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Director responsible f or personnel development and operations excellence Resume
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| Desired Industry: Management |
SpiderID: 11573 |
| Desired Job Location: Santa Monica, California |
Date Posted: 3/4/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: April 1, 2007 |
| Desired Wage: $80,000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Objective:
Suprvising several levels and types of managers in order to increase the efficiency and profits of a company that appreciates hard work, dedication and a true passion for details. Participate in the building of company policy to benefit staff and clients alike.
Experience:
SEPHORA Santa Monica 2004-present
Specialist
• Increased sales from $6.8 to $9.6 million, up 40% over two years and brought shop profit to 32%. Increase of 1.5% ADS up 8.5% and UPT. Transactions up 11%.
• Personally responsible for 42% of business, or $4M and 10-15 employees and managers
• Assist in training new staff and new store openings
• Manage hiring, discipline, termination and schedules for staff of 40+
LUCY ACTIVEWEAR Manhattan Beach 2003-2004
Store Manager
• Increased net sales 15% within first three months and led store to its most successful, $1M+ year
• Raised store contribution 6% by increasing conversion, ADT and UPT.
• Recruited, hired and trained entire new staff and was able to promote 10% of associates with team-building and management skills.
BODIES IN MOTION Sherman Oaks 1999-2002
Director of Club Services 9/00-10/02
• Supervised seven senior managers responsible for 250+ employees and over $200K/month in payroll
• Negotiated contracts with outside vendors including maintenance, janitorial and valet companies and equipment suppliers decreasing expenditures 35% over three years.
• Increased sales revenues 10% per year with gross margins up 20% by changing retail product mix through purchasing, merchandising and promotions.
• Directed multi-media marketing and expenditures of $600,000 per year. Campaigns included billboards, direct mail, TV and in-house promotions. Increased club traffic 14% per year.
• Designed and implemented computer-based customer contract information system. Improved efficiency for tracking 15K membership agreements, resulting in a 30% overhead reduction.
• Set company policy by writing and incorporating the first Employee Manual.
• Coordinated schedules and staffing for 600 group exercise classes per month at five locations. Reduced cancelled classes 7% monthly.
• Primary negotiator for employee contracts and salary reviews.
Regional Operations Manager 10/99-9/00
• Produced $600,000 in yearly retail sales, an increase of 40%.
• Developed and implemented standardized company policy for customer service, operations, invoice administration, membership agreement processing, purchase order placement.
• Created and operationalized a computer-based sales management system which monitored sales staff production. Sales per employee up 7%.
Assistant Manager 5/99-10/99
• Excelled in retail sales and increased revenue by 60% .
• Managed operations department by setting budgets and establishing schedules.
• Decreased member attrition 10% by formalizing customer service.
Education:
University of North Carolina at Chapel Hill, Bachelor of Arts 1999 (French and Communications)
Sorbonne, Paris
Skills:
Fluent in French
Elementary Italian
Proficient Microsoft Skills (Excel, Word)
Reference:
Available Upon Request
Candidate Contact Information:
| Name: Jennifer Brent |
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| Street: - |
Phone: - |
| City: Santa Monica |
Fax: - |
| State: California |
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| Zip: - |
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| Web Site: |
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