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Desktop Technician/Helpdesk Technician Resume
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| Desired Industry: Computer Hardware |
SpiderID: 10205 |
| Desired Job Location: Baltimore, Maryland |
Date Posted: 12/5/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: 01/01/2007 |
| Desired Wage: 38000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: No |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Objective:
To obtain a challenging career utilizing my Information Technology skills.
Experience:
July 2002-Present Coppin State University Baltimore, MD
Assistant PC Technician (Office of Information Technology)
• Expedite service requests promptly as assigned by the CCS Manager.
• Assist CCS with system upgrades, repairs, and troubleshooting.
• Perform Lab Assistant related duties in the Computer Lab if needed.
• Other duties assigned by the Office of Information Technology.
August 2001-August 2002 Coppin State University Baltimore, MD
Computer Lab Manager (Office of Residence Life)
• Manage and maintained computer lab.
• Create schedules and monitor students in the Computer lab.
• Manage IT help desk for both of the residence Halls.
November 1999-July 2002 Coppin State University Baltimore, MD
Computer Lab Assistant/ Lab Technician (Office of Information Technology)
• Provide Quality customer service assistance to students and faculty.
• Assist users of the Computer Lab with software and hardware related problems.
• Maintain a quiet and clean computer lab environment.
Adhere to and enforce computer lab rules and other duties assigned by the Office of Information Technology.
Education:
Bachelor of Degree Spring 2006 Coppin State University
• Majored in Management Science, with an Information Systems track. Relevant Studies: E-Commerce, Legal Analysis, Information Systems
Skills:
• Operating Systems, System Setup, System Repair, System Analysis, Networking, Symantec Ghost, HEAT Call Logging System
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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