Windows System Administrator / Network Engineer / Technical Support / Help Desk Resume
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| Desired Industry: Information Technology |
SpiderID: 12655 |
| Desired Job Location: Hanover Park, Illinois |
Date Posted: 5/9/2007 |
| Type of Position: Contractor |
Availability Date: Immediate |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: |
Willing to Relocate: Yes |
Experience:
• MCSE, CCNA with over 11 years of progressive experience as a Windows System Administration, Network Engineer, Network Administration, Helpdesk, Technical Support and in customer / end user support.
• Significant experience in identifying, analyzing and troubleshooting technical service requests.
• Experience in Administration, troubleshooting and support of single domain with 100+ users.
• Experience in Installing and configuring Computers, Peripherals, Operating Systems and software.
• Excellent skills in desktop, technical support, Helpdesk, (Remedy etc.) virus updates, security updates, service pack updates, registry editing, automating tasks using, batch scripts.
• Exceptional skills in Win NT / Win 2K / Win 2K3 Networks with considerable experience in TCP/IP Protocol Family.
• Proven ability in Installing, configuring and maintaining SQL Server 7.0, Oracle, Apache, MS IIS Server 4/5/6, MS Proxy Server, MS ISA Server.
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• Excellent knowledge of assigning NTFS and Share permissions, Using SAM – Security Accounts Manager and supporting end users with network problems, account problems (access and password problems and resets)
• Excellent communication, analytical and interpersonal skills. Skills in developing and documenting solutions, to improve current processes, procedures, and policies.
• Ability to learn new technology fast and work in a high pressure result oriented environment.
Education:
MCSE, CCNA, Brainbench Network Technical Support
Skills:
Hardware: IBM PCs and IBM PC Clones, Compaq, Acer Servers, Compaq, Acer and HP PCs, Compaq and IBM Laptops, Cyberguard Firewall, HUBs, Routers, Switches (Cisco, DLink), modems, Most NICs,
Operating Systems: DOS, Windows 3x, Windows 9x (95/98), Windows 2000 Server, Windows 2003 Server, Windows NT 4 Server and Workstation, Windows 2000 Professional, Windows XP, Windows Vista (Proffesional and Home), Red Hat Linux 7.1
Network Services/Protocols: TCP/IP Protocol Family (DHCP, WINS, DNS, SNMP), RAS, VPN (PPTP and IPSec), Active Directory, Active Directory Services, Group Policies, NETBeui
Network Technologies: WLAN, Ethernet, ISDN. Windows NT / Windows 2000 / 2003 administration. Internet connectivity. WWW, mail, Domain Name, FTP, SFTP and NFS servers’ administration, Configure SW Firewalls. Win2K/2K3 (NET, NETSH, NBTStat, NETSTAT etc.), Net Commands (Use etc.), Creating Batch files – scripts.
Databases: MS SQL Server 7.0,
Messaging: Microsoft Exchange Server 5.5/2000. Outlook, Outlook Express, Netscape
Accounting Software: Tally 5.4/6.3, Tata EX Next Generation 1.5
Applications: MS Office 4.3 /95 / 97 / 2000 / XP /2003, CorelDraw, Page Maker, Photoshop
Antivirus / Utilities Citrix, Norton and McAfee Antivirus, Norton Ghost, PC Anywhere, Windows Registry (Regedit), Partition Magic Pro 5, Winzip, Hex Editors, Disaster Recovery (Snapshot, System State, Win ASR)
Virtulaziation: VMWare Workstation, ESX Server, MS Virtual PC
Remote Control / Desktop Windows Remote Desktop, Dataset’s Remote Control, VNC, Citrix GotoMyPC, LogMeIn
Browsers: MS Internet Explorer, Fire Fox (All), Eudora, Netscape Communicator Suite.
Candidate Contact Information:
| Name: Viru Thakkar |
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