Customer Service Representative Resume

Desired Industry: Customer Service/Technical Support	SpiderID: 11570
Desired Job Location: Saint Louis, Missouri	Date Posted: 3/4/2007
Type of Position: Full-Time Permanent	Availability Date: 03/19/07
Desired Wage: 20000
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: High School/Equivalent	Willing to Relocate: No

Objective:
Work for Maritz as a Customer Service Representative

Experience:
Experience:

Realtor
Customer Service
Attention to Detail
Journeyman Pre-press for Commercial Printing

Work History:

4/05 - Present
Realtor – Customer Service - Attention to Detail
Prudential Select Properties – South County office – St. Louis, MO
Sales Associate - Residential Real Estate
- create advertising campaign using: Word, Publisher, Power Point, Excel and Real Estate Specific programs
- provide client contact information with: Mortgage Lenders, Home Inspectors, Repairmen & Title Companies
- create and maintain personal Real Estate Webspace: http://www.McGeeTeam.com/
- train new agents in forms, computers and copiers
- phone time (Receptionist) duties include: greet & assist walk-in customers, answer phones, provide requested information, set appointments, connect caller to agent, make copies, distribute faxes, file

8/03 - 4/05
Realtor – Customer Service - Attention to Detail
James Andrew GMAC Real Estate – Kirkwood office – St. Louis, MO
See above for further details

6/01 - 8/03
Realtor - Customer Service - Attention to Detail
Coldwell Banker Gundaker Real Estate – Crestwood Office – St. Louis, MO
See above for further details

9/99 - 6/01
Pre-press for Commercial Printing – Customer Service - Attention to Detail
Jerome Group/Warson Graphics – Maryland Heights – St. Louis, MO
2nd shift Supervisor, run CTP machine, run camera for customer provided hard copy,
layout & repair film for pre-press, Quality Control for Computer, Pre-press, Pressroom & Bindery departments,
burn plates, make Dylux and Fuji proofs for customer approval, file film and job project tickets, make copies, answer phones

11/97 - 6/01
Realtor – Customer Service - Attention to Detail
Gundaker Realtors – Crestwood office – St. Louis, MO

8/74 - 9/97
Pre-press for Commercial Printing
Various printing companies in St Louis, MO, Hollywood, MD & Caledonia, NY

Education:
Education:

01/06 - Continuing Education Course - Prudential Select Properties Training Center - St Louis, MO
06/05 - PSPi Certification - Prudential Select Properties Training Center - St Louis, MO
06/05 - eCertified Designation - Prudential Select Properties Training Center - St Louis, MO
09/04 - Quality Service Certification - James Andrew GMAC Training Center - St. Louis, MO
07/04 - Relocation Certification - James Andrew GMAC Training Center - St. Louis, MO
01/04 - Continuing Education Course - St Louis Board of Realtors - St Louis, MO
11/03 - Premier Service Certification - James Andrew GMAC Training Center - Kirkwood, MO
08/03 - National ABR Designation - St Louis Board of Realtors - St Louis, MO
03/03 - Flight to Excellence Course - Coldwell Banker Gundaker Training Center- St. Louis, MO
01/02 - Continuing Education Course - Gundaker School of Real Estate - St Louis, MO
08/97 - Pre-license Course - Gundaker School of Real Estate - St. Louis, MO
11/95 - Computer Printing Classes - Graphic Arts Institute - St. Louis, MO
05/89 - Maryland Apprenticeship and Training Council – Hollywood, MD
06/75 - Lithographic Film Assembly Certification – Caledonia, NY
06/72 - High School Diploma – Byron-Bergen Central School – Bergen, NY

Affiliations:
National Association of Realtors;
Missouri Association of Realtors;
St Louis Association of Realtors;
National GCIU - Local 505

Skills:
- create advertising campaign using: Word, Publishermaintain personal Real Estate Webspace: http://www.McGeeTeam.com/
- train new agents in forms, computers and copiers
- phone time (Receptionist) duties include: greet & assist walk-in customers, answer phones, provide requested information, set appointments, connect caller to agent, make copies, distribute faxes, file

Reference:
04/05 - Anita Parks - Administrative Assistant - Prudential Select Properties - (314) 882-5773
04/05 - Terry Alexander - Receptionist - Prudential Select Properties - (314) 610-6696
09/98 - Kaye Roberts - Realtor® - ReMax Gold - (314) 409-4113
09/99 - Jim Garrison - Press Operator - Warson Graphics - (314) 914-0020

Candidate Contact Information:

Name: Barbara McGee
Street:	Phone: 314 963-7905
City: Saint Louis	Fax: -
State: Missouri
Zip: 63126-1332
Web Site: