computer tech support Resume

Desired Industry: Customer Service/Technical Support	SpiderID: 12767
Desired Job Location: Overland Park, Kansas	Date Posted: 5/16/2007
Type of Position: Full-Time Permanent	Availability Date: 5/17/07
Desired Wage: 50000
	U.S. Work Authorization:
Job Level: Experienced with over 2 years experience	Willing to Travel: No
Highest Degree Attained: Other	Willing to Relocate: No

Objective:
Upgrade income and offer customer level support to corporate level personnel.

Experience:
Gateway Technical Support Professional: 8/21/95 - 6/4/03
Assist customers to get their computers up and running. Install and configure limited software after installing the operating systems. Work done by phone and internet with documentation done by CRM software. Directed customers to appropriate sales options for hardware and software to get better customer experience.

Securitas Security Systems USA, Inc. 11/20/03 - 4/27/07
Provide Safety, Integrity and Vigilance for company clients. Experience writing police style reports, dispatching emergency information to officers and supervisor and notifying major client's supervisory staff. Included writing fire safety permits once the area of welding, grinding or soldering was established as safe. Last assignment was General Motors in Fairfax, fire and safety dispatcher.

Education:
Rosedale High School: majors in math and science; graduate.
Air Force Electronics systems and Navigational Aids Repairman, graduate.
Central Technical Institute: 1.5 years toward 2 year Associate in Electrical Engineering Technology. Now known as DeVry Institute.
Penn Valley Community College: Professional Security Officers Course; presided over by KCMO Police Department Academy trainers, Fire Department trainers and MAST senior trainers. Top third of class.
Johnson County Community College: Associates in Electrical Engineering Technology and Computer Systems Technology.
A+ Microsoft certified

Candidate Contact Information:

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