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Organizational Development Consultant Resume
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| Desired Industry: Human Resources |
SpiderID: 12678 |
| Desired Job Location: Olathe, Kansas |
Date Posted: 5/11/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: June 1 |
| Desired Wage: 80000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 50-75% |
| Highest Degree Attained: MBA |
Willing to Relocate: Yes |
Objective:
Obtain a position that leverages my Master of Arts degree in Organizational Administration, MBA and my 15 years of reporting / data management experience. Change management, organizational development, training and facilitation, business development, cultural change initiatives, process design, employee engagement, recruiting and retention and community relations are some of the areas that I believe my background and training have equipped me for. I have executive potential and the ability to adapt quickly, build sustaining relationships and tailor communications to meet my audience. I am a creative thinker and a visionary. I have the ability to see, communicate and define the big picture as well as drill down into the details and facilitate the communication needed to inform others.
Experience:
SELECTED ACHIEVEMENTS
Cultural Analysis and Assessment Training and Facilitation
Identified and improved group dynamics and performance. Facilitated an assessment using Cameron and Quinns competing values framework and the Organizational Cultural Assessment Instrument (OACI).
Increased the use of On Line Analytical Processing (OLAP) tools and decreased ad-hoc report requests by leveraging and understanding data relationships as well as a proficiency in manipulating OLAP tools to mine data solutions.
Designed and delivered training, increasing reliability and accuracy.
Process Redesign
Mediated conflict between development and the end-user community.
Facilitated a process to reduce re-work and improve work flow.
Recovered in excess of 100 hours per week in development productivity.
Proved the need to redesign an existing process.
PROFESSIONAL EXPERIENCE
Self Employed 2007 -
Organizational Development Consultant
Partnered with the Department of Music at the Culture House in Olathe Kansas, to assess communication flow, resource needs and network structure; resulting in a new scheduling structure, process flow for new music scores and a diagram of the existing network. Descriptions and postings for two internships were also created as a way of solving resource needs.
SPRINT 1991-2006
Data Base Analyst I (2004-2006)
(Acting manager, early 2004)
Ensure that programs in production complete as scheduled, data is collected processed and reports are generated daily to all call center locations world wide. Provide assistance in detecting, reporting and correcting all process errors.
Process Analyst and Table Administrator(2002-2003) (Acting manager, late 2003) Develop and analyze processes related to the reporting of sales results. Identify, create and maintain reference tables in support of reporting processes.
Project Lead and Supervisor (2002)
Defined operational data requirements and processes needed to support Finance, Marketing and Sales with ad-hoc reports developed using SAS software.
Sr. Financial Analyst (Reporting Analyst) (1995-2002)
Maintained and validated data collection and reporting processes, completed ad-hoc reporting and data requests as needed using SAS software, SQL and AS400 query tools. Built relationships with call center, vendor managers, finance as well as marketing contacts.
Sales associate / Marketing intern (1991-1995)
Met and exceed all sales goals and partnered with Marketing to evaluate and test lead sources. Participate and later facilitated a process reengineering session leading to discover and changes to the USAA Membercard campaign.
Education:
EDUCATION
Master of Arts, Organizational Administration from MidAmerica Nazarene University - 2005
Masters in Business Administration from MidAmerica Nazarene University - 2004
Bachelor of Science, Business Administration from the Bloc School of Business at the University of Missouri Kansas City - 1990
ADDITIONAL TRAINING
Strategic Consulting Skills - 2004
Transactional Consulting Skills - 2004
National Management Practices Corrective Action, Substance Abuse - 2004
National Management Practices Compensation and Salary - 2004
National Management Practices Attendance and Ending Employment - 2004
National Management Practices Equity Treatment and Recognition - 2004
National Management Practices Staffing - 2004
National Management Practices - Harassment, Labor & Workforce Management - 2004
National Management Practices Assessment for CSO Supervisors - 2003
Managing Variation with Control Charts - 1995
Process Analysis and Maturity Process Control - 1995
Affiliations:
PROFESSIONAL ORGANIZATIONS
Heartland OD Midwest ODI-ODN Network
Employment Practices Network
International Society for Performance Improvement Kansas City Chapter
Skills:
Trained in the use of cultural assessment tools, change management and organizational development (OD) diagnosis and interventions.
Experienced SAS programmer in the areas of reporting, data management, data retrieval, data mapping, SQL, dataset creation and storage, data validation and table creation.
Microsoft tool set including Word, Excel, Project, PowerPoint, limited use of Access and Visio.
Very strong verbal and written communication skills at all levels with the ability to tailor communications for particular audiences.
Comfortable presenting or facilitating as well as participating in a team environment.
Additional Information:
CIVIC ACHIEVEMENTS AND VOLUNTEER ACTIVITIES
- United Way campaign team lead
- Christmas in October
- Habitat for Humanity
- Project Uplift
- Community Relations Volunteer and project leader
- University of Missouri at Kansas City Recruiter for Sprint
- Enlace (Sprints Hispanic Affinity organization and employee resource group) Served as chairman of the Employee Development committee.
Reference:
REFERENCES
Hector Silva
Group Manager - Program Management
Sprint Corporation (913)794-4482
Relationship: Mentor
Jay Pfeifer
Music Director
Culture House Music Academy (913)393-3141
Relationship: Organizational Development Client
Katie Quirk
Director of Human Resources
Datasystem Solutions (913)626-6969 x 148
Relationship: Friend
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
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