Customer Service - Customer Service Technical Support Resume Search
Customer Service - Customer Service Technical Support Resume Search
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Customer Service Resume


Desired Industry: Customer Service/Technical Support SpiderID: 11996
Desired Job Location: Atlanta, Georgia Date Posted: 3/27/2007
Type of Position: Full-Time Permanent Availability Date: 4-2-2007
Desired Wage: 11.00/hr
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, 25-50%
Highest Degree Attained: High School/Equivalent Willing to Relocate: Undecided


Objective:

Solid Written and oral communication skills with proven ability to
analyze, plan, manage, and motivate
Excellent human relation skills experienced in working with a variety
of customers and employees
Superior ability to immediate and long term goals
Ability to multi-task while maintaining attention to detail
Excellent mechanical aptitude, analytical skills, and attention to
detail


Experience:
2003-2006 Trinity Food
Services Atlanta, GA
Lead Production Supervisor
Supervised 15-20 employees daily. Responsible for making sure all employees are
successfully completing tasks and maintaining production daily in cafeteria
areas. Clerical duties include Organizing and maintaining file system,
Receives, opens and distribute mail. Type documents/ letters using word
processing and spreads sheet software. Prepared memos, faxing, Answering
inquires from personnel by phone, or refer to proper administrator or
department.

2000-2002
Physicians Center Atlanta, Ga

Patient Care Coordinator
Responsible for all aspect of front desk operations of a medical practice
including patient registrations, billing faxing, filing, scheduling and check
in/out procedures. Created excellent relationships with patients and vendors
calling on physicians. Maintained extensive knowledge base of insurance plans.
Verification of insurance information, providers and conditions through ICD-9
codes. Collect information such as clinical assessments and provide basics
education and support to participants with conditions such as Diabetes, CAD,
CHF, Asthma, Depression, COPD and Back Pain.

1999-2000 Atlanta
Gastroenterology Atlanta, Ga
Medical Records Clerk
Filed and pulled medical charts according to schedule appointments. Organizes and
maintained file system. Working knowledge of assigned office organization, and
clerical functions.

1997-1999 Drug
Emporium Atlanta, Ga

Pharmacy Technician
Greeted customers and assisted them with their prescriptions. Refilled
prescriptions assisted inventory, billed various insurance companies. Data
entry, handled monies, and maintained clean work area.


Education:
2006-2007 Advanced Career Training Morrow, Ga
Currently attending class to obtain Medical Assistant
Certification

1994-1998 Alonzo A. Crim High School Atlanta, Ga
Received College Prep Diploma with class of 1998


Skills:
Computer Proficient with Microsoft Office Suite (Word, Excel,
PowerPoint, Outlook, Access). Office Skills (Multi-Phone system,
Alpha/Numeric Filing, Faxing, 10-Key Machine, Copier). Medical
terminology, IBM Software and HIPPA Law.


Reference:
Available Upon Request


Candidate Contact Information:
Name: Tracy Shanks
Street: Phone: 678)663-3920
City: Atlanta Fax:    -
State: Georgia
Zip: 30315
Web Site:


    



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