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| Desired Industry: Customer Service/Technical Support |
SpiderID: 11345 |
| Desired Job Location: Toledo, Ohio |
Date Posted: 2/19/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: 02/19/2007 |
| Desired Wage: 30000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 50-75% |
| Highest Degree Attained: Other |
Willing to Relocate: Undecided |
Objective:
STEVE HODGES
418 Poinsetta Avenue, Toledo, OH, 43612, 419-209-9239
OBJECTIVE Career in a position that will utilize my customer
service, marketing, sales, and inventory control skills.
SUMMARY Over 12 years in national and international client service.
Well-developed communication and problem solving skills,
ability to function efficiently with minimal supervision, and
to relate effectively with people at all levels of an
organization.
COMPUTER WORD, EXCEL, WINFAX PRO, PAPERPORT, POWERPOINT
CERTIFIED Dun & Bradstreet Seminar; Better Customer Service.
Fred Prior Seminars; Exceptional Customer Service.
SALES Lead and coordinated 3 sales department personnel in
contact with clients and vendors. (Customer Service)
Provided my personal evaluation of my aides to supervisors
To assist in their annual performance evaluations.
Created and followed up on formal sales quotations.
Negotiated Foreign Letters of Credit and wire transfers
with client, client's bank, and accounting departments.
Interpreted/resolved client complaints and responded to
product inquires.
MANAGEMENT Coordinated production with the managers of engineering
department and a manufacturing department to ensure
product delivery within definite deadlines.
Compiled data from sales contracts, purchase orders,
invoices, and other sources then reported conditions
during weekly staff meetings.
FINANCIAL Directly controlled inventory valued at over $900,000.
Trusted with proprietary accounting information.
Approved pertinent invoices for payment.
Adjusted computer reorder points, quantity on hand and/or
selling prices as needed to maintain profitability.
EXPERIENCE
2006 – 2006 U-Haul Moving & Storage: Asst. Manager
2006 – 2006 Lucas County Board of Elections: Seasonal Tech. & Poll Official
2005 – 2005 AutoZone: Toledo, OH / Customer Service & Parts Sales
1997 - 2001 OfficeMax: Northwestern Ohio, B2B Outside Sales Rep.
1997 - 1997 OfficeMax: Toledo, OH, Electronics Department Supervisor.
1995 - 1995 Bartlett Nuclear Services,Inc.: Oregon, OH / JR Technician
1987 - 1995 Diversified Capping Equipment, Perrysburg, OH
Purchasing Manager / Customer Serv. Dir.
1979 - 1987 Owens-Illinois,Inc.: Toledo OH
Computer Systems Operator/Technician.
EDUCATION University of Toledo – Business/Computers – Junior Status
Additional Information:
STEVE HODGES
418 Poinsetta Avenue, Toledo, OH, 43612, 419-209-9239
OBJECTIVE Career in a position that will utilize my customer
service, marketing, sales, and inventory control skills.
SUMMARY Over 12 years in national and international client service.
Well-developed communication and problem solving skills,
ability to function efficiently with minimal supervision, and
to relate effectively with people at all levels of an
organization.
COMPUTER WORD, EXCEL, WINFAX PRO, PAPERPORT, POWERPOINT
CERTIFIED Dun & Bradstreet Seminar; Better Customer Service.
Fred Prior Seminars; Exceptional Customer Service.
SALES Lead and coordinated 3 sales department personnel in
contact with clients and vendors. (Customer Service)
Provided my personal evaluation of my aides to supervisors
To assist in their annual performance evaluations.
Created and followed up on formal sales quotations.
Negotiated Foreign Letters of Credit and wire transfers
with client, client's bank, and accounting departments.
Interpreted/resolved client complaints and responded to
product inquires.
MANAGEMENT Coordinated production with the managers of engineering
department and a manufacturing department to ensure
product delivery within definite deadlines.
Compiled data from sales contracts, purchase orders,
invoices, and other sources then reported conditions
during weekly staff meetings.
FINANCIAL Directly controlled inventory valued at over $900,000.
Trusted with proprietary accounting information.
Approved pertinent invoices for payment.
Adjusted computer reorder points, quantity on hand and/or
selling prices as needed to maintain profitability.
EXPERIENCE
2006 – 2006 U-Haul Moving & Storage: Asst. Manager
2006 – 2006 Lucas County Board of Elections: Seasonal Tech. & Poll Official
2005 – 2005 AutoZone: Toledo, OH / Customer Service & Parts Sales
1997 - 2001 OfficeMax: Northwestern Ohio, B2B Outside Sales Rep.
1997 - 1997 OfficeMax: Toledo, OH, Electronics Department Supervisor.
1995 - 1995 Bartlett Nuclear Services,Inc.: Oregon, OH / JR Technician
1987 - 1995 Diversified Capping Equipment, Perrysburg, OH
Purchasing Manager / Customer Serv. Dir.
1979 - 1987 Owens-Illinois,Inc.: Toledo OH
Computer Systems Operator/Technician.
EDUCATION University of Toledo – Business/Computers – Junior Status
Candidate Contact Information:
| Name: Steve Hodges |
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| Street: - |
Phone: 419-206-9239 |
| City: Toledo |
Fax: - |
| State: Ohio |
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| Zip: - |
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| Web Site: |
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