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Desktop Support/PC Technician Resume
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| Desired Industry: Information Technology |
SpiderID: 12125 |
| Desired Job Location: Portland, Oregon |
Date Posted: 4/5/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: 4/9/2007 |
| Desired Wage: 40,000.00 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Other |
Willing to Relocate: Yes |
Objective:
Desktop Support or PC Technician full time permanent position with a solid team oriented company. Monday - Friday day shift preferred.
Experience:
8/06 to Present – SmarTech and Associates, L.P – Contract Technician
On site warranty repairs and troubleshooting desktop, work station, thin client, and laptop computers as well as laser printers for Dell, Lexmark, and Unisys.
1/97 to Present - Gregg’s Computers - Technician/Owner
•Design and construction of new computers.
•New network design and setup for home and small business networks
•Setup and/or troubleshoot wireless networks
•Troubleshoot personal computers and laptop computers for hardware, software, virus, and malware problems via telephone or onsite.
•Troubleshoot home and small office networks for hardware, software, virus, and malware problems.
•Troubleshoot and repair Dell, HP, and Lexmark laser printers.
10/2/06 to 2/1/07 – Washington Group International Demil Site - IT Specialist – Temporary Contract
•Assemble, deploy, and trouble shoot new HP LaserJet printers in a network environment
•Help Desk Technician for Windows 2000 and Windows XP trouble tickets using the Altiris ticket system
•Use various software for establishing a remote connection to client computers to install new software or troubleshoot problems on client machines
•Image and setup new computers as well as migrate personal data to new computers using Altiris and Carbon Copy
8/06 to 10/06 – SPS Technologies, Inc. – Contract Technician
•Install new computer equipment replacing old computer equipment
•Migrate all personal data and Outlook data to new computers
•Prepare old computer equipment for return shipment
8/06 to 9/06 -Bates Private Capital – Temporary Desktop Support Technician
•Build and troubleshoot 20 desktop machines with dual monitor capability for a new project rollout
•Create Images for machines using Ghost
•Repair 21 desktop machines
•Image 41 desktop machines that were built or repaired with newly created images
•Handle occasional help desk tickets for internal users issues
7/05 to 10/06 – The Computer Merchant, LTD – Contract Technician
•Setup of new Cisco routers and switches at Citi Group/Smith Barney offices
3/05 to 8/05 – Walla Walla Community College – PC Technician
•Build, troubleshoot, and repair personal computers as well as laptops.
•Build computers for Cisco Lab with 3 hard drives in each, creating images for these machines using Acronis, setting up a dual boot environment on each machine using Acronis, and educating some of the instructors on the setup and use of these machines.
3/04 to 3/05 – Walla Walla Community College – Help desk/Lab monitor for computer study labs
•Assist students with building web pages using Netscape and Microsoft FrontPage 2003
•Assist students with homework or studies with Microsoft Office, and Windows XP Professional operating system.
Education:
•Walla Walla Community College Networking Support AAAS Degree
•Walla Walla Community College Computer Support/Repair AAAS Degree
o3.87 Cumulative G.P.A.
Skills:
•Application Software – Microsoft Office 97, 2000, XP, and 2003; Microsoft Front Page 2000 and 2003
•Operating Systems –Microsoft Operating Systems Windows NT 4.0, 95, 98, ME, 2000, XP, Server 2003, and Red Hat Linux
•Programming Languages – Visual Basic.Net
•Diagnostic Tools – Ad-ware Professional, Bart’s PE, Micro 2000, Norton Anti Virus, Regedit, and Registry Mechanic
•Utilities – Acronis, Diskeeper 7.0, Drive Image, Norton Ghost, Partition Magic, and Altiris
•Hardware – Personal Computers, Workstations, Thin Clients, Laptops, Servers, Laser Printers, Plotters, Cutters, Routers, Switches, and Modems
Additional Information:
Dale Carnegie 40 hour Speech Series, Management Action Program 60 hour Seminar, Computer and Network Leadership Training, Computer Systems Analysis and Design, WAN Technologies Training
Reference:
Jerry Beagle Washington Group Int’l (541) 564-7138
John Martincic Bates Private Capital (503) 670-7772
Debbie Tracy Signs Plus Owner (541) 567-1603
Gerald Sampson Walla Walla Community College (509) 527-4636
Robin Greene Walla Walla Community College (509) 527-4699
Candidate Contact Information:
| Name: Gregg Gettmann |
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| Street: |
Phone: 541-567-1655 |
| City: Hermiston |
Fax: - |
| State: Oregon |
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| Zip: 97838-1049 |
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| Web Site: |
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