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| Desired Industry: Business/Management |
SpiderID: 12123 |
| Desired Job Location: naperville, Illinois |
Date Posted: 4/5/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: 04/16/07 |
| Desired Wage: 50,000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Objective:
Management ¡V Business/Office Operations
PROFILE: „« High-caliber work experience in supporting financial review, billing, collections, report generation and file updating in Chicagoland hospitals.
„« Hands-on knowledge of accounts receivable, financial reporting, system administration and executive reporting.
„« Proficient as a top performer in all aspects of the claims process, including requirements identification, benefits coverage, insurance liaison and payment plans.
„« Creative development and implementation of successful, high-impact improvements which streamline and enhance productivity and operating processes.
„« Solid expertise in identifying and resolving a wide array of problems and issues with top management and key decision-makers.
„« Effectively train, orient, develop and mentor staff and office personnel.
„« Self-motivated to achieve peak performance, maintain top quality standards, streamline daily office operations and meet aggressive business objectives
Experience:
EXPERIENCE: Marianjoy Rehabilitation Hospital, Wheaton, IL 2002 ¡V 11/2006
Patient Account Representative
Responsible for reviewing, preparing and managing billing and collections for up to 350 accounts each month with this 120-bed entity.
Worked closely with insurance companies and government agencies to track and ensure full payments in a timely manner.
Monitored follow-up tasks from initial health plan denials through claim resolution.
Extensive interface with such industry leaders as Medicare, Medicaid, Aetna, Cigna and others.
ƒö Designed and implemented a complete system to handle high-dollar collection assignments, achieving the highest percentage of accounts collected.
ƒö Received a certificate of appreciation for excellent work performance and creative troubleshooting.
ƒö Trained and motivated new hires, while streamlining business operations.
ƒö Headed up the ¡§Special Events Committee¡¨ and facilitated numerous events.
Hartford Insurance Company, Aurora, IL 2000 ¡V 2001
Medical Claim Examiner
In charge of processing, preparing and analyzing worker¡¦s compensation claims, along with identifying processing requirements and determination of benefit plan inclusion.
ƒö Significantly streamlined and improved daily business operations to expand productivity.
ƒö Ensured timely and accurate filing and reimbursements.
ƒö Accurately verified worker¡¦s compensation claims and inquiries, while preparing manual payments for resolved accounts.
Phyllis Diane Jordan Page Two
Novacare Central Billing Office, Lisle, IL 1997 ¡V 2000
Business Office Coordinator
In charge of building and leading a team of 30 professionals in the performance of billing, collections, cash posting and customer service for this outsourced financial services firm.
Developed and instituted a variety of production reports to track and review financial activity and month-end closings.
ƒö Ranked as ¡§Employee of the Year¡¨ in 1999 and 2000, as well as ¡§Employee of the Month¡¨ in 1998, for inculcating a professional and efficient work environment.
ƒö Specially chosen to work on multiple projects with the Business Manager.
ƒö Continued to gain expertise in staff training and orientation in operating processes and procedures.
ƒö Chaired the ¡§Social Committee¡¨ in organizing and executing special events.
Mount Sinai Hospital, Chicago, IL 1991 ¡V 1997
Billing Specialist
Coordinated all aspects of medical billing for fourteen physicians in different field with this 200-bed institution.
Interfaced with a wide array of specialty areas, such as Cardiology, Neurology, Dermatology, NeoNatal, Pediatric Surgery and others.
ƒö Gained a reputation for resolving complex problems through creative troubleshooting; received a certificate of appreciation for excellent job performance.
ƒö Selected to train and orient new hires in operating processes and procedures.
Education:
EDUCATION: Robert Morris College, Aurora, IL
B.S. Degree in Business Administration; emphasis in Management. 2003
* Completed numerous courses in Human Resource Management, Marketing and other business topics.
* Worked full-time while taking a full load of classes.
A.A.S. Degree in Business Management 2002
* Initially received a Diploma in Business Management in 1992.
Skills:
Fully familiar with Windows, MS Office, Nebo, Medic 6.0/7.0, LSS, Meditech and Internet services.
- Finished corporate seminars and workshops in business communications, customer relations, project management and leadership principles.
Candidate Contact Information:
| Name: Phyllis Jordan |
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| Street: |
Phone: 773-307-5017 |
| City: Naperville |
Fax: - |
| State: Illinois |
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| Zip: 60540 |
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| Web Site: |
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