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| Desired Industry: Computer Hardware |
SpiderID: 11568 |
| Desired Job Location: Santa Barbara, California |
Date Posted: 3/4/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: March 2007 |
| Desired Wage: $45,000/yr |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Masters |
Willing to Relocate: No |
Objective:
Computer Hardware and Software Technical Writer with strong graphics background.
Experience:
Overview
Experienced Technical Writer with strong graphics background.
Software start-up guides, hardware configuration guides and quick-start guides. Project Lead over ten writers on a cross platform Cisco hardware device.
Three years of environmental and government reporting, five years of automotive background and related writing.
Topics Covered
Router and server hardware and software, data concentrators, modems.
E-mail server software, RADIUS, phone transferring software, optical networks, time-stamping and security, board design software.
Programs and Systems
Macintosh and Windows, Frame Maker, Microsoft Word, Meeting Maker, Adobe PDF methods. Adobe Illustrator, PageMaker, Freehand, Photoshop, HTML, Documentum.
Photograph and music file copying, CD burning. Secure Dial-up remote reporting procedures.
Work History
2006 - Office Manager. Bartlett Tree Experts.
Bookkeeping: accounts payable, accounts receivable. Job orders, job confirmations, job billing, billing record keeping and billing follow-up for timely, late or problematic billings. Account research related to billing problems or questions.
I did many special job and billing related research projects as well as weekly timesheets for six people, accounting related to accounts payable and orders receivable using Oracle. Equipment and materials ordering, expensing.
Technical report and job proposal typing, editing and layout. Correspondence.
Phones. File organization, interfacing with customers and other branches and main office. Customer calling.
I did all the paperwork for a crew of 3-4 and handled my boss's paperwork, messages. I did appointments, plant consultation scheduling, job and consultation calendaring, computer hardware and software repair, errands, office cleaning, promotional mailings, incoming and outgoing mail, fax, postage meter maintenance, UPS, e-mail, company website,
It was a huge paperwork and customer service job and I got customer commendations for my efficiency and pleasant phone manner.
6/2005 9/2005 Global Power Supply, Goleta, CA
Cold calls for marketing department. Data entry using Excel. Compilation of
client mailing lists. Mailing.
19962005 Technical WriterAutomotive, Semiconductor and Telecommunications Santa Barbara, San Jose, CA
Researched engineering specs., organized, wrote, illustrated, edited and finalized complete hardware configuration manuals, software set-up guides.
Print and Online documentation preparation from scratch.
Manual format design and graphic layout. Updating and Editing.
Document storage.
Attended design and packaging meetings.
Led manual review meetings.
Interviewed design engineers and technicians for troubleshooting and editing.
Interfaced with Technical Illustrating to design, plan and execute technical illustrations.
Produced Technical Illustrations as needed.
Project planning and scheduling.
Wrote both Command line- and GUI interface-based documentation.
Web design using HTML code exclusively.
Meeting Deadlines.
Remote reporting position between Cisco Santa Barbara and Cisco San Jose that was successful for 14 months. Interfacing between local people and San Jose management. Travel back and forth.
1990 1996 Katharine Foster Illustration. Santa Barbara, CA
Multifaceted fine arts illustrator, painter and computerized technical illustrator. Portofolios available.
Illustration
Layout
Color maps
Black & White line art including detailed site maps
Cover design and art
Logos and emblems
Advertising
Flow charts
Document Layout
Color brochures
Business cards and letterhead
Adobe Illustrator, PageMaker, FrameMaker, Photoshop, Freehand, MS Word.
1987 1990 South Coast Community Newspapers and Santa Barbara County News Service
Arts and Government Reporter.
1987 Sequoia Communications Editorial Assistant, Santa Barbara, CA
1987 ABC Clio Abstract Writer, Santa Barbara, CA
1987 Xiwen Xiang Tutor, Santa Barbara, CA
Santa Barbara, CA
Successfully prepared UCSB French Master's Degree candidate for weeklong Master's written and oral exams. Covered entire UCSB Master's Degree French Literature program in review.
1986- 1987 University of California at Santa Barbara, French Grammar Teaching Assistant, Santa Barbara, CA
Designed and taught course material and daily lessons in beginning and intermediate French Grammar. Creative teaching methods and improvement, exam and final writing, correcting, tabulating. Counseling students.
Education:
Education
UCSB, BA, MA French Literature, 1985, 1987 (Languages: French, Spanish, German, Latin, Greek, Arabic, Farsi and Hebrew).
Six months abroad in the University of California Education Abroad Program in Paris, Poitiers and Bordeaux, France, 1983-1984.
1yr. Teaching Assistantship UCSB French Literature, 1987.
Art, photography and journalism classes, Santa Barbara City College, 1987-1993
Landscape Painting
Figure Drawing
Figure Painting
Acrylic Painting
Pastel Landscape Seminar
Portrait Drawing
Beginning through Advanced Networking Technology and Advanced Router, Server and Switch Classes at Cisco and ACC (now Ericsson). TCP-IP addressing. Seven Layer Model. Packetized data transfer methods, theories and architectures over copper as well as analogous for Optical, Hybrid networks. E-mail server data storage and transfer methods, applications and architecture, Time-stamping and security server methods, applications and architecture in-office courses.
Courses in the basics and origins of computers, basic electronics, history and basics of computers, digital/analog signal theory.
37 years piano, 9 years violin.
Honors
Graduated 1985 Summa Cum Laude, Phi Beta Kappa.
Multiple Dean's Honor List member.
Full UC Regents Scholarship, Fellowship and Teaching Assistantship. 1981, 1985.
Can provide clips, copies of work, links to published docs, and local and San Jose professional references.
Hobbies
Reading about martial arts, playing violin, piano, writing, cycling, rollerblading, cats and other animals, learning foreign languages, numbers.
Personal
Born in Madrid, Spain, 1963. Have one 12-yr. old child.
Candidate Contact Information:
| Name: Katharine Foster |
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| Street: |
Phone: (805) 636-1090 |
| City: Santa Barbara |
Fax: - |
| State: California |
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| Zip: 93105 |
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| Web Site: |
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