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| Desired Industry: Customer Service/Technical Support |
SpiderID: 11630 |
| Desired Job Location: fayetteville, North Carolina |
Date Posted: 3/7/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: Undecided |
Objective:
To gain of a position, where I can contribute my education, experience, and skills to grow within the company.
Experience:
Customer Relations Specialist; Cingular Wireless
July 2005 to January 2007 Fayetteville, NC
Handled inbound calls of customer inquiring of their wireless service.
Maintained accuracy of customer’s accounts.
Specialize in crisis situations in calm and professional manners.
Customer Service Representative; Telesight
May 2003 to January 2004 Chicago, IL
Made outbound calls to complete customer satisfaction surveys for several of retail companies who provided service to the general public.
Data entry, typing, and verbal commutation.
Service Clerk; Walgreen’s
May 2001 to July 2002 Chicago, IL
Conducted accurate cash, check, and credit transactions.
Computed figures with speed and accuracy.
General upkeep of store and stocking shelves.
Education:
Richard J. Daley College Chicago, IL
August 2003
Associate’s Degree in Computer Science
While attending Richard J. Daley College I was obtaining an associates degree in computer science.
Olive Harvey Middle College Chicago, IL
August 2002 to June 2002
High School Diploma
Skills:
Motivated, efficient, accurate, and detail oriented. Over three years experience as a customer service representative. A high energy, enthusiastic, and dependable individual who excels in challenging and competitive environments. Strong organizational and interpersonal skills. Very knowledge of word, wordperfect, excel, databases, internet applications, and windows 95/xp.
Candidate Contact Information:
| Name: latisha daniels |
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| Street: - |
Phone: (910) 257-4762 |
| City: fayetteville |
Fax: - |
| State: North Carolina |
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| Zip: - |
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| Web Site: |
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