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Typist/Ad processor Resume
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| Desired Industry: Clerical/General Office |
SpiderID: 13495 |
| Desired Job Location: Montgomery, Alabama |
Date Posted: 6/22/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: 6/25-2007 |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: No |
Objective:
Summary of
Qualifications
•Over 7 years’ experience in Customer Service and Sales
•Highly successful during three year position as a United States Military Recruiter.
•Demonstrated ability to coordinate and communicate customer complaints and provide prompt resolution.
•A true “people person”, able to present ideas and products to customer in a friendly and energetic manner.
•Proven talent for interacting professionally with individuals at all levels, internally and externally.
•Excellent problem diagnosis, negotiation, and conflict resolution skills.
•Consistently exhibited ability to find innovative methods of solving difficult problems.
•Graduated United States Coast Guard Recruiter’s School, high intensity sales training.
Experience:
Professional History and Experience
United States Coast Guard, 2000 – Present, Port Security Specialist Second Class (Reservist)
•Provided dynamic support to four separate Coast Guard missions.
•Adeptly serviced internal customer accounts with “on-time” problem resolution.
Exceeded 100% of assigned quotas of imperative recruiting missions.
•Dealt with recruit and family concerns on the issues of joining the U.S. Military.
•Supported recruits with any information needed to resolve their concerns.
•Graduated from high-intensity Recruiter training school.
•Created and supplied daily status reports to senior-level management team.
•Awarded various accolades for Coast Guard Service, including three Coast Guard Meritorious Unit Commendation Medals.
Max Federal Credit Union, 2005 – 2007, Member Service Representative
•Accountable for customer support to any of 500,000+ members.
•Efficiently and effectively resolved customer issues, in person and via telephone.
•Expertly recommended products and services to customers, with a successful sales rate.
•Responsible for Level 1 IT support for entire branch.
•Supported branch management with organized and proper documentation.
S&K Famous Brands Menswear, 2003 – 2005, Commissioned Sales Associate
•Averaged well over $650 per transaction in retail environment
•Prospected and opened targeted customer accounts, while providing product demonstrations and developing sales plans for further growth.
•Accountable for database containing 50,000+ customer accounts.
Education:
Education
Troy University, Montgomery, AL
•Currently pursuing Bachelor’s Degree, expected to finish Summer 2009
•Current GPA – 3.4
•Multiple Selections to Dean’s List
United States Coast Guard Training
•Coast Guard Recruiter’s School
•Incident Management Assistance Team (IMAT) Database Training
•Information Systems Security (Levels I and II)
•Incident Command Systems (ICS) Training (Levels 100 through 800)
•PeopleSoft Version 8 H/R Module
Candidate Contact Information:
| Name: Lauren Moore |
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| Street: - |
Phone: 336-510-4539 |
| City: Wetumpka |
Fax: - |
| State: Alabama |
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| Zip: - |
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| Web Site: |
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