Reception Admin - Healthcare Resume Search
Reception Admin - Healthcare Resume Search
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Reception/Admin Resume


Desired Industry: Healthcare SpiderID: 12484
Desired Job Location: Oakville, Ontario Date Posted: 4/27/2007
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization:
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Other Willing to Relocate: No


Objective:
To obtain a Reception or Administrative Assistant position with a focus on client relations.


Experience:
Office Administrator/Front desk, LifeMark Physiotherapy/ProActive Therapeutics, Oakville, Ontario
Aug. 2006 - present
·Assist Office Manager facilitate smooth running of various administrative aspects of a multiple disciplined Physiotherapy Clinic after corporate purchase of ProActive clinics and merge of Oakville locations.
·Responsible for Reception, telephones, patient scheduling & intake, file maintenance, report deadlines, typing & transcription of patient reports, section 42.1 rebuttals, etc.
·A/R, collections, resolution of discrepancies and service contracts.
·Handle Motor Vehicle Accident Insurance accounts, communications with adjustors, processing of Treatment Plans.


Office Administrator/Manager, ProActive Therapeutics, Oakville, Ontario
Aug. 2001 - Aug. 2006
·Managed day-to-day administrative aspects of advanced orthopaedic physiotherapy clinic including: A/R, collections, bank deposits & reconciliation, petty cash, resolution of discrepancies & service contracts, scheduling of part-time front desk staff, ordering of supplies.
·Handled Motor Vehicle Accident Insurance accounts, communications with adjustors, processing of Treatment Plans, typing & transcription of patient reports/section 42.1 rebuttals, etc.
·Ensured smooth running of administrative aspects & cost-efficiency of a multiple disciplined Physiotherapy Clinic.
·Responsible for Reception, telephones, patient scheduling & intake, file maintenance, report deadlines, various computer patient system experience.
·Assisted with connected company, ProActive Education administration: catering issues & ordering for weekend continuing education courses, creation of course registration forms & ads, processing payments, copying & assembly of course manuals, troubleshooting AV projector/computer issues.

Administration/Inside Sales/Order Desk, Pro Body Parts, Toronto, Ontario
Mar 1998 - June 2000
·Assistant to both Branch Manager & Eastern Sales Manager, for an aftermarket importer of automotive body parts & accessories.
·Responsible for A/R, bank deposit and reconciliation, resolution of account discrepancies, office supplies.
·Maintained equipment contracts, customer files (manual & computer), terms & tracking of Buying Group accounts.
·Transcription & tracking of Outside Sales Team customer calls & files.
·Responsible for typing and organization of: letters, memos, presentations, customer mailings, fliers and promotions.
·Performed Reception and Order Desk duties; high volume telephone environment, order entry, quotes, issuing of credits, training of new personnel. Did not return after maternity leave.

Office Manager, Columbia Rehabilitation Centre, Mississauga, Ontario
May 1996 - Mar. 1998
·Ensured smooth running of administrative aspects & cost-efficiency of a multiple disciplined Physiotherapy Clinic.
·Responsible for Reception, telephones, patient scheduling & intake, file maintenance, report deadlines, multiple computer patient systems, typing & transcription of patient reports.
·Managed A/R, collections, bank deposits & reconciliation, resolution of discrepancies and service contracts.
·Client Services Coordinator with Insurance companies and adjustors for M.V.A. and W.S.I.B. patients.

Store Manager, KP Copy Centre, Hamilton, Ontario
·Retail photocopier & business services provider, two corporate owned locations.
·Improved efficiency & revenue through in-store sales, A/R, cold call sales.
·Hired & trained new employees, scheduling.
·Provided services using word processing & graphics programs, high-speed & colour laser copiers, faxes, binding, and heat lamination.


Education:
Health Office Administration, Diploma, Career Canada College, Hamilton, Ontario.
· OHIP billing & reconciliation, appointment scheduling, payroll, A/R, A/P, filing, various computer systems for scheduling & billing, anatomy & physiology, pharmacology, nutrition, Medical & Dental terminology, & transcription.

English Sign Language, Certificate, Mohawk College, Hamilton, Ontario.

Managing Multiple Objectives & Deadlines, seminar.

Introduction to Computer Applications, Mohawk College, Hamilton, Ontario.

OSSHGD, Grade 13, Orchard Park Secondary School, Stoney Creek, Ontario.



Skills:
Personal Skills
· Committed to patient, observant and personable interaction with clients and fellow co-workers.
· Adapt quickly to new situations and new computer applications.
· Skilled at multi-tasking in an ever-changing environment.

Computer Skills
· Windows, MS Word, Outlook, Excel.
· Various custom created medical office scheduling & invoicing systems.


Additional Information:
Achievements & Interests
· C.P.R. Certificate; Licenced Groom for Standardbred horses; Royal Conservatory of Music Grade 8 Piano Certificate; Reiki.


Reference:
References available upon request.


Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
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