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Sales, Logistics, Customer Service Resume
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| Desired Industry: Customer Service/Technical Support |
SpiderID: 11800 |
| Desired Job Location: kanata, Ontario |
Date Posted: 3/15/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: 03/19/07 |
| Desired Wage: 32,000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 50-75% |
| Highest Degree Attained: Other |
Willing to Relocate: Undecided |
Objective:
Seeking an opportunity to put my logistics management experience into practice with a company dedicated to customer service.
Experience:
Independent Supply Company Ottawa, On
2005 Currently Employed
Head Shipping / Receiving
Premier supplier of HVACR tools, supplies, and heavy equipment to private sector
Directly responsible for all receiving / shipping activities and inventory controls
Experience with all types of inventory (fragile, dangerous, WHIMIS, damaged)
Highly skilled with forklifts (stand and sit) and fast paced pallet racking
Interacting closely with many shipping companies in the Ottawa Valley
Mobile Wave Mobile Wash & Detail Studios
Ottawa, On (613)276-8326
2004 Currently Operating
Owner / Operator
Owner of Mobile vehicle detailing studio which offers full on site car detailing
Successful three year operation with solid base of loyal customers
Skilled in the efforts necessary to create and operate a Canadian small business
Currently operating out of RJ Motors Kanata
Transport Help Ottawa, On
(613)739-9455
2004 - 2005
Air Liquide Dangerous Goods Driver
Driving under contract for Transport Help, shipping compressed gases to the Ottawa Valley and Outaouis region
Pemco Steel Assistant Lead Hand
Operating under contract for Transport Help as Crane Operator /
Steelworker
Challenger Motor Freight Montreal, PQ
(800)265-6358
2003 - 2004
Long Haul Transport Team Driver
Operator of 2004 Freightliner transporting high value commodity coast to coast
Absolutely immaculate CVOR driving record and criminal abstract
Perfect delivery record, through many difficult driving regions(Rocky Mountains, Northern Canadian routes, US Metro Cities, Mexican Borders)
Transportation of Dangerous Goods experience / Gov.clearance for FAST / CDHRP
Westin Ottawa Hotel
Ottawa, On
(613) 560-7000
1999 - 2003
Accounts Receivable /Food & Beverage Auditor/ Property currency control
Outstanding record of monthly and year end balancing in each department
Perfect record for SAP recording of overages and shortages
99% return record for chargeback credit cards and NSF closure accounts
Four years of exemplatory employee / clientele relationships
Players Club Resort / Spinnaker Resorts Southwind Management
Hilton Head Island, South Carolina (888) 497-7529
1998 - 1999
Operations Management
Appointed new team members to re-open a dilapidated timeshare resort that had remained un-operational for five years
Linked Players Club Resort (Hotel) operations to Spinnaker Resort (Timeshare) rentals under the direction of Philip Demer
Within six months of operation our Southwind Management team had rebuilt and renovated the Players club, within budget, to retain its 48 suites
Sheraton Four Points Resort Myrtle Beach, South Carolina
(843)448-2518
1997 - 1998
Front Office Manager
Responsible for Front Office operations and Guest relations
Premier beachfront resort hosting some of the largest events in Myrtle Beach
Guest Service team consisting of twelve agents, three on rotation
Relocated with management team of Sheraton FP to open Players Club Resort
Education:
Algonquin College of Applied Arts and Technology
Hotel and Restaurant Management
Majored in Operations Management
Graduated with Honours 2001
Crossroads Professional Drivers Academy ACZ Select course
Completed MTO course with highest GPA in group
Certified for 53 / flat deck / b-train/ bus and coach
Air Brake endorsement
Affiliations:
Recipient of Henk Hymans Scholarship Award
Westin Service Legend Award 2000
Ottawa Stars of the City Award received: Mar 00/ May 01/ Oct 01/ Oct 02/ Apr 03
Skills:
Eight years of managerial experience
In depth knowledge of logistic controls and implementation
Well trained in Customer Service and Transportation industries
Experience with high employee turnover and payroll controls
Accounting, Logistics and Materials management experience
Trained to find and retain new clientele
Word, Excel, PowerPoint, Outlook, Metaframe,Eclipse Fidelio 6.12, Megasys, Res4, Inn Control, On-Command,
Lodgenet,Timelox, Tesa, Saflok, Intellis, SAP, Adaco
Qualicon communication Satellites, Dispatch resolution, CMS < Closed mod
Additional Information:
Ethics in the Workplace 2006
Certified Forklift operator license - updated 2006
Certified TDG Hazardous Materials Transportation - updated 2006
Rhythms of Hospitality sessions I, II, III (customer engagement)
Going the extra mile for your consumer: Hospitality sector
Smart Serve Alcohol Service Training
Diamond cut paint restoration workshops Hershey, PA 2005
Detail King Certification seminars and training Pittsburg, PA 2005
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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