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IT Project Manager or QA/Test Manager Resume
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| Desired Industry: Information Technology |
SpiderID: 10286 |
| Desired Job Location: Charlotte, North Carolina |
Date Posted: 12/11/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: |
| Desired Wage: |
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U.S. Work Authorization: |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, More Than 75% |
| Highest Degree Attained: |
Willing to Relocate: No |
Objective:
Information Technology Project Manager
Applications Development, System Integration, Quality Assurance, Requirements Definition
PROFESSIONAL PROFILE
20 years of progressive Project Management, Business Systems Analysis and System Integration experience across industries. Experienced in streamlining business operations resulting in increased profitability and cost reductions. Proven leadership of project teams with simultaneous management of multiple projects, utilizing PMI full project life cycle, CMM, and Six Sigma standards. Skillful communicator, competent in forging partnerships with internal and client teams.
Solution Expertise:
Data Warehousing E-Commerce CRM myHR
Supply Chain Management Management Consulting eMarketing
Industry Experience:
HR and Benefits Banking Brokerage Mortgage Banking
Manufacturing Wholesale and Retail Distribution Small Business
Experience:
Hewitt Associates, Charlotte, NC 2005 to Present
Project Test Manager, Human Resources Outsourcing
Oversee all testing and Quality Assurance efforts for myHR project implementations on two key accounts, Marriott and BP, providing implementation support to the myHR portal for all HR functions.
Key contact for Client interface during User Acceptance Test phases. Manage all reporting, test metrics and scope estimating; and provide ongoing support to application development project manager.
Coordinated project management and staff administration for remote (following matrix organization) test teams of 5-12 individuals, including support of companys Onshore/Offshore model. Managed global test team resources.
Gathered and articulated business requirements in order to oversee the development of test plans and test scripts.
All testing engagements completed within project timelines and consistently met live-date project deadlines.
Received excellent Client satisfaction feedback by meeting or exceeding defined quality objectives.
E-Commerce Technology North Carolina, Charlotte, NC 2000 to 2005
Licensee of E-Commerce Technology, Inc., Chicago, IL
Project Manager/Business Owner
Directed the expansion and development for E-Commerce Technology NC, premier IBM business partner into the North Carolina market. Provided e-business consulting services to small and mid-sized companies. Managed and directed all company development projects. Facilitated business strategy and assessments.
Project management and staff administration for team (following matrix organization) of 5 to 12 individuals including launching companys Offshore practice.
Awarded IBM e-business Solution Advisor certification.
Facilitated quarterly e-business training seminars for 25 to 30 small business owners.
Secured initial business funding, developed internal/external resources, completed company business plan.
Developed all company policies, procedures, marketing plans, and sales strategies.
Built high school athlete recruiting site and recruiting resource for college.
Built a residential realtor site to enable client to become a top 100 realtor nationwide.
Built ecommerce site to sell and market long haul truck mattresses.
Built simple on-line brochure site to sell, rent and market resort properties in Anguilla, British West Indies.
Wachovia National Bank, Charlotte, NC 1996 to 2000
Project Manager (1999 to 2000)
Supervised staff of 12 technical analysts. Responsible for all daily, weekly, and monthly data legacy extracts from 28 business bank areas.
Project Manager for all projects affecting department including bank merger, divestitures and acquisitions. Projects included team of 8 to 12 Business Analysts and Technical Analysts.
Affected 50% reduction in production support abends after first 12 months.
Responsible for department Y2K project completion with zero major defects.
Business Systems Analyst/Consultant (1996)
Provided business analysis for the development of financial data warehouse.
Developed and wrote processes for the transfer of files from mainframe legacy application into this data warehouse residing on the client server.
Developed a room reservations application.
Assessed client systems requirements, developing test plans, writing program code in MS Access, testing, and application implementation.
Developed disaster recovery plan and technology architecture document within project deadlines.
Planned and executed integrated system test.
Keane, Inc., Charlotte, NC 1997 to 1999
Project Manager/Consultant
Supervised 5 member Y2K project team for major grocery retailer and international brokerage firm. Directed team members in the resolution of technical issues, and assisted senior management in meeting project milestones. Defined system test requirements, wrote and executed system test scripts. Responsible for testing mainframe processes to quality assurance standards.
Led team to project completion 3 months early and $2 million under budget.
Designed and facilitated continuing education programs for 40 member project team.
Developed automated testing processes that saved the client 10 hours per week of billable time.
Bank of America, Charlotte, NC 1993 to 1996
Business Systems Analyst
Provided business analysis for the design and development of new corporate data warehouse. Provided research and analysis for Hogan DDA/Savings System.
Responsible for testing and implementing disaster recovery procedures for savings application.
PC banking project team participant and Savings application conversion team resource.
Education:
EDUCATION
Ohio University, Athens, OH, Bachelor of Science in Computer Science
Affiliations:
COMMUNITY SERVICE
Board of Directors HOPE Ministries, CMBC Charlotte
Deacon Forest Hill Church
Volunteer Operation Christmas Child, Community Outreachs Harvest Center and LOVE Inc.
Tutor; 1995 Volunteer of the Year - Communities in Schools
Certified Toastmaster (CTM) - Queen City Toastmasters
Graduate Dale Carnegie
Skills:
TECHNICAL EXPERTISE
Mercury Test Director, Microsoft (Windows 98/2000/XP, Office, Project, PowerPoint, Visio), Oracle/PeopleSoft HR, DB2, SQL, IBM Mainframes, Cobol, CICS, Dreamweaver, Miva Merchant, Main Street Commerce, PHP, MySQL, HTML, SAS,.NET, Security Licenses Series 6 and 63
Candidate Contact Information:
| Name: Mark Oesterle |
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| Street: - |
Phone: 704-942-1247 |
| City: Charlotte |
Fax: - |
| State: North Carolina |
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| Zip: - |
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| Web Site: |
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