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Claims Representative Resume
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| Desired Industry: Customer Service/Technical Support |
SpiderID: 11453 |
| Desired Job Location: Richmond, Virginia |
Date Posted: 2/27/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: 02/28/2007 |
| Desired Wage: 35000.00 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Undecided |
Objective:
To obtain a career in human services or related area that will develop the skills and abilities acquired through work experience and coursework in the psychology field.
Experience:
09/2006-9/2004
Social Insurance Specialist,
The Social Security Administration
Assisting members of the general public in filing applications for Social Security Disability, Retirement, Survivors, Medicare, and Supplemental Security Income claims; Adjudicating claims as technical denials or approvals; Processing and clearing claims that are returned from the state agency; Handling overpayments and appeals, Assisting the public in inquiries regarding their own record, in addition to providing benefit verifications for themselves and others and ensuring the privacy of individuals and their personal information.
2004-1999 Seasonal Manager,
Li’l Dino Deli and Grill
Customer service, bookkeeping, employee training, supervising, scheduling, inventory and product ordering.
2001-2003 Seasonal Manager, Soundhole Music
Customer service, cashier, banking, inventory, scheduling and marketing.
1998 Cashier/Receptionist, Mooers Volvo
Data entry, customer service, cashier, and operation of a multi-line phone system.
Education:
Virginia Commonwealth University Richmond, VA
Bachelor of Science in Psychology, May 2004
Magna Cum Laude Graduate, 3.6 GPA
Relevant Coursework:
Interpersonal Relations
Health Psychology
Social Psychology
Therapeutic Counseling
Personality
Stress Management
Sensations and Perceptions
Abnormal Psychology
Statistics
Experimental Design
Intermediate Spanish
Gerontology
Business Writing
Affiliations:
VCU Dean’s List 2004-2001
National Dean’s List 2003-2001
Skills:
Technical Skills:
Microsoft Word Windows
Internet SPSS for Windows
Microsoft Excel Type 65 WPM
Microsoft Outlook Data Entry
Additional Information:
Commendable Act or Service Award 2006-The Social Security Administration
On The Spot Award 2005-2006-The Social Security Administration-for working as a team in interviewing the public and providing excellent customer service
Reference:
Zabrina Inge, Assistant District Manager, The Social Security Administration
1834 West Cary St
Richmond, VA 23220
804-771-2218
Greg Stephan
Friend/Former Employer-Soundhole Music
104 West Leigh St
Richmond, VA 23220
804-908-2169
Tracy Ruff 804-262-7343
Friend/Former Employer-Li'l Dino Deli and Grill
9100 Prospect Ave
Richmond, VA
Allison Nunnally
personal reference
804-266-1479
Penick Ave
Richmond, VA 23294
Candidate Contact Information:
| Name: Alexandra Conlyn |
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| Street: - |
Phone: 804-562-4197 |
| City: - |
Fax: - |
| State: - |
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| Zip: - |
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