Customer Service Rep Resume

Desired Industry: Customer Service/Technical Support	SpiderID: 11964
Desired Job Location: Monterey, California	Date Posted: 3/26/2007
Type of Position: Full-Time Permanent	Availability Date: 2 months
Desired Wage: 23000
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Other	Willing to Relocate: Yes

Objective:
To obtain employment using my diverse skills while learning new ones.

Experience:
EXPERIENCE:
First Transit-Access-a-Ride (NYC-MTA Paratransit) Queens, NY Oct. 2006 - Present
Position: Reservationist
-Continually booked and scheduled clients’ reservation telephone requests - from 100 to 150 daily, for the disabled public in a large call center.
-Assisted Clients with various informational requests.
-Assisted Scheduling Department with Standby-client booking with follow-up calls.

Garrett Wade (Catalog Sales) New York, NY Jan. 2006-Mar.2006
Position: Customer Service Representative
-Performed telephone Order Entry - from 100 to 150 daily.
-Entered sales orders received by fax and mail.
-Identified and followed-up customers’ order problems to satisfactory resolutions.
-Tracked orders to inform clients of the status and estimated delivery date of their orders.

Granite Intl Mgmt (100 to 150 RE Properties) Brooklyn, NY June 2005-Dec.2005
Position: Receptionist/Office Assistant
-Handled Front Desk reception, ordered supplies, and scheduled maintenance repairs.
-Prepared tenant leases and typed various kinds of literature and correspondence.
-Photocopied and filed tenant correspondence including all monthly rental payments.
-Prepared all A/P archive files for storage.

Alpine Electrical Inc Brooklyn, NY April 2004-June 2005
Position: Secretary/Receptionist
-Processed all A/P, Insurance and License Renewals, City Contract Proposal and Permit Applications and followed-up with scheduling and paperwork for all electrical jobs.
–Followed-up with tenant rental payments, prepared leases, tracked and updated all spreadsheet rental journals for the owner’s five large apartment building properties.

Verrazano Closing Services (Title Closer Reps) Brooklyn, NY Sept. 2002-Mar.2004
Position: Accounting Clerk
-Processed A/R, A/P, escrow and recording paperwork and generated payment checks -from 200 to 300 checks weekly.
–Maintained on a daily basis the Deposit and Expense spreadsheet journals for the largest title company we represented.

Lee Spring Co (Branches-NY, MO, AZ, NC) Brooklyn, NY April 1999-July 2002
Position: Customer Service/Data Entry Assistant
-Created and maintained a new customer accounts format for CSR Department.
-Handled all customer Tax ID Status paperwork.
-Entered sales orders received by telephone, fax and mail as needed.

Skills:
Bilingual Spanish. Knowledge of Word. Type 55 WPM

Candidate Contact Information:

Name: Linda Smith
Street:	Phone: 718 837 1062
City: Brooklyn	Fax: -
State: New York
Zip: 11219
Web Site: