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Pre-Sales Post-Sales Technical Support Sales Resume
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| Desired Industry: Information Technology |
SpiderID: 11920 |
| Desired Job Location: Tampa, Florida |
Date Posted: 3/22/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: April 2007 |
| Desired Wage: Negotiable |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, More Than 75% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective:
Career Objective
Seasoned Business and Information Technology Pre-Sales thru Post-Sales self-starter who is action-oriented with excellent problem-solving skills seeks a role to lead, manage, or function independently to accomplish goals and missions that create success, customer satisfaction and generate profits.
Experience:
Employment Experience
2000 - 2007: Independent Contractor and Consultant, Palos Hills, IL; Denver, CO; and, Orlando, FL
* Carpentry, Decorating, Remodeling and Handyman projects for home owners and small businesses.
* Voice, Data, and Video projects on a project-by-project basis.
* Full-time college and graduate student from 2001 - 2007.
1999 - 2000: Siemens Information and Communications Network, Inc., Chicago, IL
Applications Specialist
* Regional Pre-Sales and Post-Sales asset responsible for supporting Siemens Direct Sales and Channel Partner Sales to achieve quota goals for the HICOM 150E PBX family of products and service offerings.
* Pro-actively involved in all facets of sales presentations, which included site surveys, competitive analysis, budgetary concerns, Telco provider issues, equipment needed, wiring, power, and training.
* Pro-actively supplemented field service and third party support to ensure positive customer experiences with installation and ongoing service issues affecting market penetration for the HICOM 150E PBX.
1998 - 1999: Lanier Worldwide, Inc., Oakbrook Terrace, IL
Regional Sales Engineer III
* Regional Pre-Sales and Post-Sales asset dedicated to Lanier's Electronic Document Management Systems (Lanier's CABS) offerings targeted within the Transportation and Manufacturing vertical markets.
* Performed extensive business analysis and workflow studies to justify capital investment in Document Management Systems and related new technologies for Manufacturing and Transportation Industry to increase throughput and productivity while enabling competitive sales advantage.
* Provided the technical expertise as an active member in consultative sales process and systems development team; multi-tasking and time management of numerous engagements with qualified sales candidates through a complex and lengthy sales cycle.
1987 - 1998: CEGAB Development Corporation
Technology Entrepreneur
* Integral role in the development of technology from concept through issuance of U.S. Patent; the invention involved a rules-based mechanism for achieving real-time connectivity with dissimilar computing environments, i.e., Web browser.
* Development of Quality Control software leading to manufacturing and job-shop applications software that evolved into a robust full-featured application (akin to ERP/MRP) LAN and PC-based for the Metal Finishing Industry worldwide.
* Business evolved over time from single independent contractor to a start-up application software development employing several developers.
* Designed and implemented Private X.25 Packet Network with dedicated high-speed data lines and Prime Mainframe for Airfreight Company with over 50 North American locations, including additional uses for competitive advantages.
* Ongoing involvement with Voice, Data and Video projects handled on a project-by-project basis.
Education:
Education, Training and Professional Certifications
Master of Sciences Business Information Technology - 2007 DePaul University, Chicago, IL
* Joint degree between School of Computer Science Telecommunications and Information Systems (CTI) and the Kellstadt Graduate School of Business (KGSB).
* The Honor Society of Upsilon Pi Epsilon (UPE), DePaul CTI chapter.
Certified Business Architect – Certification - 2006 DePaul University and Business Architects Association, Chicago, IL
Bachelor of Arts English and History - 2003 Saint Xavier University, Chicago, IL
* Sigma Tau Delta Honor Society
Associate of Arts Moraine Valley Community College - 2001 Palos Hills, IL
* Phi Theta Kappa Honor Society
PADI Certified Assistant Instructor 2001 - Technical and Recreational scuba training.
Siemens Information and Communications Network, Inc., 1999 - 2000 Training and Certifications
* HICOM 150E Basic Installation and Maintenance - Certification
* PHONEMAIL SE to HICOM 150E Installation and Maintenance - Certification
* HICOM 150E Networking and Advance Applications - Certification
* HICOM 150E LAN Bridge Installation - Certification
* HICOM 150E Sales - Certification
* MMTA Convergent Technologies Training Program
* Sales Training Seminar and Decision Base by CELEMI
* Microsoft MCSE Network Series Course
Lanier Worldwide, Inc., 1998 - 199 Training and Certifications
* CompTIA - Certified Document Imagining Architech (CDIA) - Certification
* Lanier Software Solutions: CABS for the Trucking Industry
* Filenet: Panagon IDM Systems Administrator on WIN/NT - Certification
* Filenet: Valuenet Partner Panagon Product Sales Certification
GTE Telenet Communications Corporation and US Sprint
* Numerous technical training courses pertaining to voice, data, and video communications hardware, software, and protocols, i.e., TCP/IP, X.25/X.75, EDI, ISDN, PRI/BRI, T1, 2 and 4 wire circuits, Telco cabling and Demarcation, RJ11 and RJ45, modems, hubs, switches, LAN/WAN and many other industry-related topics in Chicago, IL; Reston, VA; and, Kansas City, MO.
