PUBLIC/COMMUNITY RELATIONS Resume

Desired Industry: Athletics/Recreational Sports/Fitness	SpiderID: 12461
Desired Job Location: atlanta, Georgia	Date Posted: 4/26/2007
Type of Position: Full-Time Permanent	Availability Date: 05/01/2007
Desired Wage: 70000
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: Yes, 50-75%
Highest Degree Attained: Masters	Willing to Relocate: Undecided

Objective:
Ambitious and energetic professional with ten years of combined experience in public/community relations, program/contract administration, and account management. Works effectively both individually and collaboratively to drive goal attainment and contribute to organizational success. Motivated by challenge and adapts easily to change. Highly organized and detail-oriented, with strong planning, prioritization, and multitasking abilities. Articulate communicator who exhibits outstanding writing and presentation skills. Additional areas of expertise include:

Event Planning Client Relations Office Administration
Promotions Customer Service Training/Development
Youth Development/Sports Conflict Resolution Research/Development

Experience:
Account Manager, OPTION ONE MORTGAGE 2002 to 2007
Conducts negotiations with and resolves pricing, program change, and other rework issues for mortgage brokers. Evaluates the pipeline to assess, strategize, and determine which loans to fund for each month. Devises solutions to difficult or complex customer service problems. Defines branch monthly and long-term goals by analyzing fundings and devising new strategies for increasing funding. Responds to inquiries from brokers and account executives regarding loan conditions and/or documentation requested for approval or funding.

Fan Development, ATLANTA HAWKS 1998 to 2004
Supported the entertainment manager in scheduling and assigning game staff. Aided marketing and other departments in the design and management of outside events. Provided management with detailed weekly event and inventory reports.

Contract Administrator, CATERPILLAR FINANCIAL SERVICES 1998 to 2000
Managed the daily operations of the documentation department. Communicated and interacted with outside dealerships and customers regarding documentation preparation. Drafted installment sales contracts, finance leases, government leases, and promissory notes for customers. Prepared UCC filings and logged documentation for monthly reports.

Recreation Coordinator, YMCA 1997
Administered youth and family programs, to include preschool youth sports, youth in government, summer day camp, and special events. Planned youth and health events for the community. Balanced daily financial reports. Responded to inquiries and addressed complaints. Designed and produced flyers, calendars, and newsletters in addition to writing reports.

Education:
Holds a Master of Sports Science in Sports Management from U.S. Sports Academy.
Graduated with a Bachelor of Science in Communications from Austin Peay State University.

Affiliations:
Participates as a member of Women in Sports and Events [WISE].
Volunteers with the Jr. NBA Youth Sports, Boys and Girls Club, and Atlanta Sports Council organizations.

Additional Information:
� Coordinated and managed community and arena events for the Atlanta Hawks. Provided assistance with community fundraising and special events.
� Served as a public relations assistant for the U.S. Sports Academy. Summarized and wrote press releases and biographies for award nominees and recipients, assisted the public relations director with event scheduling and planning, and helped to coordinate the school�s annual golf tournament.
� Completed a sports marketing internship with Career Sports and Entertainment. Participated in locating and securing camp sites, directors, and coaches; assisted with endorsement companies and fulfilling charity and fan requests; and researched promotional ideas (such as festivals, events, and sports activities) for prospective clients and their products.
� Assisted the Daphne, Alabama YMCA in coordinating annual membership drives, implementing innovative marketing and sign-up specials to significantly exceed all membership goals.
� Ranked as the Atlanta sales team�s top account manager/executive and as one of the top account managers in all of Option One Mortgage. Was chosen to participate in the associate key program.

Reference:
Available upon request.

Candidate Contact Information:

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