company growth to direct all aspects of maintenance
operations.

* Developed and implemented numerous improvements to maintenance
operations.

* Managed a fleet of 200+ tractors, 500+ trailers, and 10 service
technicians.

* Improved the quality of the service technician team by retraining
or replacing underperforming technicians or hiring more qualified
and skilled professionals.

* Successfully reduced the service technician staff by 50% from 15
to 10 through more efficient scheduling.

* Implemented a tire management program using Michelin as the
primary vendor that reduced over the road breakdowns, reduced tire
purchasing costs, and eliminated unnecessary inventory.

* Redeveloped and updated the "outdated" preventative maintenance
program to reflect the needs of the newer model trucks, which
generated approximately 40% reduction in maintenance costs.

Ryder Transportation Services, Knoxville, TN * 2003 - 2005

Fleet Maintenance Supervisor

Hired into this newly created position with the largest truck
leasing company in the U.S. to supervise all aspects of fleet
service/maintenance shift operations for the Knoxville service center.

* Supervised the work of seven technicians and maintenance
mechanics who repaired and provided maintenance for 300 trucks at the
branch as well as any other Ryder vehicle that was in the immediate
service area.

* Served as the front-line customer service contact for all
customers and maintained the service center operations by
prioritizing and scheduling repair/maintenance jobs for the
technicians/mechanics.

* Accountable for parts inventory and parts ordering during the
shift for any repair needs.

* Earned recognition from the District and Regional Managers for
contributing to significant improvements in customer satisfaction and
cost reductions that have increased branch profitability.

Averitt Express, Inc., Knoxville, TN * 1997 - 2002

Regional Maintenance Leader

Initially hired with the company to direct the start-up of a new,
expanded facility that included responsibility for interviewing,
screening, hiring, and training a full staff of mechanics,
establishing procedures, and overseeing fleet maintenance facility
set-up.

* Promoted into Regional Maintenance Leader position with
accountability for all aspects of maintenance operations for four
different locations in two states.

* Directed regional operations including 21 mechanics and inventory
management accountability for over 300 pieces of power equipment and
trailers as well as $100,000 of replacement/maintenance parts.

* Built strong relationships with outside vendors for warranty
needs and maintenance outsourcing.

* Created and implemented a new tire inventory procedure that
reduced labor costs and fleet downtime.

* Generated significant cost savings, improvements in work quality,
and reductions in fleet downtime by minimizing the company's
reliability on outside vendors and bringing more work in-house.

* Improved skill levels of the maintenance staff by providing
training and conducting performance evaluations.

Old Dominion Freight Line, Inc., White Pine, TN * 1994 - 1997

Shop Manager

Planned and managed all aspects of the opening and start-up of a new
maintenance facility including selecting shop tooling and equipment,
planning the facility lay-out, setting-up the parts inventory system,
budget planning, and recruiting, hiring, and training maintenance
staff.

* Improved the facility's work capacity by extending shop hours and
increasing the staff to nine mechanics.

* Reduced maintenance costs by eliminating the company's
reliability on outside vendors.

* Selected and built vendor relationships for the new shop and
managed over $50,000 in parts inventory.

Schneider National Carriers, Inc., Lake City, GA * 1988 - 1994

Maintenance Team Leader

Planned and directed the addition and start-up of a new maintenance
facility for the nation's largest truckload carrier. Managed total
maintenance facility operations including tank washing and
comprehensive tanker inspection and repairs. Held full accountability
for hiring, training, scheduling, and managing 17 department
employees.

Additional Maintenance Experience (prior to 1988):

Mechanic, PYA Monarch (Atlanta, GA) / Penske Truck Leasing (Atlanta,
GA) / Roadway Express (Atlanta, GA)

Skills:
- ASE Certified: Master Heavy Truck
- ASE Certified: Heavy Truck Parts
- ASE Certified: Advanced Level Electronic Engine Controls

Candidate Contact Information:

Name: Chris Garner
Street:	Phone: 865-471-3667
City: Strawberry Plains	Fax: -
State: Tennessee
Zip: 37871
Web Site: