Entry level accounting Resume

Desired Industry: Accounting/Bookkeeping	SpiderID: 13649
Desired Job Location: Oakville, Ontario	Date Posted: 7/2/2007
Type of Position: Full-Time Permanent	Availability Date:
Desired Wage:
	U.S. Work Authorization:
Job Level: New Grad/Entry Level	Willing to Travel:
Highest Degree Attained:	Willing to Relocate:

Objective:
Professional, energetic, dedicated, personable and self-directed. Enjoy working with the public and work well with other people. Learn new concepts quickly and adapts easily to change.

Looking for an entry level accounting position to start career.

Experience:
Sept 2005 – Present Senior Front Desk Representative
Hilton Garden Inn
· Posting payments, process billing information and payment for meeting/banquet functions
· Process guest payments (cash, credit card, etc.)
· Run daily computer reports
· Calculate and determine relevant commissionable earnings for third party.
· Responsible for cash reconciliation and deposits
· Expedite guest check-in and check-out procedures
· Work shifts in manager’s absence due to proven handling of responsibilities
· Selected as Employee of the Month during first four months of employment
· Ensure security procedures are strictly followed
· Responsible for room keys for in house guests
· Demonstrated excellent telephone skills ensuring high guest satisfaction
· Proven exceptional customer service skills delivered in a professional manner
· Work within a team environment to resolve requests and concerns to applicable departments

Aug 2003 – Sept 2005 Sales Associate
Winners Merchants Inc.
· Improved markdowns and re-snaking of merchandise with enhanced efficient technique
· Provide excellent customer relations ensuring customers’ needs are met
· Maintenance and reorganization of giftware, clothing, accessories, shoes and warehouse zones
· Process merchandise and re-stock the shelves

Dec 2002 to Apr 2003 Marketing Assistant: CO-OP Student
Dormer Tools
· Maintained computerized price lists for Dormer’s Canadian and U.S. catalogues
· Registered new leads using Avenue software
· Updated the daily sales reports for Canada and the U.S.
· Managed and selected literature orders and returns

July 2000 to Aug 2003 Sales Associate
HDS Retail – X-PRESS
· Cash, debit/credit machine and banking deposit accountabilities
· Positive customer relations ensuring customers’ expectations are met
· Trained 11 new staff members resulting in consistent processes followed
· Key holder
· Managed store opening and closure responsibilities including security
· Managed supply orders, shelf re-stocking and organization of newspapers
· Monitored and accountable for store orderliness

Oct 1999 to July 2000 Cashier
Loblaws
· Maintained positive customer service
· Performed regular cashier duties, bagging, product input, payment collection
· Faced up products on the shelves and returned product to stock

June to Aug 1999 Customer Service & Administrative Clerk
K & G Apartment Holdings Inc.
· Answering enquiries and resolving issues in person and via phone
· Completed confidential forms for key release to renters
· Performed general administrative functions

Education:
2006-Present Currently working towards CGA Designation - Sheridan College

2001 – 2004 Business Administration Diploma (Accounting, Finance and Stats) Sheridan College

1997 – 2001 Ontario Secondary School Diploma
Our Lady of Mount Carmel Secondary School

Skills:

· Consistently exceeded monthly sales quotas in retail environment within a team
· Provided exceptional customer service by resolving customer complaints with effective listening skills and responsiveness to their needs
· Excellent verbal and written communication skills
· Proficient in Microsoft office, Excel, PowerPoint, Windows, E-mail and Internet
· Demonstrated general knowledge of accounting and building marketing plans

Candidate Contact Information:

Name: Jolene Smyth
Street: -	Phone: 416-629-5632
City: Oakville	Fax: -
State: -
Zip: -
Web Site: