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Project Management/Coordination Resume
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| Desired Industry: Multiple Job Offering |
SpiderID: 11907 |
| Desired Job Location: Portland, Oregon |
Date Posted: 3/22/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: ASAP |
| Desired Wage: 35000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Objective:
Looking for a permanent position within a stable company with management potential. Also looking to work within a team environment, to help find solutions for both internal and external customers.
Experience:
12/2005 to 9/2006 Telecom - ACS Inc. Portland, OR
Performed line item audits of new and existing accounts catching errors & ensuring accuracy of data. Quickly and efficiently processed all incoming invoices in a 24 hour period. Skillfully managed 600 conference call accounts in close association with sprint
12/2004 to 7/2005 Office Manager/Bookkeeper – KO Screening, Hillsboro, OR
Responsible for tracking all new orders, inventory and purchasing. Improved processes by creating excel spreadsheets for tracking and working with the sales and production departments this increased office efficiency and improved workflow for all departments. Assisted the Sales Department by generating the call lists and mailing lists. Worked with the production department and created a daily production schedule. Implemented monthly statements and invoices for current orders, past due customers and collections. Generated cash flow reports for the owners and entered bills into Quick Books. Worked with all internal departments to improve sales and production. Assisted on production floor when needed. Tracked inventory and worked with external customers to ensure customers service and quality.
8/2004 to 12/2004 Dispatch – Eschelon Telecom, Portland, OR.
Worked with Account Representatives, Customer Service Representatives, Project Manager and Customers to schedule and dispatch 13 technicians to complete all installs, repairs and change orders. Updated all mission critical databases and applications with updates from the field. Customers liaison on repair items and install schedules. Worked with warehouse personnel to verify all equipment was ready for service calls, reducing the need for return trips.
9/2000 to 3/2004 Order Control Team Member - AT&T Local Services(ALS), Portland, OR.
Monitoring order completion, dispatching technicians, testing T-1 circuits with DACS and T-Bird 950, use DACS to verify cross-connects, Framing/formatting and Loop testing. Helped increase ALNS Oregon's on time completion rate from 62.88% at the end of March 2000 to 84.39% at then end of December 2000. For 2001 the on time completion was at 95.53% and for 2002 it was at 99.02% and for 2003 is was at 98.55%. This was achieved through team work with groups both inside and outside local city Ops, timely scheduling of work loads for local technicians, and monitoring all parts of the order process.
3/99 to 9/2000 Technical Data Consultant - AT&T Local Services(ALS), Salem, OR.
Created line and trunk orders and technician site reports from several departments data files prior to Portland cut. During the Portland cut over, created data files in MS Access, for tracking and reporting trouble tickets for ALS senior management, operations management and state officials. During post cut over analysis, was instrumental in developing a permanent tracking system for ALS operations. Developing a database for creating technician and switch site reports for tracking trouble ticketing.
5/97 to 10/98 Technical Data Programmer - Research Data Design, Portland, OR.
Created and maintained the database that gathered data from telephone marketing interviews. Developed the database that converted the data to useable information for international and national companies and all levels of government. Programmed questionnaires in ACS Cati for telephone interviewers.
3/96 to 12/96 Assistant Data Manager - The Good Catalog Company, Portland, OR.
Responsible for organizing and developing data tracking system to generating reports for multiple departments. Created the automated commission reports, and created real-time reports in MS Excel used by the multiple disciplined departments.
9/91 to 12/95 Assistant Manager - Microcomputer lab, University of Portland, OR.
Managed 37 student employees which entailed conducting interviews, training, reviews and meetings. Taught classes in multiple computer applications to faculty members and students. Organized reports on computer usage to help finance the budget to increase the size of the computer labs.
Education:
University Of Portland, 1996
Bachelor of Arts, History
Skills:
Excel, Access, Word, PowerPoint.
Reference:
Available upon request.
Candidate Contact Information:
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