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Customer Account Representative Resume
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| Desired Industry: Customer Service/Technical Support |
SpiderID: 11398 |
| Desired Job Location: Atlanta, Georgia |
Date Posted: 2/24/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: immediate |
| Desired Wage: 40000.00 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: Undecided |
Objective:
I am interested in customer services or data entry position and my data enty is 13,000 with 40 wpm typing skills.
I have refined my skills working under general supervision, in a call center environment recieving and responding to customer phone calls, emails, and faxes pertaining to transcript exchange; performing necessary research to answer customer inquiries, resolving customer concerns; using software applications to document calls made and received relating to OPA calculation inquiries and/or discrepancies.
I have enhanced my skills further in customer service for various companies and consistently worked very hard to please demanding customers. Strong analytical, oral and written communications, customer service skills have help me throughout my career. I have consistently demonstrated to my employers an exceptional facility for meeting organizational objectives and demands. I have the ability to work cooperatively with individuals and to coordinate the efforts of groups in the interest of establishing and maintaining long and short range goals and objectives, to organize and interpret technical data; to assist and advise in administration of complex programs.
I thoroughly enjoy interacting with customers, both internal and external, in order to achieve maximum satisfaction for both the client and the company. As you will see from my resume, my experience in customer service, as well as my diverse computer and administrative skills, make me a strong candidate for either position. My work experience has qualified me in customer service, administrative and office management, communications (both verbal and written), data entry, diverse computer skills including Excel, Lotus, MS Word, Windows, AS400, Sibel, ACSR, Outlook Express, Access, Lotus Works.
If my qualifications meet your expectations please contact me by email or phone.
Bonnie G Brown
bbrown9439@comcast.net
404-552-0623
404-353-5346
Experience:
COMCAST COMMUNICATIONS, Feb 2005 to Feb 2007; Atlanta GA; DONNELLY COMMUNICATIONS, 9/2004 – Dec 2004; ATLANTA, GA; DELTA AIR LOGISTICS, 12/2001 - 11/2002; ATLANTA, GA; PRICE WIRELESS COMMUNICATIONS, 4/2000 - 7/2001; ATLANTA, GA; SITEL CORPORATION, 12/1999 - 3/2000 & 8/1996 - 1/1997; SAVANNAH, GA; J&W CORPORATION, FLAMINGO CASINO, 2/1997 - JULY 1998; PARADISE ISLAND, SC; CHATHAM COUNTY COMMISSIONERS;1907 HOMESTAY, 12/2002 - 6/2004; Brooklyn, New York; BROWN’S COMPUTER SERVICES, 6/1980 - 5/1991; CHATHAM COUNTY COMMISSIONERS, 5/1992 - 4/1996; AT&T COMMUNICATIONS, 11/1970 - 5/1989; New York, New York
Education:
Alfred Ely Beach High School Graduate 1968, Savannah, Georgia; 1 year English Major, Norfolk State College 1968, Norfolk, Virginia; 1 year English Major, Notre Dame College 1969, Staten Island, New York 1970; South College Career School, Coursework in Business Administration and Computer Operations, Savannah, Georgia 1992
Skills:
My work experience has qualified me in customer service, administrative and office management, communications (both verbal and written), data entry, diverse computer skills including Excel, Lotus, MS Word, Windows, AS400, Sibel, ACSR, Outlook Express, Access, Lotus Works.
Candidate Contact Information:
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