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Director of Stores Resume
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| Desired Industry: Apparel/Fashion/Sewing |
SpiderID: 13013 |
| Desired Job Location: Los Angeles, California |
Date Posted: 5/29/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: June 1, 2007 |
| Desired Wage: 150,000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 50-75% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: Yes |
Objective: A position as the Director of Stores utilizing my background and experience in store operations, P&L management, strategic positioning, merchandising strategies, and personnel development in a dynamic retail environment.
Experience: Levi’s and Dockers by MOST, LLC – Ontario, CA
Director of Store Operations (1998-2006)
Responsible for $145 million sales volume. Full responsibility for bottom line factors of a national retail outlet company with net profits of over .12%. Provided leadership and direction for stores division, P&L management, visual presentation, and personnel management. Direct reports: One Regional Manager, eight District Managers, one Operation Manager, one Visual Presentation/Merchandise Coordinator, and general oversight of 400 employees. • Developed a performance driven culture through enhancing store talent and implementing demonstrated best practices resulting in consistent sales increases ranging from 3%-7% annually. • Substantially improved productivity each year by .10% through selection and development of key personnel. • Opened new markets/territories, while balancing and strengthening existing markets. • Selected to develop and lead east coast acquisition of 46 stores. Accountable for selecting and leading transition teams. (Field and Corporate) • Collaborated to create a new store design and functional systems that addressed operational and customer requests. • Identified and collaborated on introducing new or expanded product categories resulting in specific category sales growth of 250%. • Designed and implemented new operating expense models and implemented best practices which reduced operating costs 10% on average and created more employee ownership. • Developed and implemented Visual presentation standards, sets and support collateral.
Levi’s and Dockers by MOST, LLC – Ontario, CA
Store Operations Manager (1996-1998)
Responsibility for $85 million in sales revenue, P&L management, and personnel selection and their development, visual presentation, and store support. Scope of supervision: Oversight of all store operations including field supervision.
• Developed and provided cross-functional training to eight District Managers, one Operation Manager, one Visual Presentation/Merchandise Coordinator, and general oversight of 250 employees resulting in 6 internal promotions. • Achieved net profits of over .18% annually. • Annually increased sales by 3% - 7% to plan. Created a more responsive sales-driven stores culture through selection, training and motivation of the stores team. • Increased productivity by .20% by creating and implementing new store processes resulting in lowering operating cost by .10%. • Selected and lead company acquisition team for new Midwest expansion of 23 stores. • Developed and implemented visual presentation sets quarterly and accountable for all marketing collateral. • Designed and implemented best practice targeted to outlet markets: Customer Service and Incentive Programs, and instituted a “Customer First” operating philosophy.
Levi’s and Dockers by MOST, LLC – Ontario, CA
District Sales Manager (1993-1996)
$16 million sales revenue responsibility. Scope of Supervision: Ten to twelve stores. Responsible for 10 to 12 Store Managers, 20 to 36 Assistant Store Managers, and general oversight of 80 employees.
• Selected to open new Northwest markets/territories. (Washington, Oregon, Idaho, Utah) • Developed a sales-driven and expense conscious district through selection and development of key store personnel. • Improved merchandise turn through collaborating with Divisional Merchandiser Managers, Buyers, Planners and Distributors. (accessories category achieved a 370% increase) • Implemented a New Base Zone Scheduling format achieving the highest stores productivity growth 3 years running. • Achieved lowest shrink rate in company of .06% and maintained District shrink at or below .08%. Lowest in the company. • Achieved highest District/Store contribution rate in company of .26%, through training and compliance of operating procedures. • Designed and implemented new training programs; Progressive Training Program and Stores Recovery Program. Adopted by the company.
Miller’s Outpost, Ontario, CA
District Sales Manager (1982-1993)
$14 to $32 million sales revenue responsibility. Scope of Supervision: ten to twenty -two stores. Responsible for 10 to 22 Store Managers, 20 to 40 Assistant Store Managers, and general oversight of 180 employees.
• Selected and elevated operate a “Super District” (16 to 22 stores) out of a pool of 25 District Managers. • Selected to develop the first “Area Manager Program” for the company, including candidate selection. • Internally recruited to re-establish districts prominence in the San Francisco Bay Area. • Developed a responsive and sales-driven district through selection and development of key store personnel. • Improved merchandise turn through collaborating with Divisional Merchandiser Managers, Buyers, Planners and Distributors. • Developed and implemented a New Scheduling and coverage format. (Adopted and implemented company wide) • Reduced shrinkage from 8% to1.5%. Achieved lowest shrink rate in the company last two years. • Designed and implemented new training programs; Base-Zone Scheduling, Training matrix, Retail Math, How to Write and Effective Performance Appraisal, Stores Recovery Program. All adopted by the company.
Education: DLP-Developing Leadership Potential, ARG/COMARK Glendale Community College United States International, San Diego, CA Golden Gate University
Skills: Core Competencies
• Leadership • Operations Management • Strategic Business Planning • Personnel Development • Change Management • P&L Management • Market Identification • Acquisition/Transition • Mentoring and Coaching
Reference: Vickie Diem, Corporate Human Resource Manager Anchor Blue Retail Group, Inc. 2501 E. Quasti Road Ontario, CA 91761 (909) 605-4049 (office) (951) 302-6256 (home) (951) 970-8326 (mobile) Vickiediem@anchorblue.com Relationship to applicant: Former peer
Bob Schindler, West Coast Vice President Universal Surveillance Systems Rancho Cucamonga, CA 91761 (800) 488-9097 (office) (951) 303-3473 (home) (951) 205-4727 (mobile) Bob@universalEAS.com Relationship to applicant: Former peer
Jesus Alvarez, Asset Protection Manager Anchor Blue Retail Group, Inc. 2501 E. Quasti Road Ontario, CA 91761 (951) 302-1957 (office) (951) 302-8784 (home) (951) 809-9716 (mobile) Jesusalvarez@anchorblue.com Relationship to applicant: Former subordinate
Joanne Graham, District Sales Manager Levi’s and Dockers by MOST, LLC. 2501 E. Quasti Road Ontario, CA 91761 (909) 605-4051 (office) (408) 776-9614 (home) (559) 260-7332 (mobile) Joanngraham@anchorblue.com Relationship to applicant: Former subordinate
Candidate Contact Information:
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