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Sales Representative Resume
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| Desired Industry: Human Resources |
SpiderID: 11790 |
| Desired Job Location: Columbus, Ohio |
Date Posted: 3/15/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: 03/14/2007 |
| Desired Wage: 35000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective:
Motivated and committed professional combining solid sales and
customer service experience with valuable communication studies and
technical knowledge. Proven success in working with difficult and
diverse customers to assess needs, recommend solutions, and resolve
problems. Reliable and consistent performer, recognized for going
above and beyond to get the job done. Keen ability to learn and
apply new concepts quickly and assume leadership roles. Took
initiative to acquire MCP, A+, and Network+ certifications. Willing
to relocate.
Experience:
BEST BUY ... Columbus, Ohio November 2006 - Present
Leading retailer of electronics and media with stores across the US,
Canada, and China.
Sales Associate
Generate sales of wireless and home phones, Mp3 players (ipods,
Samsung, Sansa, Microsoft Zune), and related accessories such as
protective cases, memory chips, and portal docking stations.
Effectively evaluate customers' needs and recommend appropriate
products, manage the activation and/or upgrade process, and
thoroughly explain product service plans (PSPs). Work with reps from
Cingular, Sprint, Verizon, and Virgin, to build long-term customer
base and enhance sales of pay-as-you-go cell phones. Maintain store
appearance and address security or theft concerns.
* Commended by management for bringing enthusiasm, energy, and
eagerness to each customer interaction, calmly and respectfully
handling difficult customers, and achieving established quota.
* Quickly acquired knowledge on the new Windows Vista operating
system and Media Player 11, easing the customer's experience in
upgrading their current systems.
* Facilitated sales by ensuring all store shelves were rapidly
replenished and fully stocked.
* Went above and beyond to track down customers leaving credit
cards or products behind after the sale.
* Volunteered to assist other departments when they were short-
staffed or missing a sales associate.
SUTHERLAND LUMBER ... Columbus, Ohio 2002 - 2003
Chain of stores selling a wide array of construction materials,
tools, and home appliances.
Sales Associate
Core resource in the outdoor department, assisting customers in
sales of lumber materials, cabinets, patio doors, front doors, lawn
mowers, cement bags, roofing materials, hot water tanks, and much
more.
* Assigned to outdoor area, describing products and features at
great length to customers in the blistering heat.
* Willingly stayed past quitting time to help customers in making
the right purchase.
* Successfully assisted customers in finding products inside the
store, despite being stationed outdoors and not being familiar with
the layout or aisles.
* Complimented by customers for providing knowledgeable, thorough,
and courteous service.
* Dependable work performance and consistent high level of customer
support resulted in being asked by management to come back the
following summer and during the holiday season.
Previously served as a Stock Room Associate at Pottery Barn
(2001 - 2002); and as an Operations Associate at Buckeye Café
(2000 - 2001).
Education:
Ohio Dominican University ... Columbus, Ohio
Bachelor of Arts: Communication Studies, December 2005 (GPA 3.0)
Skills:
* Windows XP/2000/NT/98
* MS Office 2003/2000/98
* FrontPage
* PowerPoint
* Ad-aware
* Spysweeper
* Norton
* McAfee
* TCP/IP
* LAN
* WAN,
* Network Configuration
* Ethernet
* Routers
* Video Cards
* Hard DrivesBEST BUY ... Columbus, Ohio November 2006 - Present
Leading retailer of electronics and media with stores across the US,
Canada, and China.
Sales Associate
Generate sales of wireless and home phones, Mp3 players (ipods,
Samsung, Sansa, Microsoft Zune), and related accessories such as
protective cases, memory chips, and portal docking stations.
Effectively evaluate customers' needs and recommend appropriate
products, manage the activation and/or upgrade process, and
thoroughly explain product service plans (PSPs). Work with reps from
Cingular, Sprint, Verizon, and Virgin, to build long-term customer
base and enhance sales of pay-as-you-go cell phones. Maintain store
appearance and address security or theft concerns.
* Commended by management for bringing enthusiasm, energy, and
eagerness to each customer interaction, calmly and respectfully
handling difficult customers, and achieving established quota.
* Quickly acquired knowledge on the new Windows Vista operating
system and Media Player 11, easing the customer's experience in
upgrading their current systems.
* Facilitated sales by ensuring all store shelves were rapidly
replenished and fully stocked.
* Went above and beyond to track down customers leaving credit
cards or products behind after the sale.
* Volunteered to assist other departments when they were short-
staffed or missing a sales associate.
SUTHERLAND LUMBER ... Columbus, Ohio 2002 - 2003
Chain of stores selling a wide array of construction materials,
tools, and home appliances.
Sales Associate
Core resource in the outdoor department, assisting customers in
sales of lumber materials, cabinets, patio doors, front doors, lawn
mowers, cement bags, roofing materials, hot water tanks, and much
more.
* Assigned to outdoor area, describing products and features at
great length to customers in the blistering heat.
* Willingly stayed past quitting time to help customers in making
the right purchase.
* Successfully assisted customers in finding products inside the
store, despite being stationed outdoors and not being familiar with
the layout or aisles.
* Windows XP/2000/NT/98
* MS Office 2003/2000/98
* FrontPage
* PowerPoint
* Ad-aware
* Spysweeper
* Norton
* McAfee
* TCP/IP
* LAN
* WAN,
* Network Configuration
* Ethernet
* Routers
* Video Cards
* Hard Drives
Additional Information:
* MCP - Microsoft Certified Professional, 2006
* Network+ Certified, 2005
* A+ Certified, 2005
Candidate Contact Information:
| Name: Casey Salt |
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| Street: |
Phone: 614-439-9083 |
| City: Columbus |
Fax: - |
| State: Ohio |
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| Zip: 43206 |
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| Web Site: |
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