administration/ customer service Resume

Desired Industry: Customer Service/Technical Support	SpiderID: 12301
Desired Job Location: richmond, Virginia	Date Posted: 4/17/2007
Type of Position: Full-Time Permanent	Availability Date: within two weeks
Desired Wage: 15.00 p/h
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel:
Highest Degree Attained: High School/Equivalent	Willing to Relocate: No

Objective:
To obtain a position within a company where I can utilize my skills and show my talents and learn what is needed to be done within the organization.

Experience:
CORESTAFF SERVICES, Richmond, VA
Recruiter Assistant 12/06 present
• Recruit and register a diverse group of candidates for temporary and direct placement career opportunities.
• Evaluate and interview potential employees for a variety of positions including computerized job skills such as Microsoft Office, and discuss career options.
• Conduct reference checks and background screenings on candidates and document data for placements.
• Receive position orders and contact employees concerning career opportunities.
• Contact clients to ensure candidate performance and document appropriately.
• Counsel and terminate employees as necessary.
• Advertise available positions via the Internet and Virginia Employment Commission.
• Process weekly payroll and. Assist employees and customers regarding any questions or concerns that they may have.
• Implemented first Employee of the Month recognition program.
03/2006-1/2007 (summer of 2004 and 2005 also) Labor Ready Richmond, VA
Customer Service Representative
 Dispatching workers to various locations.
 A/P duties.
 Payroll.
 Recruiting workers.
 Process Workers Compensation claims.
 Conducting background checks on an as needed basis.
 Cold call selling.
 Administering tests to workers.
 Picking up/dropping off workers.
 Filing, data entry, typing.
 Proficient use of LabPro, intranet, SalesNow and WorkersNow database.
10/2004-1/2006 Priscilla’s Richmond, VA
2ND Assistant Manager
 Generated sales revenue as much as $ 3-4k extra a week.
 Closing duties.
 Managed and staffed a crew of 4-6 crewmembers.
 Made schedules.
 Abided by strict guidelines and procedures.
 Ordered supplies and products from vendors.
 Dealt with customer complaints.
 Assisted the other assistant manager.
 Bank drops.
 Cashed customers out.
 Decorated store front.
 Proficient use of cash register, toy vendors, DreamProducts database
Shift Manager in Training
 Waitress.
 Cleaning.
 Suggestive selling.
 Closing duties.
 Answering multi line phone.
 Taking orders.
 Cooking.
 Doing prep work for next day.
 Cashing out.
 Stocking buffet table.
 Learning the policies and procedures that would lead me up in the company to a Shift Manager.
 Working with various computer software.

Education:
2000-2004
Academics
 A/B Honor Roll, certificate in Business and Marketing, a seal for Computer Information System

Skills:
Various computer software, cash register, Microsoft Word, Excel, Access, Powerpoint, Office.

Reference:
available on request

Candidate Contact Information:

Name: Ebony Williams
Street: -	Phone: -
City: Richmond	Fax: -
State: -
Zip: -
Web Site: