Director - Healthcare Resume

Desired Industry: Healthcare	SpiderID: 11684
Desired Job Location: Farmington Hills, Michigan	Date Posted: 3/10/2007
Type of Position: Full-Time Permanent	Availability Date:
Desired Wage:
	U.S. Work Authorization:
Job Level: Management (Manager, Director)	Willing to Travel:
Highest Degree Attained: MBA	Willing to Relocate:

Objective:
ADMINISTRATION / OPERATIONS

Supply Chain Management / Quality Control / Vendor Relations / Contract Review / Value Analysis / Regulatory Compliance / JCAHO / Inventory Management / Team Leadership / Training / Program Planning & Management / Scheduling (personnel, equipment) / Crisis Management / Insurance / Consultant

A unique combination of administrative / operations experience and clinical expertise. Progressed from Clinical Perfusionist to become Interim Chief of a 10-person department of a major metropolitan hospital. Thorough understanding of hospital / healthcare decision-making processes, policies and procedures. Proven ability to cost effectively manage health care administrative support functions while maximizing quality of care. Ambition to achieve career passion in health care operations by willingness to continue personal and professional growth and education in every aspect available.

Experience:
Supply Chain Management / Quality Control / Vendor Relations / Contract Review / Value Analysis / Regulatory Compliance / JCAHO / Inventory Management / Team Leadership / Training / Program Planning & Management / Scheduling (personnel, equipment) / Crisis Management / Insurance / Consultant
� Communicated research data on value analysis to professional focus groups
� Installed a system that ensured adequate surgical supply inventories, minimizing shortage-caused crises
� Implemented techniques to maximize patient outcomes, improve cost outcomes, and decrease errors
� Position employees to ensure critical staffing of the Detroit Medical Center
� Conduct training for hospital staff including the cardiac cath lab, surgical and nursing staff
� Drove compliance with JCAHO requirements, avoiding costly fines
� Recent career advancement/transition as business owner
� Recruited as business consultant/director for exceptional growing medical company

Education:
MBA, University of Phoenix, 2005. BS, Duquesne University, 1999.

Affiliations:

Memberships/Certifications: American College of Healthcare Executives, American Society of Extracorporeal Technology, Michigan Perfusion Society (and Membership Committee), Certified Clinical Perfusionist, Licensed Health and Life Insurance Agent (Michigan).

Skills:
Key Characteristics: A sense of direction and purpose with clear goals in mind. Ability to get things done quickly. Tactician / strategic thinker. In-depth technical knowledge. Analyze situations rapidly. Exceptional people skills. High achiever. Win cooperation at all levels. Decisive. Exceptional team player. Troubleshooter / problem solver. Innovator. Resourceful. Natural leader.

Additional Information:

Discuss research data based on value analysis to focus groups. Review data and benefits of capital and laboratory service material with top hospital staff for value analysis. Use this value analysis to exceed industry standards in regards to implementing strategies and processes.

Installed a system that insured adequate surgical supply inventories, minimizing shortage-caused crises. Discovered that critical surgical supply inventories were low and not sufficient to support the surgery schedules of the center�s four hospitals. In crisis mode, worked with procurement personnel detailing requirements. Obtained needed supplies, insuring timely scheduling of all surgical procedures.

Utilized both business and clinical expertise as the liaison between administration, physicians, staff, and vendors to maximize patient care, control costs, and decrease error. Value analysis performed on capital and laboratory equipment (heart-lung machines, blood gas analyzers). Compared and contrasted the manner in which patient needs would be best met all while reducing supply costs. Purchase supplies based upon outright purchases, disposable purchases, maximizing value and cost during contract negotiation.

Conducted training for staff in the cardiac catheterization laboratory, surgical and nursing staff, on the use of technological life-saving devices used in their departments. Gave lectures and held Q&A sessions. Built a flexible staff that was well prepared and educated on the devices. Acting educational liaison between the hospital staff and medical company representatives.

Drove compliance with JCAHO requirements, avoiding costly fines. Saved Detroit Medical Center from fines and kept department in compliance with JCAHO requirements. Many surgical products are disposable and carry expiration dates. The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) would fine an organization if expired items were found stored or if used in surgery. Regularly conducted inventory reviews to insure that disposables had not expired. Avoided potential fines and ethical concerns.

Business Owner/Insurance. Recognizing the significance of ongoing education and my pursuit to achieve my passion for my career goals, earned my Michigan licensure for health and life insurance. Knowledge and experience in healthcare in all spectrums, including the insurance aspect, is creating a fuller knowledge base in healthcare. The desire and ambition to, on my own, be prepared and self-educated, adding value to the organization of my employment.

Consultant and Director. Recruited to assist Sleep Clinic owner in building and organizing his expanding business. In the process of converting daily operations of the business from �paper� to �computer�, which will drastically facilitate efficiency.

CAREER SUMMARY

Life Support Specialist, American Healthcare Services, LLC, March 3, 2007�Current. Called on in an extremely rare and immediate need as a Perfusionist for Extracorporeal Life Support.
� Saved hospital in a time of crisis by filling in for a staffing shortage
� The first ever Perfusionist staffed by American Healthcare Services, ensuring this staffing company a great reputation for last moment, emergent staffing needs
� Recognized the necessity for assistance of the hospital staff Perfusionists and of the patient on life support, responding within a time frame of less than 12 hour notice

Consultant and Director, Institute of Sleep and Wellness, February 9, 2007�March 2, 2007. Responsible for two sleep clinic offices currently, a third to open in March, with additional office expansion propositions in the near future. Manage growing staff of sleep technicians, patient screeners, and constantly expanding number physician offices that refer patients to the sleep clinic.

� Consult with owner of the sleep clinic business to determine how to make the business more efficient and cost effective
� Communicate continuously with the many staff members to resolve issues that may arise so that the business will prosper, employees will feel valued, referring physicians will be satisfied, and patients will be best served
� Evaluate processes that may be improved; including scheduling, communicating across offices, and converting to a computerized system
� Implementing a �bundle� of techniques to improve reliability, quality, and safety for the sleep clinic business
o Reducing the complexity that is currently utilized in processes
o Involving the staff to improve processes
o Sharing ideas amongst employees
o Constant communication with the staff

Licensed Insurance Agent, United Group Association, November 2006 � Current. Serve as a liaison between insurance companies and those in need of insurance. Manage and build business to expand client base. Educate clients and listen to their concerns and necessities.

� Licensed in the state of Michigan as a life and health insurance agent
� Exponential understanding and additional knowledge of insurance systems
� Aspect of health care that fulfills the circle of knowledge in health care systems and operations

Interim Chief - Clinical Perfusionist, Detroit Medical Center, 2000 to 2007. Manage a staff of 10 professional and support personnel. Responsible for $1.8 million budget. Member of trauma / surgery team. Manage JCAHO compliance. Train new employees, maintain staff schedules, and manage STS database data collection. Also operate heart-lung machine for patients undergoing cardiac surgery.

� Work with internal and external resources to pinpoint opportunities for cost reductions related to supplies pricing, utilization and protocols
� Network with other institutions and external resources to gather information regarding supplies used, various clinical protocols and practices
� Research markets and suppliers to gather information regarding supplier operations, financial performance, profit margins, strategies and investments in research and development to help clinicians and physicians of cost scenarios and identify opportunities
� Establish goals and savings targets for clinical supplies and specifically physician preference items
� Develop strategy and coordinate contract implementation activity
� Identify non-compliant users, meet and identify clinical concerns and issues, and recommend plan of correction
� Assist in setting goals for strategic sourcing
� Knowledgeable and understanding of health and technology trends that impact hospitals; specifically in the capital and laboratory arena
� Well versed and effective communicator with physicians, clinicians, administrators, and vendors
� Responsible for employee payroll, proper staffing for the Detroit Medical Center to insure critical coverage for surgical procedures
� Proficient in PowerPoint, Word, and Excel
� Team builder and team player

Staff Clinical Perfusionist, Tri-State Perfusion Services, 1999 to 2000.

� Staff member of an open heart perfusion surgical team
� Provide on-call coverage for emergency surgeries
� Supply chain management for surgical products
� Identify and establish savings goals for department to control costs
� Experience with technology and life saving devices to maximize patient outcome

References Available Upon Request

Reference:
Brian Paules
Past Manager
313-570-3170

Christopher Douglas
Past Coworker
248-561-3947

Clarita Boyer
Past Coworker
248-816-8485

Honey Longo
Personal Reference
248-890-1373

Rich Gold
Professional Acquaintance
313-578-2694

Mike Fried
Past Coworker
313-609-4115

Renee Orr
Staffing Agency Manager
248-588-9700

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