Manager Information Services / System Resume

Desired Industry: Information Technology	SpiderID: 12063
Desired Job Location: Brentwood, California	Date Posted: 4/2/2007
Type of Position: Full-Time Permanent	Availability Date: 5/1/2007
Desired Wage: 75000
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: Yes, 25-50%
Highest Degree Attained: Other	Willing to Relocate: Yes

Objective:
To work with a corporation that needs leadership who promotes initiative and innovation.

Experience:
1/2000 – 02/2007 Diebold Inc Dublin CA
Sr. Systems Engineer
 Worked directly with software developers, sales, service department, and customers to establish goals, technical solutions, certify new software and diagnose Beta software.
 Installed and configured Sygate Server at various customer locations to secure all ATM machines running on Windows NT, 2000 and 2003 environments.
 Project manager involving the deployment of ATM software and hardware.
 Implemented MS Software Update Services (SUS) to manage security patch levels on all Windows 2000/XP Pro ATMs for customers to install Diebold certified Microsoft Patches.
 Certified NetOp remote software for OS2, Windows 2000, and Windows XP pro based ATMs.
 Work closely with financial institutions to configure internal firewalls and routers to secure all ATM communications with a host.
 Created web sites using HTML and ASP code for marketing and FTP downloads for Customer Service Engineers.
 Worked closely with financial institutions to develop disaster recovery solutions.
 Assisted and consulted financial institutions migrating machines from Bysinc, and VISA II to TCP protocols.
 Assisted sales personnel and management in pre-sales meetings to answer technical issues in various meetings.
 Supported all ATM installs in Northern California, Nevada, New York, Texas, Oklahoma and Oregon.
 Setup and install ATM machines using OS2 warp, Windows NT and XP. Configuring ATMs to run TCP on Windows 2000 or Windows 2003 Servers.
 Worked with Metavante, Efunds Co-Op and many more providers to configure ATM communication and create states and screens.
 Tested and certified new software for customers including The Golden One Credit Union, Bank of the West, First Republican Bank, Travis Credit Union and dozens of other institutions.
 Coordinated with subcontractors, Diebold Service Department and Financial institutions for every ATM installed for Northern California and Northern Nevada.
 Consulted Financial Institutions in management of network environment, including routers, switches and wiring
 Supported developers, service personnel and customers with day to day support issues.
 Created automated installs using Symantec Ghost Enterprise edition.

Experience cont…
6/1999 – 11/1999 Online Connecting Point Irvine CA
Systems Engineer / Project Manager
 Migrated from Banyan Vines to Microsoft NT for Y2K upgrade.
 Organized and coordinated site preparations including power supply install and CAT 5 cabling by working with different venders of the project.
 Notified and evaluated users for the data migration. Writing login scripts and creating home directories for the users.

4/1998 – 5/1999 MicroAge Phoenix AZ
Systems Engineer / Project Manager
 Supervised helpdesk support for American Express and Bank One by performing upgrades for Compaq, IBM and Compaq Servers and workstations including Software and hardware for Y2K.
 Managed 20-200 employees for system rollout projects for clients including a nationwide server installation project for Motorola, PC nationwide rollout for Bank one.
 Developed a time and tracking system to monitor the utilization of employees and monitored employee performance.
 Evaluated employee Performance and conducted monthly reviews.

4/1996 – 3/1998 Entex Information Services Irvine CA
Network Engineer / Team Lead
 Supervised the configuration and deployment of over 1,000 COMPAQ DeskPro 2000s for AON Risk Management.
 Supervised the configuration and deployment of 1,000 COMPAQ deskPro 6000s using Windows NT workstation and Windows 95 for the Auto Club of Southern California.
 Supervised the configuration and deployment of over 2,000 computers for Citicorp; Sparc Station, Macintosh, and PC compatibles.
 Responsible for installing various software and performing troubleshooting for companies including DreamWorks SKG, Paramount Studios, FOX Studios and Universal Studios.
 Managed project development and provided technical support for Alcan, American Express, Blue Cross/Blue Shield, Brown & Williamson Tobacco, Church & Dwight, Gemini Consulting, GTE, Kaiser Permanente Hospital, Nine West, Paragon Studios, and Unisource.

1/1995 – 4/1996 Pinnacle Micro Irvine CA
Technical Support Lead
 Provided Phone support for Magneto-Optical drives, jukeboxes and recordable CD-ROMs using Adaptec SCSI interface.
 Duplicated user technical problems.
 Tested and evaluated new software and hardware prior to release of product and recommended solutions. Technologies tested included INCAT and Corel CD Creator software packages for CD mastering using recordable CD-ROM hardware Magneto-Optical.
 Installed a single server Windows NT network consisting of five workstations using Windows NT and Windows 95 environments.
 Supported platforms: DOS, Windows 3.1, 3.11, NT 3.51, Windows 95, Novel and Banyan.

1/1988 – 4/1995 US Marines MCAS El Toro CA
E5/SGT, Technical support, Project manager, Logistics NCO
 Saved over $800,000 by implementing Banyan Vines ver. 4.11-6.2 local and wide area network technology and repaired computers, printer and peripherals. Utilized ISDN for remote network access.
 Performed LAN administration activities for Banyan Vines and Novel networks.
 Performed numerous training activities. Selected and developed teaching aids such as training handbooks, demonstration models multimedia visual aids and standard operating procedures. Instructed Banyan Vines 4.11 - 6.2- LAN administration.
 Performed training on topics such as Lotus Smart Suite, Enable, MS-Dos and network troubleshooting and administrating. Evaluated the capacity of computer systems ensuring optimum usage of computer operations.
 Coordinated work projects such as converting to new hardware and software and ensured micro- computer software licensing compliance. Analyzed user requirements, procedures and problems to automate processing.
 Planned, coordinated and implemented security measures to safeguard microcomputer information utilizing the US Marines Proprietary Security Package. Held top secret security clearance for three years until discharged.
Other Military Experience
• Assisted in the deployments for operations in the Persian Gulf and Somalia. Responsible for the safety and training for over 1,500 personnel in each deployment.
• Responsible for the training, certification and readiness of three nuclear, biological and chemical defense teams.

Education:
CBT Direct – Skill Port Currently enrolled
 Classes toward MCSE 2003
 Classes toward Certified Project Manager
 Classes toward Cisco Certification

Diebold Education Center Systems Engineer Canton OH
 Coursed to support ATM machines running Terminal Control Software on OS2, Windows 2000, and Windows XP Pro.
 Courses to support our PACE product
 Courses toward MCSE 2000, CNE, CBE, and A+

Irvine Valley College Computer Science Irvine CA
 Courses toward CNE, A+ and MCSE

US Marines Leadership / Information Systems MCAS El Toro CA
 Multiple Leadership courses
 Classes toward Certified Banyan Engineer
 Classes toward Certified Novell Administrator

Skills:
Novell, Banyan Vines, Microsoft Windows 95, Windows 98, Windows 2000, Windows 2003, Windows NT, Windows 2003 server, Windows 2000 server, Office Pro 2000, Office Pro 2003

Candidate Contact Information:

This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response.