Senior Technical Writer Resume

Desired Industry: Information Technology	SpiderID: 12194
Desired Job Location: Laurel, Maryland	Date Posted: 4/9/2007
Type of Position: Full-Time Permanent	Availability Date: 4/10/2007
Desired Wage:
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Bachelors	Willing to Relocate: No

Objective:
Senior Technical Writer or Communication Specialist

Experience:
WORK EXPERIENCE
Business Continuity / IT Disaster Recovery Specialist – I.M. System Group, Inc.
Department of Homeland Security (DHS)
03/2007 - 04/2007
Office of the Chief Information Officer/Infrastructure Operations
An IT specialist who also performed project management duties while providing Continuity of Operations (COOP) support to the office of the CIO. Reviewed DHS testimony to Congressional members for accuracy and relevance to COOP. A contributing member of DHS’ Enterprise Architecture Center of Excellence responsible for reviewing enterprise prototype or emerging technology projects for their IT Contingency planning.

05/2006 - 02/2007
Sr. Technical Writer – EDS
Defense Security Service (DSS) - Joint Personnel Adjudication System (JPAS)
Performance & Productivity Improvement
Developed Defense Security Service (DSS) documentation in accordance with EDS standards and procedures to support DSS contract deliverables. Provided guidance and direction to Technical Writing team members. Supported and participated in EDS’ Capability Maturity Model Integration® efforts and best practices.

05/2005 - 05/2006
Sr. Technical Writer (Consultant) – Force 3, Inc.
Defense Security Service (DSS) - Joint Personnel Adjudication System (JPAS)

04/2003 - 05/2005
Technical Writer / DR Specialist (Consultant) – Surrex Solutions Corporation
CareFirst BlueCross BlueShield
Business Continuity Technical Services (BCTS)
Disaster Recovery Exercise Planning and Coordination – served as liaison between IT Operations and Business Continuity Planning in building support for the Disaster Recovery program; interacted with IT management to determine scope and identify resources needed to support DR exercises; evaluated business continuity plans in the Living Disaster Recovery Plan System (LDRPS).

01/2001 - 01/2003
Configuration Management Engineer – Corvis Corporation
Quality Systems Division (QA)
Documented and maintained procedures crucial to the corporation’s Quality Management System; Developed training materials for the corporation’s Product Data Management system - Windchill and eMatrix Engineering Central; Maintained and controlled over 300 key process documents in support of the corporation’s ISO 9000 initiative; and Conducted and facilitated Configuration Control Boards and Implementation Review Boards (IRBs) to verify and validate hardware and firmware baseline design configuration prior to customer delivery.

05/1999 -12/2000
Technical Writer / Process Analyst II – USinternetworking, Inc.
Performance Measurement and Improvement (PMI)
Responsible for ensuring compliance of company’s documentation to Food & Drug Administration statutes; documenting key USi business processes for ISO 9000 certification; maintaining and controlling over 200 documents as the iWORK system administrator; facilitating weekly Incident Review Board meetings and disseminating collected root cause and corrective action data to Senior Leadership and their direct reports; performing internal audits of USi’s key processes to ensure conformance to the ISO 9001 certification.

04/1978 - 04/1999
Journalist Chief Petty Officer – U.S. Navy
Honorably Discharged
Operation Desert Storm veteran
Served with distinction in the following duties:

USS Kearsarge LHD 3 – 04/1997 - 04/1999
Public Affairs Officer
Leading Chief Petty Officer, JOC/E-7. Supervised a division of 10 E-4 through E-6 journalists, lithographers, draftsman and photographers. Responsible for implementing the command’s public affairs program; advising the commanding officer in matters relating to public affairs; acting as Public Affairs Officer for embarked Amphibious Squadron Commander; acting as primary media liaison; coordinating and escorting media embarks; coordinating tours of congressional visits, foreign military, USO entertainers, Naval Junior Reserves Officer Training Course students, business leaders, civic and community leaders; designing, editing and producing command’s bi-monthly newsletter – “The Kearsarge Shot Line;” implementing training in digital photography; researching and writing feature articles and press releases for submission to internal and external media.

Defense Information School, Fort George G. Meade, MD – 04/1992 - 04/1997
Journalism/Photojournalism Instructor
Supervised a staff of 10 multi-service noncommissioned officers, E-6 through E-8, chief warrant officer and GS-11 instructors. Responsible for training Department of Defense entry–level journalists, photojournalists and public affairs officers; updating, implementing and evaluating journalism and photojournalism curricula; evaluating instructors on methods of delivery and grading; developing and implementing new curriculum in digital photography.

U.S. Naval Central Command, Manama, Bahrain – 01/1990 - 01/1991
Assistant Staff Public Affairs Officer
Responsible for implementing command and theater public affairs programs for U.S. naval assets in the Persian Gulf region; advising the commander on matters relating to public affairs; coordinating and escorting media embarks; coordinating and conducting first U.S. Navy press conference in Kuwait during Operation Desert Storm; responding to media queries; and writing speeches for the commander.

Naval Aviation News, Washington D.C. – 05/1987 - 11/1990
Assistant Editor/Photojournalist
Responsible for researching, interviewing and producing feature stories relating to Naval Aviation; producing photographs which supported feature stories in “Naval Aviation News” magazine; typesetting and editing stories in the magazine; implementing the magazine’s conversion from conventional typesetting means to desktop publishing; maintaining and updating Naval Aviation News bulletin board.

Education:
EDUCATION
B.S. Liberal Studies, 1993
University of the State of New York (Albany, NY)

Affiliations:
CERTIFICATES & MEMBERSHIPS American Society for Quality Certified Quality Improvement Associate
Computing Technology Industry Association A+ Certified Service Technician
Project Management Institute (PMI)

Skills:
PMP® Exam Prep, The George Washington University School of Business; 2007
Managing Projects, The George Washington University School of Business; 2006
Cisco LAN/WAN Technology, Howard Community College; 2006
Cisco Internetwork Technology, Howard Community College; 2005
Cisco Network Technology, Howard Community College; 2005
Software Quality Assurance Management, Howard Community College; 2002
Records Management, Howard Community College; 2002
Advanced Spreadsheets, Howard Community College; 2002
Advanced Database, Howard Community College; 2001
Beginning Database, Howard Community College; 2001
Beginning Spreadsheets, Howard Community College; 2001
ISO 9000 Internal Auditor Course, Victoria Group; 2000
MCSE Training; 1999
A+ Computer Technician Training Course; 1999
Electronic Journalism Course, Defense Information School; 1998
Broadcast Managers Course, Defense Information School; 1997
Electronic Imaging Course, Defense Information School; 1997
DoD Short Course in Communication, Oklahoma University; 1993
Instructor Training Course; 1992
Specialized Training in Military Photojournalism, Syracuse University; 1986

Additional Information:
SECURITY CLEARANCE
DoD Top Secret (SSBI) - Granted 18 July 2006

Reference:
Will be provided upon request.

Candidate Contact Information:

Name: James Richeson
Street:	Phone: 301-252-9750
City: Laurel	Fax: -
State: Maryland
Zip: 20723
Web Site: