Management Improvement Specialist Resume

Desired Industry: Management	SpiderID: 1213
Desired Job Location: Somerville, New Jersey	Date Posted: 9/21/2004
Type of Position: Full-Time Permanent	Availability Date:
Desired Wage:
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel:
Highest Degree Attained: Masters	Willing to Relocate:

Experience:
Senator G. W. Hagedorn Psychiatric Hospital, Glen Gardner, NJ December 2002 to Present

Management Improvement Specialist / HIPAA Privacy Officer

· Assist hospital CEO in overall management of all hospital functions by administering, directing, and coordinating activities of hospital departments.

· Identify and develop recommendations for improving the management, organization and efficiency of operations, including but not limited to Mandatory Overtime Elimination Proposal for the Office of Workforce Utilization, Division of Mental Health Services.

· Administer programs to improve efficiencies, including a facility wide Change Management Program and the development and oversight of an Emergency Protocols Team.

· Prepare policy statements, operating procedures, analyses and formal reports and proposals for distribution to top management at the facility and to the Office of Workforce Utilization, Division of Mental Health Services.

· Conduct studies of critical budget management issues and establish priorities for distributing these resources based on program needs.

· As the facility Health Insurance Portability & Accountability Federal Act Privacy Officer:

- Act as the liaison between the Division of Mental Health Privacy Officer, Department of Health and Human Services Privacy Officer and the facility.

- Receive, review and conduct investigations regarding complaints received by the Privacy Officer or the Secretary of Federal Department of Health & Human Services.

- Develop and implement facility level policies and procedures regarding HIPAA.

Massachusetts Mutual Financial Group, Hartford, CT
June 2001 to November 2002

Project Manager / Change Management Specialist

· Managed all phases of a project lifecycle, including reviewing and/or identifying milestones, tracking progress throughout the project, developing applicable business plans and work-flow analysis, developing project plans and ultimately having accountability for the project plan, scope, coordination, integration, resources, communication, execution and quality of results/deliverables.

· Influenced organizational, administrative and technological directions and executed appropriate changes to the areas affected by the projects.

· Provided the leadership and resources necessary to plan, develop and execute projects ensuring the project direction is consistent with the business plan.

· Identified effective change management practices and implemented communication & internal marketing campaign(s) to communicate said practices.

Lehman Brothers, New York, NY May 2000 to May 2001

Associate

· Managed special events and conferences impacting business developmental efforts, such as the acquisition of major accounts, based upon analysis of company profile of key accounts.

· Developed, allocated, and monitored operational budgets in accordance with prescribed guidelines.

· Spearheaded marketing efforts, including directing the development of web sites and collateral designed to stimulate client interest and participation in special events/conferences.

Education:
· Master of Business Administration. May 2001. Rutgers Graduate School of Management, Newark, NJ. G.P.A.: 3.70/4.00 (Cumulative). Honors: Beta Gamma Sigma Business School Honor Society; Dean’s List.

· Bachelor of Science, Communication. Rutgers University, New Brunswick, NJ. G.P.A.: 4.00/4.00 (Major); 3.60/4.00 (Cumulative). Honors: Storer Communication Award and Merit Scholarship; Golden Key National Honor Society; Lamda Pi Eta, School of Communication Honor Society; Alpha Sigma Lambda; University College Honor Society; Dean¢s List.

Skills:
· Accomplished in the use of Microsoft Windows, Word, Excel, Outlook, MS Project, Visio, PowerPoint, SPSS, Crystal Reports and Internet applications.

Additional Information:
Fluent in Spanish.

Reference:
Available upon request.

Candidate Contact Information:

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