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Customer service/ Clerical Resume
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| Desired Industry: Clerical/General Office |
SpiderID: 10329 |
| Desired Job Location: Abilene, Texas |
Date Posted: 12/13/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: Immediately |
| Desired Wage: 20,000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: No |
Objective:
Professional individual with proven customer service skills looking for a position in a strong customer oriented business.
Experience:
2005-2006 Double O, Inc AKA Taco Bell Abilene, TX
Assistant General Manager
*With previous excellent experience with this company, assisted newer GM in establishing
operational restaurants to Double O, Inc standards
2001 - 2005 Double O, Inc AKA Taco Bell Abilene, TX
General Manager
*Maintained continual customer satisfaction
*Accountability of stock usage and replenishment
*High volume business/cash control, creating budgets and P&L
using Microsoft Office and Excel
*Hiring/Terminating/Scheduling
*Firm adherence of policy and procedure via restaurant/food safety guidelines
*Successful completion 2004 Golden Bell certification for Sweetwater
restaurant
1999 – 2000 Convergy’s / AT&T Killeen, TX
Customer Service Rep
*Handled in coming calls for all AT & T services, and bill related
issues including incorrect billing, unknown charges, calling card
fees and charges, explanation of long distance charges, and
options available for varying long distance plans.
* Convergy’s provides customer management, billing and
training services, outsourcing services, and consulting
1990 – 1993 Hank’s Automotive and Repair Killeen, TX
Receptionist/Sectretary
*Answered all phone calls, all filing, wrote all work orders
*Handled all inventory ordering and supply of in-stock items
*Explanations of works done per vehicle with collections of money for
work orders
*Kept track of weekly schedule and time keeping records.
*Processed payroll for employees at the end of every week
*Created letter of collection for past due accounts and general
reminders for need maintenance, i.e., inspection, oil change, tune ups
*Updating of all accounts payable to vendors
1985 – 1988 Dr. Irving Kaplan, DDS Providence, RI
Receptionist/Dental Assistant
*Performed patient services such as greeting, making
appointments, creating and maintaining charts,
collecting payments, and filing insurance claims,
*Assisted in dental procedures from prepping and sterilizing
tool kits, to arm chair assistance with patients.
*Weekly inventory of front office and dental supplies
*Ordering of all equipment and supplies
Education:
2005 Cisco Junior College Abilene, TX
*Major: General Studies
1997 Central Texas College Killeen, TX
*Major: Interdisciplinary Studies / Psychology
1989 Classical High School Providence, RI
*Classical Latin Diploma
1986 Brown University Providence, RI
Certification
*Basic Astronomy of our solar system
*Certification of Completion (not certified)
Skills:
Ten key
Filing,mail room
Inventory ordering through multiple vendors
Fax/copy machine
PC/Internet
Microsoft Office 2003
OS system-XP,98, and 95
WPM-35
Reference:
Available upon request.
Candidate Contact Information:
TheJobSpider.com has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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