Mortgage Closer, Mortgage Processor, Escrow Officer Resume

Desired Industry: Banking/Mortgage	SpiderID: 1243
Desired Job Location: Hollywood, Florida	Date Posted: 9/27/2004
Type of Position: Full-Time Permanent	Availability Date: Now
Desired Wage: open
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors	Willing to Relocate: Yes

Objective:
Mortgage/Banking/Operations

Experience:
Metro Mortgage – Fort Lauderdale, Florida 2007 to Present
 Mortgage Broker
Recruited by this South Florida -based mortgage company specializing in residential and commercial lending to solicit and originate quality loans. Responsible for the loan origination process from inception to completion with emphasis on total quality customer service. Supervise 2 staff members.

• Oversee new accounts, design personal plans, gather and complete all documentation, perform troubleshooting and solve difficulties arising on existing mortgage broker business.
• Effectively sustain current, thorough knowledge of lending programs, economic and real estate trends, and federal, state and local regulatory requirements.
• Communicate with operations regarding the status of loans submitted and provide accurate and updated information to all customers and clients including rates, terms, fees, closing date, time and location.
• Effectively coordinate with borrowers, lenders, appraisers, and title companies throughout the entire closing process.
• Emphasis on superior customer relationship management includes developing strong rapport within customer base and Metro Mortgage to insure prompt response and manage customer needs/expectations.

Camner, Lipsitz & Poller, P.A, Law Firm – Coral Gables, Florida 2005 to 2007
 Mortgage Auditor
Hired to direct and administer all quality control management for this law firm specializing in real estate including loans, mortgages, venture capital and acquisition. Supervised approximately 3 employees.

• Exceptional ability to process up to 25 loans a day, 25% above the average mortgage auditor.
• Launched a series of productivity improvement, process re-engineering, cost reduction and performance management programs that improved production output, product quality and customer satisfaction.
• Served as key liaison in formulating strategic alliances with mortgage brokers, title companies, loan processors and clientele to streamline processes to attain company goals and objectives.

ABN Amro Mortgage Group. – Sunrise, Florida 2003 to 2005
 Mortgage Closing Representative II
Responsible for all aspects of document preparation, finance/analysis, mortgage loan processing and, if required, HUD review, to provide completed loan packages both in the commercial and residential mortgage industry.

• Specialized in conforming and non-conforming NYCEMA loans, which are New York-based retail loans.
• Worked closely with key decision makers to focus on processes and identify “best practices” providing the best possible work environment and fostering growth. Preceptor for new Mortgage Closing Representatives.
• Instrumental in preparing/selling loans on the secondary markets to FHLMC.

Royal Caribbean International Miami, Florida 2000 to 2003
 Executive Guest Port Services Agent
Performed a myriad of customer service functions for pre/post cruise passengers for this famous cruise line.
Hired, trained and supervised staff. Processed 100+ passengers daily.

• Created/implemented policy/procedure and computer programs to expedite and streamline processes.
• Accompanied guest/passengers to the designated location/logistics for luggage/cargo acquisition/retrieval ensuring smooth overall operations.
• Recognized for outstanding performance. Received several Letters of Commendations.

Screen Actor’s Guild – Boston Massachusetts 1993 to 2000
 Chairman/Editor/Freelance Actor
.

• Leader in policy/procedure to incorporate minorities/handicapped to assimilate within the Screen Actor’s Guild.
• Associate Editor for the New England AFTRA-SAG Talent Guide, a 100 page directory, utilized by producers.
o Selected printers, advertisers, promotional material, and actors/producers to complete publication.
• Organized/developed the prestigious national American Scene Awards.
• Provided financial overview and leadership for major operating considerations. Highly involved in future planning and direction.
• Performed in Feature Films, Television/Radio, Corporate Training Films, Corporate Presentations, & Voice-Overs.
• Televised as one of six members of the Governor’s Task to study and evaluate improvements to the State of Rhode Island’s Department of Transportation and Registry of Motor Vehicles.

Education:
BA, Communication and Psychology, Rhode Island College.
AS, Biology and Chemistry, Community College of Rhode Island.
Certified Trainer--"Production Management for Managers", Impact Systems, Inc. Tulsa, OK.
Advance Office Controls -- Certified Practitioner.
Title Research, University of Rhode Island

Skills:
„h Five years financial project management experience specializing in consumer and commercial loan operations, methods and workflow analysis.
„h Five years experience in manufacturing industrial engineering.
„h Recruited to teach industrial engineering techniques to department managers.
„h Assigned to Rhode Island State Government Task Force studying departmental improvements.
„h Nearly two years mortgage and title work experience.

Additional Information:
„h Governor¡¦s Official Citation for Outstanding Public Service, Government Task Force
„h Who¡¦s Who Among Students in American Colleges and Universities. 1973
„h Who¡¦s Who Among Students in American Junior Colleges. 1970

Reference:
Available on Request

Candidate Contact Information:

Name: Keith Tabela
Street: -	Phone: 954-927-5828
City: Hollywood	Fax: -
State: -
Zip: 33020
Web Site: