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Fleet Manager/Supervisor Resume
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| Desired Industry: Automotive/Mechanic |
SpiderID: 12089 |
| Desired Job Location: Chicago, Illinois |
Date Posted: 4/3/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: 5/1/07 |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Undecided |
Objective:
JAMES SHORT
3415 Laurel Lane, Hazel Crest, IL 60429
Home: (708) 335-4621 | Cell: (708) 323-7097 | Email: Jshort341@comcast.net
PROFILE
Hard-working and detail-driven professional offering proven leadership in automotive service, fleet management, and customer relations. Accurately and efficiency diagnoses and repairs all types of vehicles and equipment at or below flat rate time guidelines. Applies dynamic communication skills to collaborate with drivers, team members, and vehicle and equipment manufacturers in problem resolution efforts. Highly skilled in report preparation, budget compliance, and administrative processes related to fleet maintenance.
AREAS OF STRENGTH
Air- and Liquid-Cooled Equipment … Off-Road Equipment … Repair Estimates … Budget & Cost Control … Problem Analysis & Diagnosis … Staff Supervision … Customer Satisfaction
PROFESSIONAL EXPERIENCE
Village Pontiac-GMC, Naperville, IL, 2004 to Present
Service Consultant/Assistant to Service Manager
- Assess and delegate repair orders to technicians, exhibiting first-rate leadership talents.
- Conduct inspections and test-drives, verify warranty and service coverage, prepare estimates, discuss recommended repairs with customers.
- Educate customers in critical maintenance procedures as they pertain to vehicle mileage.
- Reduced vehicle downtime, accelerated daily operations, and elevated service department's reputation by initiating use of spreadsheets to formulate estimates.
- Consistently rank #1 in CSI (Customer Satisfaction Index) results.
Magnetstreet, Carol Stream, IL, 2003 to 2004
Illinois Correctional Industries, East Moline, IL, 2000 to 2003
Administrative Assistant
- Effectively directed team of 20+ at Magnetstreet in increasing overall sales figures by 50+%.
- Oversaw payroll functions inclusive of tracking vacation time and absences due to illness.
- Applied exceptional talents in financial administration to manage accounts payable and receivable, process payroll, and monitor $1+ million budget.
- Expeditiously completed new employee intake procedures and played an active role in successfully placing over 60 employees in various positions.
- Expertly created and maintained spreadsheets, Word documents and databases.
Chicago Park District, Chicago, IL, 1984 to 1994
Motor Vehicle Repairman
- Exercised well-honed mechanical expertise to inspect, diagnose, service and maintain over 50 grounds vehicles at Soldier Field.
- Proficiently repaired and overhauled automobiles, buses, trucks, and marine equipment.
- Towed vehicles when necessary via flat-bed tow truck, conventional tow truck or trailer.
EDUCATION AND TRAINING
Bachelor's Degree, General Studies, Roosevelt University, Chicago, IL, 2005
Associate's Degree, Science and Computer Technology, Southeastern College, Vienna, IL, 1999
- Dean's list; 4.0 GPA
Automotive Technology Certificate, Greer Technical Institute, Norridge, IL, 1982
Candidate Contact Information:
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