IT SECURITY, eHR EPIC/IDX/PACS/NEXTGEN/Muse/Stentor Clinical Application Support Resume
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| Desired Industry: Military |
SpiderID: 11401 |
| Desired Job Location: Sacramento, California |
Date Posted: 2/24/2007 |
| Type of Position: Contractor |
Availability Date: 06/23/2009 |
| Desired Wage: 74800 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 50-75% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective:
IT position that utilizes hands on experience as middle level IT security, helpdesk support, desktop support, field technician, PC technician or technical support or supervisory position having responsibility for all aspects of IT including design, analyst, audit, PMP, liaison and punching bag, full lifecycle of project, QOS, asset/inventory management and change/release, support and Tier I
Experience:
IT/OI&T Govt Contractor, 2005 - 2009
IT Security/Desktop Support/SME/IT MGR
Discount Nation 2001 - 2005
IT Manager/System Administrator, Senior
Education:
Sierra Technical Training Center, Lincoln, CA (CompTIA # C98DTT4347 / B97DTT2356)
Certifications completed: CompTIA A+, N+, CCNA (SSN#), MCP, Legato, Lucent Technologies G3
University of San Francisco, Santa Clara, CA
B.S., Information System Management and Business
Certifications Completed: Microsoft Certified Systems Engineer
Activities: NCAA Division I (2 years eligibility): Water Polo, Swimming, Diving, community service
Sierra College, Rocklin, CA
A.S, Computer Science
Certifications: PC Technician
Activities; NCAA Division II (2 years eligibility): Water Polo, Swimming, Diving, Karate 4 years + community service
Veterans Affairs, Washington DC / Employee Education System Online Training /VA Certified OIT Contractor
Middle Risk (NACI) Security Clearance (Exp 12/11 #) //VA Certified OIT Contractor
Certifications Completed: VA Information Security Awareness Team Lead FY 11, General Employee Privacy Awareness, Prevention of Sexual Harassment, VA Information Security Awareness FY09, FD-258/Electronic Fingerprint Memo, VHA Privacy Policy Web Training FY08, OF306 Police Security Process Introduction, VA's Security Investigations/ SIC process training, Information Security 201 for Research and Development Personnel
Coventry Health Care, Inc., Sacramento, CA
HIPAA Compliance & Regulatory, Carelink-Medicare Advantage Member Privacy Practices, UH-05 Unlawful Harassment for Managers Post, UR-06 Network Management, HR-03 Corporate Compliance and Ethics 2007/08, IT Change Policy, CD20 Managed vs UnManaged Care, HR Compliance 2008, Privacy & Security Policy Review 08, Security Objectives 2008, HR-01 Business Code of Conduct and Ethics 08, HB-01 Policies/Procedures, CS-09 IT Security
Kaiser Permanente, Sacramento (Jul 05-Oct 05) Modesto, CA (May 06-Jan 07) Walnut Creek Regional (April 07-Feb 08)
Certifications Completed: HIPAA Compliance and Regulatory, HIPAA Security, HIPAA Privacy, RPM tracking, Lotus Notes, MCS Orientation, KPIT general compliance training 05-08, Preventing Harassment/Workplace training 05-08, Dangers of Email Compliance, Patient Records Management Privacy and Confidentiality Compliance (NUID# G750112)
IBM/Leveno Corporation, San Francisco, CA (Tech ID# 54936839/ Candidate ID# PD0417242)
Certifications completed: RDC04 IBM Desktop Systems, RTC04 IBM Mobile Systems, TXW15-R5 ThinkVantage Wireless Technologies, RXW01-R4 Warranty basics Administrators, RXW02-R4 Warranty Basics Test Technicians, RDC05, RX014, Warranty Basics Technicians ZRXW02-R4, LANDesk® Management Suite ThinkVantage™ Technologies MXW117-R1, IBM Tivoli Administrator ZXW03-R5, InfoPrint 1100 Breakfix RDC43, ThinkServer Installation, Setup/Configuration TVE200-R1, Installing/Configuring Access Connections TXW215-R1, Lenovo 3000 N200 support (Japanese) PXW108A00JP-R1, Productivity Center Enterprise Customization/Management Web TXW210-R1
HP/PROMETIC TESTING CENTER, Sacramento, CA (Tech ID# D22428 / Tech ID# 260070668)
Certifications completed: HP896 - Servicing HP Desktop, Workstations, and Notebook
HP Student ID # 00011486873/Learner ID: UV00011486873, Prometric Testing HP US testing ID PR0400253
Dell Corporation, San Francisco, CA (Technician #14967/ID#407274) (WPA TechID# 79688)
Certifications completed: Dell Certified Systems Expert (DCSE TechID# 538390/541119/407274), DELL WARRENTY Parts Direct (WPA TechID# 79688), DMS 685 (NON_DSP) Client Softskills, DSP Customer Experience V.2.5 Certification 640, Managed Deployment Tech Lead Certification 702 (Technician #14967) (Tech ID#407274)
Onsite Computer, CBT-ONLINE web based
Courses: Project Management Fundamentals, MCP update, Dbase2, Electronics Core 1, 2, 3, security/intrusion, data migration, system performance/tuning concepts, CompTIA A+, Sec+ cram exam, Supervisory Management: Principles and Practice
