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Executive Director Resume
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| Desired Industry: Healthcare |
SpiderID: 12003 |
| Desired Job Location: Altoona, Pennsylvania |
Date Posted: 3/28/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: 30days from notification |
| Desired Wage: 65,000 |
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U.S. Work Authorization: Yes |
| Job Level: Executive (President, VP, CEO) |
Willing to Travel: |
| Highest Degree Attained: Masters |
Willing to Relocate: Undecided |
Objective:
OBJECTIVE
Executive management position in a retirement community, long term care facility or other health or human service organization where leadership, problem solving and multi-tasking contribute to effective service delivery, fiscal responsibility and client satisfaction.
PROFESSIONAL QUALIFICATIONS
Twenty years of experience in the administration of skilled nursing and multi-level retirement facilities. Diverse knowledge in the areas of budgeting, regulatory compliance, human relations, marketing, admissions, resident and family relations, decision-making, team building, purchasing and fund-raising.
DEMONSTRATED CAPABILITIES
PROBLEM SOLVER / ANALYZER
$ Established liability limits for a period of eighteen years based on annual insurance appraisal, the tabulation of three bids and then made recommendations to the Board for general liability, fire and worker’s compensation insurance.
$ Compiled campus needs for automation of apartments, business office, payroll and medical records. Evaluated five software and three hardware vendors with five managers. Reduced payroll completion time by sixteen hours.
$ Authored, compiled and submitted all documentation for the conversion of a 44-bed unit into a secure Alzheimer center and developed associated marketing campaign. Per diem rates increased $7 yielding $12,000 per year.
POLICY MAKER / MANAGER
$ Coordinated annual mock surveys and quarterly inspections of nine departments for a period of eighteen years which resulted in ten Department of Health deficiency free surveys, seventeen from the Department of Public Welfare in personal care and 100% compliance with the Insurance Commission.
$ Researched, authored and coordinated an ongoing safety program and evacuation procedure. Held eighteen annual safety and fire in-services for 210 employees. Established an eight-member safety committee; resulted in a 5% discount on Worker’s Compensation premium.
$ Managed, marketed and coordinated refurbishment and maintenance of 69 cottages for a period of eighteen years. Originated a pre-payment pledge and monitored facility-related costs, which reduced renovation time by two weeks and increased revenue by $200,000 per year.
COORDINATOR / ORGANIZER
$ Designed and implemented a purchase order system, established spending limits, a vendor list and centralized medical supply. Reduced overall spending by $5,000 the first year, netted discounts of 15% to 25% and reduced medical supply costs by 15%.
$ Researched, revised and authored a comprehensive personnel policy and educated a staff of twelve on the new policy. Implemented a Nurse Aide mentor program which resulted in a retention rate of 5% for new hires and 70% for mentors.
NEGOTIATOR/DETAILER
$ Researched, prepared and submitted a Medicare license application which resulted in the certification of 141 skilled beds, increased per diem revenues 20% and third party billing by $2,000 per month.
$ Negotiated employee health care coverage for eighteen years. Premium was 7% below regional average for four consecutive years.
LIASON
$ Provided financial, spiritual and emotional support for twenty-four years to a campus of 360 residents, their children, families, care givers, Powers of Attorney and visitors. Coordinated 50% of the in-home services for all independent living residents.
$ Compiled historic and financial data for presentation in Cambria County courts to challenge proposed taxation of campus. Won exclusion for health care facilities resulting in an annual of savings of $70,000 since 1986.
Experience:
PROFESSIONAL EXPERIENCE
CAMBRIA COUNTY CHILDREN AND YOUTH SERVICES, Johnstown, Pennsylvania (January 2007 – present)
Integrated Children’s Service Plan Coordinator
Responsible for the institution of the Integrated Children’s Service Plan (ICSP), a coordination of intake, referral and service delivery among traditional categorical agencies to human service clients ages birth to 21 years who present a need for multi agency intervention.
HEALTHNET FEDERAL SERVICES, Johnstown, Pennsylvania (October 2005 – January 2007)
Customer Service Representative
Responsible for receiving and resolving incoming telephone inquires from providers and beneficiaries participating in the federal government health care plan for uniformed service personnel known as TRICARE.
R.G.I.S., Indiana, Pennsylvania (July 2005 – Present)
Inventory Auditor
Participate in product count inventory for various retail/grocery enterprises utilizing handheld micro-computer.
UNIVERSITY PARK NURSING CENTER, State College, Pennsylvania (November 2004 – March 2005)
Executive Director
Responsible for daily operation of a 157 bed skilled nursing facility that was part of a small 5 home for-profit
chain. Increased census by 10%; re-established department head meetings; eliminated sweetheart deals which undercut union the contract; renegotiated contracts for X-ray, central supply and mechanical services
BEVERLY HEALTHCARE-ERIE, Erie, Pennsylvania (August 2004 – November 2004)
Interim Executive Director
Oversee the daily operation of a 155 bed skilled facility located in downtown Erie, PA
ALLEGHENY DEVELOPMENT GROUP, LLC, Sidman, Pennsylvania (March 2003 – March 2005)
Healthcare Coordinator
Participated in the establishment and operation of a regional business consulting agency
ARBUTUS PARK MANOR, Johnstown, Pennsylvania. A non-profit, faith-based retirement community comprised of 69 independent living cottages, a 60-unit HUD sponsored apartment complex and a health care facility with 35 personal care beds and 141skilled beds with a value of $17.5 million and debt of $.5 million.
Administrator (1996 to 2003)
Operationally responsible for 210 employees that provide health care and community services to 360 residents, strategic planning, Board of Directors relations, leadership of nine departments, market and management of cottages and the coordination of fund raising activities.
Assistant Administrator (1986 to 1996)
All human resource functions, management of HUD project, supervision of construction projects, preparation of all Board Committee meeting agendas and minutes, coordination of all admissions and the supervision of all purchasing functions.
Groundskeeper / Maintenance (1974 to 1984)
Lawn care, shrubbery trimming, snow removal, general plumbing, machine maintenance, floor care and carpentry as required by the facility.
KATCO-I.C. SLUSH RESTAURANT EQUIPMENT, Johnstown, Pennsylvania. (1984 to 1986)
Distributor
Sales, service, delivery and maintenance of Slush Puppy brand frozen drink machines and products throughout Cambria and Indiana counties.
Education:
EDUCATION
MASTER OF ARTS DEGREE in Public Affairs (3.75 QPA)
Indiana University of Pennsylvania 1991
Indiana, Pennsylvania
BACHELOR OF ARTS DEGREE in Business Administration (3.5 QPA)
University of Pittsburgh at Johnstown 1984
Johnstown, Pennsylvania
Reference:
References available upon request
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
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