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Customer Service Rep/Office assistant Resume
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| Desired Industry: Customer Service/Technical Support |
SpiderID: 11857 |
| Desired Job Location: Atlanta, Georgia |
Date Posted: 3/19/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: 03/27/07 |
| Desired Wage: 35000.00 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: Undecided |
Objective:
Bobbi G. Conley
2125 Defoors Ferry Rd A2 Atlanta GA,30318 404-509-4515 bobbighill@aol.com
OBJECTIVE
Administrative support professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively searching for a challenging position to be able to help company meet their goals. Capabilities include:
§1 Customer Service Relations
Word Processing and Typing
Computer Operations
Accounts Payable/Receivable
Filing and Data Archiving
Office Equipment Operation
Multi-line Telephone Reception
General Accounting
Web Site Design
Problem Solving
QUALIFICATION SUMMARY
ADMINISTRATIVE SUPPORT
Performed administrative and secretarial support functions for the administrator of a rehabilitation center. Coordinated and managed multiple priorities and projects.
Provided discreet secretarial and reception services for a busy service company. Scheduled appointments and maintained accurate, up-to-date confidential client files.
Assisted with general accounting functions; maintained journals and handled A/P & A/R.
Provided telephone support and exemplary service to all customers.
CUSTOMER SERVICE & RECEPTION
Registered incoming patients in a hospital emergency room. Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while preserving strict confidentiality.
Conducted patient interviews to elicit necessary information for registration, accurate prioritization, and to assist medical professionals in the triage process.
EMPLOYMENT HISTORY
Resolution Specialist, Whirlpool Customer Service, Cleveland, TN
Medical Insurance Specialist, Receivia, Cleveland, TN
Auditor, Duracell, Cleveland, TN
Administrative Assistant, Royal Care Rehabilitation Center, Cleveland, TN
Emergency Room Registrar, Cleveland Community Hospital, Cleveland, TN
Emergency Room Registrar, North Park Hospital, Chattanooga, TN
EDUCATION
Cleveland State Community College, 1997, 2004, and Current
COMMUNITY INVOLVEMENT
Yates Pre-School Vice-President 2005-2006
Candidate Contact Information:
| Name: Bobbi Conley |
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| Street: - |
Phone: - |
| City: Atlanta |
Fax: - |
| State: Georgia |
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| Zip: 30318 |
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| Web Site: |
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