Other Certifications: PC TECH Certification Sierra College Tech ID# 2193, iTech ID: T0100 4399, E-tech/Certified Expert ID 21775, RESCUECOM Certified bronze level consultant RCITE # 234A2193, NEC Posi Photo Fabrication certifications, ISO 9001
Affiliations:
USKO, AJF, WKSO, WKO, AAU, IEEE, SJJH, SJA, USKA, UJF, IFOJJ, USA-KIA, NKR (Sports Organizations)
Skills:
IT Supervisor having overall responsibility for technical infrastructure, ensuring that the quality of support and integrity to customers is maintained and improved. The job is a balance between technical support, man management and project management
Fifth year Hospital/Health Information Systems (Medicare, Hospital, HIPAA), three years law enforcement, eight years Government entities or in conjunction, three years retail experience
Responsible for full system life cycle methodology/B2B compliant utilization in developing quality solutions to meet customer needs under aggressive project deadlines and budget restraints within: retail, transportation, healthcare and (Medicare, HIPAA) and police/military
Additional Information:
Experienced and well versed on following security compliance and/or industry standards: PCI, PABP, ISO 27001:20005, HIPAA, BITS, 256bit, DOD 5200.28-STD, SSH, RSA, VeriSign Security (SSL Certificate), Intelligent Communications, define processes, procedures, Checkpoint FW-1, snort, tripwire, solarwinds, BSM, sendmail, dns, nfs/nis, AD Routing protocols and networking, Win2k/XP/Vista OS, SUN/Intel Hardware, Envision SIEM support, RSA SecureID, Websense, social engineering monitoring, practices necessary to ensure safe, practical and confidential user and business IT logic
Experience in core roll as supervisor/manger: staffing determination, customer resolution, liaison/punching bag, performance reviews/evaluation, project coordinator, department mentor, chief cook to bottle washer
Win2000 and Win2003 administration experience including updates to security policies, debugging and application corrective practices, patch enhancement to networks, data warehouse and applications. Break fix/warranty repair, intrusion/security enforcement and solving problems with hardware, user related, database (SQL/DB3/RDBMS), printer, SAN, data recovery, disaster recovery/contingent planning, data warehousing, network/OS discrepancies
Responsible to research systems, applications, and network devices for vulnerabilities and malicious code (threat content), attack techniques, and write detection signatures for the same in support of eTrust, McAfee, AVG, CheckPoint security products. Content is for multiple security products including but not limited to eTrust that have a continual content flow including anti-virus, vulnerability management, intrusion detection, policy compliance, and anti-spam
Strong support skills/Customer care resolution gained in Linux/UNIX/Microsoft/OpenSource OS environments supporting enterprise wide systems of more than 45000 users/1.2 million pieces of equipment geographically dispersed 26 states
Experience implementing LAN’s for small cap and large multi-platform enterprises including offices (SMB) and remote sites, servers, routers, switches, IEEE cabling standards, wireless (wifi), POS, Kiosk equipment, networking and desktop infrastructure, High volume call center support, IT Security strategies, UPS, Warranty Break fix
Experience with helpdesk ticketing systems, including Remedy, GWI, Heat, SalesForce, Bridgetalk, Clarify, Alturus
Variety of networking protocols, including TCP/IP, IPX/SPX, PTPP (VPN), PPP, VLAN, services, SSH and SSL, application dependencies and core enterprise methodologies, compliance and corporate standards
Current OS/NOS technologies standards: DNS, WINS, NFS, POP3/SMTP, LDAP, RAS, DHCP, COM+, DHCP, AD administration, build/image release engineering standards, WLAN, Wi-Fi, UPnP, (DoS) port mapping
Project Management (PMP2), projects designed to deliver organisation's strategies and add value supporting: site surveys, asset/inventory management, IT audits, change/release, project life cycle, Project startup/deployment planning, startup/go-live phase, Project tracking/reporting, Process Flow strategies and manage outsourcing teams in Government/HealthCare and Retail/Logistics arenas
End-of-Lease(EOL), performing discovery of EOL equipment, handling logistics of replacing hardware, preparing and building new devices, deploy applications and software, testing, deploying, providing post-deployment, include asset management, decommissioning old equipment, user support, updating, report and communicating status to all levels
Reference:
Available upon request.
Candidate Contact Information:
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