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Jr. Systems Administraor Resume
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| Desired Industry: Information Technology |
SpiderID: 12259 |
| Desired Job Location: Jamiaca, New York |
Date Posted: 4/13/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: 4/16/07 |
| Desired Wage: 50000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective:
To obtain a position as a desktop support specialist or network technician that will utilizes my
acquired skills and experience with room for continued growth and advancement to become
an junior system administrator or junior network administrator.
Experience:
PROFESSIONAL EXPERIENCE
New York City Council, New York, NY
Computer Support Specialist/ Backup Operator 9/04 – Present
Responsible for troubleshooting, researching, diagnosing, documenting and resolving technical issues surrounding Windows and Novell systems in a call center/help desk environment.
· Install, troubleshoot, and support windows 2000/XP Operating Systems.
· Crimp, run and install CAT5 cabling for DSL and ISDN network connection located in District Office throughout the 5 boroughs.
· Setup and configure Cisco Pix/Firewall, DSL, Switches, and Printer connections for 51 NYC District offices and 1 Albany office.
· Performed data backup, disaster recovery, log checking, tape switching, job scheduling, account administration, and data security for 13 servers on a nightly basis.
· Strong interpersonal and communication skills and the ability to work effectively with a wide range of political environments.
· Assist in implementing and monitoring government network security.
· Setup and support Audio/Visual computer related equipment for press/public events in CityHall.
HealthRamp, New York, NY
Deployment Support Specialist 3/04 – 6/04
Remotely deployed company medical software on to customer desktops, trained them on the functionality of the software, and followed up with any necessary technical support.
· Deployed company medical software on to client computers and PDA’s.
· Provided technical support to clients over the phone as first point of contact.
· Setup and configured clients wireless network remotely.
· Provided individual or group support and training on company software.
· Developed a very detailed standard training manual for the department on proper training of clients.
· Assist with rolling out new technologies and collaborated with developers by reporting bugs in the software.
Queens Comprehensive Prenatal Care, Jamaica, NY
Computer Systems Consultant 3/03 – 1/04
Provided computer consulting for Windows desktop and network environment.
· Provide analysis of current computer systems and applications, with recommendations for future upgrades or purchases.
· Setup and installed antivirus and firewall software on users computers.
· Communicated technical information to non-technical personnel.
The National Urban Technology Center, New York, NY
Training Manager 2/03 – 2/04
Provided training to over 80 after-school students in MS Office and other various applications for 3 months before being promoted to training manager. Effectively trained, over 10 trainers on software, communication skills, and training techniques.
· Resolved any and all disputes, complaints or conflicts with trainers and their site coordinator.
· Assisted with documentation production.
· Provided training, written guidelines, and instructions to trainers.
TECHNICAL SKILLS
> Windows 9.X2000/XP > MS Office > Cisco Pix Firewall
> Exchange Server > Novell GroupWise > Hub/Switch/DSL/ISDN
> MS Outlook > Citrix Client > Wireless Router
> Active Directory > HP Printers > Spyware/Spam software
Education:
EDUCATION
New York City College of Technology, Brooklyn, NY
Bachelors Degree, Computer Information Systems 1/03 – 6/05
Monroe College, New Rochelle, NY
Associates Degree, Computer Science 9/01 - 12/02
A+ Certified Technician
Candidate Contact Information:
| Name: Michael Hunt |
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| Street: - |
Phone: (646) 263-1459 |
| City: Jamaica |
Fax: - |
| State: New York |
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| Zip: 11420 |
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| Web Site: |
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