United States Marine Corps - Honorable Discharge
* Basic Electronics Course and Tactical Data Communications Central Operations/Repair Course? USMC Electronics School, Twenty-nine Palms, CA
* Encryptographic Operations/Repair Course - Jacksonville Naval Air Station, Jacksonville, FL
* Electronic Assembly Repair and Soldering Course - USMC Air Station Beaufort, Beaufort, SC - AMRIP Certification
* Final Secret Clearance: ENTNAC, DIS
Affiliations:
Education, Training and Professional Certifications
Master of Sciences Business Information Technology - 2007 DePaul University, Chicago, IL
* Joint degree between School of Computer Science Telecommunications and Information Systems (CTI) and the Kellstadt Graduate School of Business (KGSB).
* The Honor Society of Upsilon Pi Epsilon (UPE), DePaul CTI chapter.
Certified Business Architect – Certification - 2006 DePaul University and Business Architects Association, Chicago, IL
Bachelor of Arts English and History - 2003 Saint Xavier University, Chicago, IL
* Sigma Tau Delta Honor Society
Associate of Arts Moraine Valley Community College - 2001 Palos Hills, IL
* Phi Theta Kappa Honor Society
PADI Certified Assistant Instructor 2001 - Technical and Recreational scuba training.
Skills:
Areas of Expertise
* Customer Service * Consultative Sales * Pre-Sales
* Post-Sales * Technical Sales * Technical Support
* Product Support * Systems Engineer * Field Engineer
* Technician * Applications Specialist * Business Analysis
* Researcher /Writer* Application Software * Electronics
* Computer Hardware * Electro-Mechanical * Voice/Data/Video
* Project Management* Low/High Voltage Wiring * Microsoft Office
* Entrepreneur * Intellectual Property * Education/Training
* Carpentry / Decorating / Electrical / Home Improvement / Remodeling
Additional Information:
Dear Hiring Executive,
The purpose for this letter is to encourage your interest in how I can best meet and satisfy your needs. Please keep in mind that this cover letter and resume merely provides a snapshot of who I am and what I can offer. At present I am conducting a proactive national employment search to locate an opportunity that will benefit from my diversely robust and unique background and extensive life and work experiences as a whole. Ideally, I feel best qualified for a role in Management; Project Management; Sales; Education; Business Analysis; Technical Sales; Technical Support; Systems Engineering; Field Service; Remodeling; Home Improvement; Entrepreneurship; and, Customer Service.
As a highly-qualified candidate seeking an employment opportunity, I am prepared to seriously consider any qualified opportunity. This means that I have certain expectations for any potential employer; not unlike those expectations an employer may harbor for any future employee. I bring up expectations because this is the foundation upon which the relationship will be built. I do expect a fair market value compensation for my services.
In return, an employer can expect from me an energetic, self-motivating, action-oriented problem-solver who thrives on goal accomplishment and customer satisfaction, which reflects my Synthesist-Realist (SR) pattern of thinking. Additionally, I am open to relocating to almost anywhere; extensive travel on behalf of my employer; uncommon and even dangerous situations or environments; working independently or as part of a group; and/or, working off-site from a home or mobile office. It all gets down to me being a useful and profitable solution for an employer who seeks to attain their goals on a consistent basis.
As a full-time student, 2001 thru 2007, I have successfully earned an Associates of Arts; a Bachelor of Arts in English and History; and, have substantially completed coursework for a Master of Sciences Business Information Technology, (completion 2007). Hence, my earned incomes between 2001 and 2007 are not representative of my true market value or any actual earning potential I possess. Finally, it is my hope that any evaluation of my qualifications are conducted using a holistic approach.
Thank you in advance for your thoughtful consideration in this matter, and I hope to hear from your fine company in the near future.
Respectfully yours,
Reference:
Available
Candidate Contact Information:
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