System Administrator Resume

Desired Industry: Information Technology	SpiderID: 11751
Desired Job Location: Seattle, Washington	Date Posted: 3/14/2007
Type of Position: Full-Time Permanent	Availability Date: April 2, 2007
Desired Wage: 65,000
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: High School/Equivalent	Willing to Relocate: No

Objective:
Full-time employment in Site Support/Systems Administration in the Seattle area.

Experience:
EXCELL DATA CORPORATION (MICROSOFT) REDMOND, WA (2006 – CURRENT)
CS LAB ENGINEER

- Responsible for management and configuration of hundreds of machines in a server and lab environment.
- Hardware support for Raid environment from 0 – 10, 32-bit and 64-bit Intel and AMD server and desktop class machines.
- Storage, test automation, network configuration of all server and client machines.
- All troubleshooting and maintenance as well as server monitoring 24/7.
- Support environment using in-house software management system WTT.
- Worked closely with Microsoft developers and testers to maintain test environment and to increase productivity.

THE MCGRAW-HILL COMPANIES – BOTHELL, WA(2002 – 2006)
SITE SUPPORT/SYSTEMS ADMINISTRATOR

- Responsible for support and infrastructure management for the Pacific Northwest Region, which included 7 sites and 200+ users in a Windows, Macintosh, and Linux environment.
- Member of an on-call team providing 24/7 server support nationwide.
- Responsible for server, file and print, backup, and network related administration, installation, and configuration.
- Participated in a Windows NT to Active Directory migration across an International division wide area network. Replaced numerous Windows NT domains across multiple business units and dozens of facilities in diverse environments.
- Worked closely with Macintosh-based Product Development publishing department to establish and support productivity and equipment reliability, including troubleshooting, installation, analysis and projection, daily user support, and storage expansion.
- Part of a team that devised, published, and implemented new division-wide standards and policies, such as backup administration, security, and account policies via Group Policy.
- Maintained company standards for workstation software and hardware, and provided second-level support.
- Evaluated new products and technologies to assess their benefit to the company.

VOLT (THE MCGRAW-HILL COMPANIES) – BOTHELL WA (2001 – 2002)
DESKTOP SUPPORT

- Provided second-level desktop support and infrastructure management for 120+ users and remote support for 70+ national sales reps.
- Responsible for all backup configuration, support, and maintenance.
- Assisted with mobile user configuration, support, and management for Wright Group.
- Participated in segment-level projects and tasks with other MHE technology personnel.

GIFTCERTIFICATES.COM – SEATTLE WA (2000 – 2001)
HELP DESK ENGINEER

- Provided onsite and network support.
- Phone switch and voice mail configuration, maintenance and troubleshooting.
- Production hardware and software installation, maintenance and troubleshooting.
- Researched and implemented free help desk ticket tracking software.

FLIGHT SAFETY BOEING – RENTON WA (2000 – 2000)
COMPUTER TECHNICIAN (MARCH-2000 - SEPTEMBER-2000)

- Provided onsite desktop support for both PC and Macintosh computers
- Responsible for creating, managing, and deploying images of all desktop platforms.
- Evaluated, tested and deployed new hardware for all departments.
- Provided classroom first responder support for flight training classrooms and equipment.

UPTIME TECHNOLOGY – SEATTLE WA (1998 – 2000)
SENIOR PRODUCTION TECHNICIAN

- Managed and maintained quality assurance operations in the Production Department.
- Supervised and delegated tasks within Production Department.
- Responsible for all training of new employees and maintaining inventory.
- Was liaison with all major clients, including Microsoft and Real Networks, and would work with each client to insure specific hardware and software standards.
- Custom built hundreds of PC’s and servers.

HAROLD’S LAMPS AND SHADES – SEATTLE WA (1994 – 1998)
SALES/LIGHTING CONSULTANT

- Customer Service and sales related to lighting and custom orders.
- Managed stock and inventory of all lighting products.
- Trained new personnel on all aspects of lighting and sales.

Education:
Olympic College, WA (1991-1992)
North Kitsap High School, WA (1984-1988)

Affiliations:
NA

Skills:
Operating System:
Server: Windows Server 4.0, 2000, 2003, Longhorn, Vista Ultimate
Client: Windows NT 4.0; Windows 2000, XP, XPsp2, Vista; Mac OS 7.1-9.04, X

Applications & Systems:
Desktop/User Mgmt: Active Directory, Microsoft Group Policy, Hyena, WTT
Security: SMS 2.0, Symantec Antivirus Corporate Edition 7–9
Tools and Utilities: DameWare, Remote Desktop, ArcServe Backup, Backup Exec, Remedy, Goodlink, Citrix

Other Experience: Application deployment and configuration, Compaq/HP and Dell servers, PC/Mac Hardware, LAN Cabling and Hardware, Network and PC security, VPN connectivity, Tape Backup Systems, Tape libraries, Microsoft Exchange Server 5.5, Blackberry, Treos

Additional Information:
NA

Reference:
Available upon request.

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