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Human Resources, Benefits Administration, Office Manger Resume
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| Desired Industry: Human Resources |
SpiderID: 11895 |
| Desired Job Location: Baltimore, Maryland |
Date Posted: 3/21/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: Available with Notice to Current Employer |
| Desired Wage: 50K+ |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Undecided |
Objective:
To find a professional position with an exciting organization
Experience:
7 years of experience in Human Resources in the following positions: Human Resources Manager, Human Resources Generalist, and Benefits Analyst. Background also includes a strong “hands on” focus to all aspects of Human Resources. Specific examples of Human Resources experience include: employee relations, benefits administration, payroll, training/development of employees/managers, performance evaluations, compensation, corrective action, affirmative action plans, EEO, Safety, and Worker’s compensation.
Education:
·B.A. in Human Services Administration, College of Notre Dame-Baltimore, MD
·Currently enrolled in a MBA program with a concentration in Human Resources, entering 2nd year of the graduate program.
Affiliations:
Organizations:
·Society for Human Resources Management
·Chesapeake Human Resources Association
·National Association for Female Executives
Certifications:
·Professional of Human Resources (PHR) since 2002
·Certified Employee Benefit Specialist (currently pursuing this certification)
Skills:
·Advanced proficiency in Microsoft Office: Word, Excel, PowerPoint, and Access.
·Advanced proficiency AS400 and Made2Manage (ERP System).
·Advanced proficiency in ADP Payroll, HR Profile, and Report Smith.
·Advanced proficiency in PeopleSoft.
Additional Information:
IKEA Direct
Baltimore, MD
08/05-Present
Human Resources Generalist
·Currently performing all Human Resources Generalist function with a focus on benefits administration for a 300+ employee call center environment
·Track all FMLA usage of call center employees to ensure compliance of the law. Inform coworkers when FMLA has been approved or denied. Inform coworkers when FMLA has been exhausted.
·Track Short Term Disability usage. Pay employees who are eligible for the Short Term Disability as this process is handled in-house.
·Track compliance with Tuition Assistance program. Pay employees who are eligible for the Tuition Assistance program as this process is handled in house.
·Send out COBRA notifications to terminated employees in a timely fashion. Manage the COBRA process when a former employee enrolls in COBRA.
·Involved in the compensation process especially during performance evaluation periods, promotions, and job changes.
·Enroll all new hires or coworkers who have “life status changes” into the correct benefit plans.
·Lead and manage the open enrollment process.
·Provide consultant services to manager and employees concerning benefit issues.
·Before focusing on benefits, main priority was to focus on the recruitment effort for the call center.
·Recruitment efforts included advertisements, Internet, job fairs, etc.
·Conducted interviews, made offers, completed pre-employment background, references, and drug screeningResponsible for the “rollout” of a new recruiting process as determined by IKEA. This “rollout” involved training of managers regarding the new recruiting process and interviewing skills. The “rollout” also includes being a consultant to the management team on facilitating the process in the IKEA way.
·Conducts all new employee orientations and exit interviews.
·Acts as a consultant and participant in obtaining company’s retention goals, employee relations, performance evaluations, corrective action, strategic planning, succession planning.
·Acts as a backup for the Human Resources Manager in all decision relating to the Human Resources function in the facility.
Lockheed Martin Information Technology Baltimore, MD
09/04-08/05
Human Resources Generalist
·Acted as a Human Resources Generalist for approximately 700 IT employees (direct hires and subcontractors) who support SSA. Worked with staff and operational managers and employees at all levels to: ensure compliance with LMC guidelines; assist with the implementation and execution of company objectives through planning, organizing, and implementing human resource processes and initiatives; resolve individual and organizational concerns, including complaint investigation and resolution; communicating human resource policies and procedures.
·Coordinated staffing and recruitment function for a specific technical area. This included all processing of new hires from interview to start date. Conducted interviews to recruit prospective employees and referred job applicants to specific job openings. Evaluated employment factors such as job experience, education and training, skills, knowledge and abilities, personal qualifications, and other data pertinent to classification, selection, and referral. Participated in open houses and college recruitment.
·Consulted with upper management and line managers daily on various HR issues to include staffing, recruitment, employee relations, training, disciplinary actions, training, rewards, compensation, benefits, etc to ensure meeting company and client goals.
·Consulted with managers daily on various HR issues to include staffing, recruitment, employee relations, disciplinary actions, training, etc.
·Acted as Benefits Specialist for entire contract (500+ direct hire employees) by conducting open enrollment annually, answer benefit questions, assisting employees in enrolling in benefits utilizing on-line system; provided guidance on claims resolution issues, etc.
·Acted as Immigration Specialist for entire contract (700+ employees) by ensuring that all non-citizen employees had valid immigration document as required by client, working with legal in regards to visa sponsorship by organization; created a database to track expiring documentation to ensure renewal process is completed; provided general questions on immigration documentation and processes to employees and management.
·Conducted various training sessions as part of company’s compliance training requirements on an annual and monthly basis as needed.
·Utilized PeopleSoft HRIS system for Human Resource Generalist functions.
Nurad Technologies, Inc. Baltimore, MD
10/01 – 09/04
Human Resources Manager
·Acted as sole Human Resources professional in the capacity of Human Resources Manager for a nonunion manufacturing facility of 150 employees, which doubled in size during employment.
·Developed, implemented, and monitored all HR policies and procedures (in accordance with company’s business plan), which were communicated through employee handbook and employee meetings.
·Employee Relations activities included employee complaint investigation, rewards system (bonuses, incentives, etc.), performance reviews, corrective actions, new employee orientation, training sessions, compensation administration, etc.
·Acted as recruiter for all job openings to include hourly, salaried, and subcontractors.
·Responsible for organization’s safety program through coordination of worker’s compensation, accident tracking, reporting and investigation, ensured compliance with OSHA and MOSH regulations, developed and conducted safety training.
·Processed payroll for exempt and non-exempt employees utilizing ADP software. Also utilized ReportSmith function of ADP.
·Provided HR metric data to Executive Committee and rest of company, as required on a monthly, quarterly, and annual basis by utilizing Excel and Access for tracking data. Metrics included headcount, turnover, benefit participation, recruitment data, safety program details, etc.
·Ensured company compliance to all required federal, state, and local laws that related to HR and Safety.
·Prepared and filed all statutory reports such as 5500s, OSHA reports, EEO/VETS 100, etc.
·Prepared monthly Gross Margin Report for Accounting Department as an additional responsibility.
·Developed, implemented and monitored company’s Affirmative Action Plan to ensure compliance with government contracting requirements.
·Developed, coordinated, and conducted employee and management training on various HR and Safety issues such as sexual harassment, interviewing techniques, HR law, etc.
·Established a better working relationship between employees and HR.
·Created and maintained a more efficient system of tracking employee information for reporting purposes by automating a lot of functions,
·Created a succession plan to be utilized by the facility.
Performax Baltimore, MD
02/00-10/01
PPO Benefits Analyst
·Coordinated Benefits Administration to new clients of self-insured plans.
·Contracted with approximately 75 PPO networks throughout the United States for utilization by new and existing clients.
·Provided administrative support to internal and external sales force through creation of presentations, report, etc. for client utilization.
·Worked closely with Customer Service Department to ensure customer satisfaction with benefits administration.
·Trained new and existing clients on benefits administration.
Reference:
Available upon request
Candidate Contact Information:
| Name: Karen Ludwin |
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| Street: |
Phone: 443-797-5429 |
| City: Parkville |
Fax: - |
| State: Maryland |
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| Zip: 21234 |
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| Web Site: |
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