Trainer, Community Educator, Customer Service Resume

Desired Industry: Drilling	SpiderID: 12866
Desired Job Location: miami, Florida	Date Posted: 5/21/2007
Type of Position: Full-Time Temporary	Availability Date: June1, 2007
Desired Wage: 30000
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Masters	Willing to Relocate: Undecided

Objective:
To obtain a career position, helping educating and training adults or young adults. I have worked in the college setting in a variety of positions from tutoring to mentoring to teaching as a lecturer.

Experience:

Experience:
Taught and lectured Spanish courses to students ranging from high school to
college levels
Tutored and mentored students who were learning the English language
Evaluated and graded students' class work, assignments, and papers
Prepared course materials such as syllabi, homework assignments, and handouts
Compiled, administered, and graded exams and prepared lectures
Maintained regularly scheduled office hours in order to advise and assist
students
Guided students toward understanding the material and directed them to additional
support

Administrative:
Prepared billings, processed accounts receivable, and procured agency contracts
Represented office in meetings and participated in the hiring and evaluation
processes
Scheduled meetings and appointments and ordered and dispensed supplies
Answered multi-line telephone system and filed, faxed, and copied documents

Customer Service:
Answered telephones, placed orders, and provided customer service
Provided translation services for publishing company
Tracked shipments and researched product availability and pricing for customers
Work History:
Customer Service Representative, Kelly Services,
Columbus, Ohio 2005
Lecturer, The Ohio State University, Columbus, Ohio 2004
Spanish Teacher, Canisius High School, Buffalo, New York 2003-2004
Spanish Teacher (Substitute), Buffalo Board of Education, Buffalo, New York

2002-2003
Teaching Assistant/Lecturer, University at Buffalo, Buffalo, New York

1998-2001
Professional Spanish Tutor, Buffalo State College, Buffalo, New York 1996-1998
Mentor/Tutor, Erie Community College, Buffalo, New York 1996-1998
Dental Office Manager, ECCO Family Health Care Center, Columbus, Ohio
1991-1994

Education:
I hold a MA from the University at Buffalo in New York and a BA from Buffalo State College.

Skills:
Ten years of teaching and tutoring experience at the high school and college levels
Bilingual (English and Spanish)
Excellent written and oral communication skills
Team player; work well with fellow teachers and other professionals
Multi-tasker with three years of office management experience
Enriched by studying abroad in Costa Rica, Guatemala, Mexico, and Cuba
Proficient in PC usage, including Microsoft Office Suite and the Internet
Office skills include completing and filing reports and scheduling appointments
Use webpage editors to create websites.

Reference:
Ellen Connell (Spanish Teacher- former colleague) 716-842-1244

Barbara Avila Shah (Language Program Coordinator-Univeristy at Buffalo)716- 645-2191

Candidate Contact Information:

Name: Sheila DARROMAN-CHARLES
Street: -	Phone: 305-407-8765
City: -	Fax: -
State: -
Zip: -
Web Site: