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| Desired Industry: Insurance |
SpiderID: 11931 |
| Desired Job Location: Philadelphia, Pennsylvania |
Date Posted: 3/23/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: |
| Desired Wage: 90,000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: MBA |
Willing to Relocate: No |
Experience:
Solutions Manager: Millbrook Inc.; Exton, PA. 10/05 3/07
Worked with company management, executives, and line employees to improve overall business performance and improve company processes by recommending, developing and implementing workflow improvements utilizing the data warehouse model and selected Business Intelligence tools.
Worked with company management, executives, and line employees to gather a detailed understanding of the fundamental business needs within the organization that drives the Business Intelligence and data warehouse initiative. The business analysis is gathered through extensive interviews, business process analysis, and review of reports and documentation that delves into the needs of business users at all levels of the organization and results in the foundation from which all data modeling and user configuration activities are built.
Determined and created the business rules that identify how information is aligned organizationally, how information is presented throughout all levels of the organization, and how information is escalated throughout the organization.
Prepared documentation as Solutions Manager and Business Analyst. The results of the business analysis are presented in the business requirements document. Gaps between the company needs and the data model are identified and presented.
Configured a user interface of the Business Intelligence tools to mirror the needs of the organization and the individual users at the multiple levels and multiple functions. Create a precise fit with the correct, reliable data and presentation and analysis tools so the organization will realize the benefit of effectively using proactive information to drive awareness and change.
Developed client reports that precisely mirror the content, format and presentation that the user required based on requirements gathered during the business analysis phase. Developed standard templates for consistent look and feel, identification of alerts and aggregations, accurate report content, the ability to drill into lower levels of information, and linking to other reports to provide continuity of information.
Developed and completed testing of Business Intelligence universes and report findings in accordance with company procedures.
Assisted in the project management and the main point of contact for customers.
Review sales and marketing materials and presentations for company product offerings.
IT Consultant: Info724 Ltd.; Wayne, PA. 6/04 10/05
Worked with company management, executives, and employees to improve overall company performance and improve company processes by developing and implementing workflow improvements utilizing a version of six sigma process improvement methodology including the definition and mapping of the As Is processes and creating a vision for the To Be processes for a pharmaceutical benefits company and meat processing.
Assisted insurance carriers with the identification of expense reduction opportunities and provide options to improve the company's loss ratio and expense ratio.
Created, implemented, and trained customers on the development of procedure documents. Projects included the creation, implementation, and training on procedure documents related to software development and Sarbanes-Oxley compliance.
Created business requirements specifications according to defined formats and standards by gathering information from end users and business process owners. Managed a project requiring the development of management reports for an insurance company with multiple products including life, heath, and property and casualty.
Assisted a mid-sized insurance carrier in the selection of a new CIO. The project consists of the development of a job posting, creations of questions for the interviews, creation of a scoring matrix to assist in the determination of the best possible candidate, and provide input into selection and negotiations with the final candidates.
Assisted a meat manufacturing company in the development of a technology roadmap, operations recommendations, and implementation of those recommendations by analyzing their current operations and post acquisition operations.
Assisted in the research and creation of sales and marketing materials and presentations for company product offerings.
Project manager for some of the selected projects mentioned previously.
Attended and presented at sales and marketing meetings for new and existing clients.
Utilized parts of Six Sigma 'DMAIC' methodology during all projects.
Software Business Analyst & Training Specialist: Insurance Data Processing, Inc.; Wyncote, PA. 10/02 6/04
Gathered, interpreted, and defined client business requirements for new and current system functionality and enhancement. Make recommendations as to how the client's needs can be met by IDPs products.
Developed project specifications for new products currently in development including a property and casualty policy administration system, specifically the claims module.
Produced requirements, specification documents, and use cases to define and map various business scenarios.
Created business requirement definitions and functional specifications according to defined formats and standards. Communicate business requirements and definitions to clarify functionality and business needs.
Conducted training sessions with clients upon delivery of completed systems to explain product functionality and how the product meets the business requirements.
Assisted the project team, programmers, and support staff with problem analysis, problem resolution, and questions pertaining to proper understanding and implementation of business requirements.
Provided exceptional service and account management via dedicated customer relations.
Conducted quality assurance testing to ensure the system is functioning properly and fulfilling business requirements.
Allied Systems Product Manager/ Business Development Manager: Insurance Data Processing, Inc.; Wyncote, PA. 10/01 - 10/02
Developed, maintained, and managed relationships with current and potential business partners including software companies, technology companies, and consultants.
Conducted demonstrations and training of partners software and products to new and existing customers.
Developed allied product pricing.
Marketed allied systems and partner products to existing and potential customers to meet revenue projections and increase company profits.
Identified and developed new partner opportunities to improve systems and provide a complete solution for current and potential customers.
Participated in needs assessment reviews and business requirement studies.
Provided marketing and sales support to Sales department for new and existing software products and services, as well as allied products through participation in trade shows, client meetings, and user groups.
Senior Claim Specialist: State Farm Insurance; Chadds Ford, PA and Oaks, PA. 3/90 - 10/01
Negotiated and settled complex cases of injury and property claims with attorneys and unrepresented parties, resulting in fewer pending claims and decreased litigation costs.
Reviewed, analyzed, and summarized extensive medical documentation and financial records to determine settlement values for future negotiation and potential litigation.
Worked four catastrophe/disaster operations as a physical damage appraiser. Appraised homeowners property claims during weather-related disasters.
Education:
Education
Villanova University; Villanova, PA
Masters in Business Administration (MBA), 7/00
Emphasis: Management of Information Technology
Villanova University; Villanova, PA
Bachelor of Science in Business Administration, 5/89
Concentration: Finance
Professional Studies
Chartered Property & Casualty Underwriter (CPCU), Self Study, 6/01
Associate in Claims (AIC), Self Study, 12/94
Licensed Motor Vehicle Physical Damage Appraiser
Affiliations:
CPCU Society Member Greater Valley Forge Chapter, Information Technology Chapter
Special Olympics volunteer
Habitat for Humanity volunteer
Tau Kappa Omega fraternity Treasurer
Varsity soccer team member: Villanova University
Skills:
Computer Skills
Microsoft Office, Visio, ACT!, Rational ClearQuest, Web Intelligence XI, Crystal Reports
Candidate Contact Information:
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