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General Manager/ District Manager Resume
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| Desired Industry: Executive |
SpiderID: 13101 |
| Desired Job Location: Wilmington, Delaware |
Date Posted: 6/3/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: June 07 |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 50-75% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Undecided |
Experience:
DURHAM SCHOOL SERVICES, INC, Philadelphia PA October 2006 - Present
Bus Transportation Company providing service to the School District of Philadelphia.
Current position: General Manager responsible for all aspects of service delivery and operations of the Customer Service Center. Responsibilities include managing an 8 million dollar budget, 3 Managers and 200+ employees including drivers, mechanics and office personnel.
UBS GROUP, INC., Wilmington, DE 2005- October 2006
A $15 million partnership firm providing tax, expense recovery and reduction services, as well as commercial lending, Worker Compensation/construction audits, cost segregation reviews, accounting and HR services and licenses for businesses in several states.
Independent Sales Organization Partner
In charge of creating business development strategies, and franchise sales throughout DE, PA, MD, VA and WV. Provide expertise in consulting with executives regarding training of new franchisees. Serve as a member of the UBS Group, Inc Executive Advisory Board.
CHRISTINA SCHOOL DISTRICT, Wilmington, DE 1985- June 2005
The largest system in the state, with 30 schools serving 20,000 students.
Senior Administrator / Operations Manager Child Nutrition Program
Strategic leader with total P&L responsibility for all operations of food service, including sales, purchasing, quality, staffing, finance, Human Resources and budgeting functions.
Directed a staff of 200+, including 9 Managers, a finance officer, nutritional and clerical support. Planned, forecasted and managed a 6 million dollar operational budget. Conducted financial, vendor, quality assurance and performance reviews, as well as union negotiations. Ensured compliance with contracts, local, state and federal government regulations; passed all regulatory reviews.
Slashed operating expenses 20% and boosted daily sales to $25,000 from $10,000.
Raised profitability and achieved significant timesaving through initiation of a prime vendor program that improved processing, posting and tabulating of monthly bids.
Increased overall staff efficiency 100% while preserving existing staffing levels.
Introduced cutting-edge technology to more effectively manage accounting and finance functions and improve reporting capabilities in real-time.
Instituted procedures for auditing compliance metrics relating to federal child nutrition programs.
Delivered $6 million new construction and renovation project involving 15 kitchen rehabilitations and 3 new schools; completed on time and under budget. Developed all specifications, including equipment for renovations; directed vendors and the construction group.
In charge of implementing point-of-sale computerized system for improved tracking of sales and reporting.
Initiated and executed implementation of HACCP program and training.
Successfully negotiated 6 union contracts.
Established district purchasing food specifications, a P&P guide and training manuals for all staff, as well as a nutritional program to address wellness and child obesity issues.
Organized and standardized budget processes to more accurately reflect revenue and expense categories.
Created the Child Nutrition Website.
NOTE: Details of early positions provided on request and included:
Regional Director of Sales for the Macke Corporation in Philadelphia, a national contract feeding firm, produced $150,000 in new sales
Director of Food Service for the Haverford Community Hospital
Operations Manager for Marriott Corporations Contract Food Service Division.
Education:
Bachelor of Science in Hotel Management, Florida International University
Skills:
Highly accomplished and proactive executive with comprehensive experience in strategic planning, operations management, team leadership and process improvement, with full P&L responsibility for sales, finance, staffing and budgeting.
Well-versed in all key functional departments, from supply chain management, accounting, and customer service to Human Resources and technology.
Results-driven background in cost reduction, turnaround situations, new business development, technical solutions and project completion; highly skilled in capital improvement, managing multi-million dollar projects for multiple facility renovation and construction.
Proven ability to meet strict deadlines and facilitate on time and under budget deliverables, reduce operating costs and production inefficiencies, and ensure city, state and federal regulatory compliance.
Solid expertise in team building, staff mentoring and effective labor negotiations, with high levels of employee retention in multi-location, union/non-union environments.
Additional Information:
CORE COMPETENCIES:
Operations Management Team Leadership Process Improvement Customer Relations Staff Management P&L Responsibility Supply Chain Management Budgeting Franchise Sales Cost Reduction Business Development Strategic Planning
Candidate Contact Information:
| Name: Rob Harding |
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| Street: - |
Phone: 302-367-6503 |
| City: Wilmington |
Fax: - |
| State: Delaware |
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| Zip: - |
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| Web Site: |
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