Network Administrator Resume

Desired Industry: Information Technology	SpiderID: 12485
Desired Job Location: Stevensville, Michigan	Date Posted: 4/27/2007
Type of Position: Full-Time Permanent	Availability Date:
Desired Wage: 50000
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: No
Highest Degree Attained: Bachelors	Willing to Relocate: Yes

Objective:
Extensive background in planning, design, and implementation of network technologies.

Experience:
PROFESSIONAL EXPERIENCES

OCT 2004 - SEP 2005 ACCOUNT EXECUTIVE, INTERSTATE COMMUNICATIONS INC, SCHAUMBURG, IL

- Coordinated with executives and discussed the best solution for companyˇs telecommunications needs.
- Guided client from presentations of new equipment to the implementation of the project.
- Ensured high level of customer service with the client.
- Maintained high level quota on monthly basis.
- Performed Sales presentations along with monitoring loan files from initial process through to funding.
- Identified and qualified new potential customers, including cold calling and development of leads through referral channels, to generate appointments and establish relationships.
- Prepared proposals, performed or coordinated demonstrations when necessary, and closed the sale as quickly, efficiently and independently as possible.
- Managed ongoing account service and management, development of new sales opportunities and ongoing revenue streams, and solicitation of referrals.
- Organized and prepared purchase agreements, job sheets, and sales reports.
- Adapted to and quickly learned new products.

SEP 2001 - JUL 2004 TERRITORY MANAGER, GLASS AMERICA, OAKBROOK, IL

- Resolved customer complaints regarding sales and service.
- Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.
- Directed clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.
- Maintained new and existing corporate accounts representing over $100K in new clients.
- Designed and develop marketing strategies and target grids for the current territories.

FEB 1998 - AUG 2001 OFFICE MANAGER, MERRY MAIDS BY SERVICEMASTER, CHICAGO, IL

- Performed general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.
- Coordinated and directed office services, such as records and budget preparation, personnel, and housekeeping, in order to aid executives.
- Prepared invoices, reports, memos, letters, financial statements and other documents, used word processing, spreadsheet, database, and/or presentation software.
- Documented accounts payable/receivable in Microsoft Excel.
- Reported wages and work status on leased employees on a weekly basis.
- Processed cash payments, personal checks, credit cards and money orders.
- Attained multiple accounts and increased sales growth by $500,000

Education:
EXPECTED GRADUATION: BACHELORS DEGREE IN NETWORK COMMUNICATIONS MANAGEMENT - 3.7 GPA
SPRING 2008 DEVRY UNIVERSITY CHICAGO, IL

RELATED COURSEWORK: LOCAL AREA NETWORKS/ WIDE AREA NETWORKS, INFORMATION SECURITY, VOICE COMMUNICATIONS, NETWORK OPERATING SYSTEMS, CISCO ROUTERS (TCP/IP)

Affiliations:
COMPUTER SECURITY INSTITUTE - IEEE SOCIETY

Skills:
- CISCO ROUTERS/SWITCHES/HUBS - COMPUTER FORENSICS - IMPACT SALES TRAINING BY THE BROOKS GROUP
- COMPUTER SECURITY - STUDYING FOR CCNA - OS: WINDOWS VISTA/XP/2000/2003
- LAN/WAN - ACTIVE DIRECTORY - TCP/IP AND OTHER ROUTING PROTOCOLS
- DISASTER RECOVERY - MS VISIO - INTRUSION DETECTION SYSTEMS AND SNIFFERS

Additional Information:
PROFESSIONAL TRAININGS

12 WEEK IMPACT SALES TRAINING, THE BROOKS GROUP - CERTIFIED TOSHIBA PBX EQUIPMENT

AWARDS AND HONORS

TOP ACCOUNT MANAGER, DEC 2003 - MERRY MAIDS RISING STAR AWARD FOR $500K SALES GROWTH, MAY 2001

Candidate Contact Information:

Name: Craig Grams
Street: -	Phone: 312.339.5805
City: -	Fax: -
State: -
Zip: -
Web Site: