|
|
|
|
Project Manager, Team Leader, IT Consultant Resume
|
| Desired Industry: Information Technology |
SpiderID: 10136 |
| Desired Job Location: Detroit, Michigan |
Date Posted: 12/3/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: |
| Desired Wage: |
|
|
U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 50-75% |
| Highest Degree Attained: Masters |
Willing to Relocate: Yes |
Objective:
- Highly motivated creative Web Administrator with Graphic Design background and a passion for new media, pursuing a career in Internet, E-commerce or Advertising industry.
- 8 + years of experience with increasing responsibilities in computer systems administration, troubleshooting, planning and software testing.
- Proven leadership experiences. Built and led multiple teams located in USA, Canada and Europe comprised of business analysts, systems engineers, and programmers.
- Good training skills with expertise in training both end-users and management in implementing new software.
- Highly developed analytical skills supported by demonstrate strengths in computer applications and management.
- Efficient administrative and organizational abilities, skilled at word processing, assembly of daily, weekly and monthly reports, forecasting and researching.
Experience:
Team Leader, EDS eGM Operations (eGM GSSM B2C)
Team/Tech Lead for GM Global Sales Service and Marketing (GSSM) B2C Infrastructure Support Team (20 Developers and Webmasters located around the United States, India, New Zealand and the United Kingdom) and Architecture Team.
Recourse management, workload management, assessment of client requests, day-to-day client interaction.
Manage and coordinate changes to the on-call schedule for 24/7 infrastructure support.
Assign and manage Operational Service Request (OSRs) to infrastructure and architecture staff.
Problem Management includes Incident, tickets and Corrective Action tracking in Team Track.
Plan and staff special infrastructure event items (firmware upgrades, patches etc.).
Review proposed project SOWs for proper scope and timing, then provide feedback to GM and TAM leads as needed.
Maintain a project plan that is consistent with the program objectives, standards and strategy so that customer expectations are met.
Monitor project progress to verify that the project plan is executed and adjust the project plan as necessary when scope or requirements change.
Provide technical infrastructure leadership for the Web Hosting environment and Applications.
Work closely with Transition Leads to make certain new activities adhere to standards.
Oversee the execution of the Project Architecture Review Process.
Approve and sign Statement of Work. Lead Application, Data and Infrastructure reviews.
Primary point of contact for the customer for problem escalation.
Managing account transition to IBM (Middleware support) and CapGemini (Applications support).
Project Manager, Engagement Management, Organic Inc.
Managed all interactive projects for Dodge, Chrysler and Jeep Internationally.
Budget/schedule development and management. Resource management and forecasting.
Task and delivery management, risk identification and management.
Translate business and user requirements into functional definitions.
Leadership, team building and team management of development and deployment teams Creative, Engineering, Architecture and QA teams.
Prepared status reports and regular meetings with clients. Oversaw weekly, monthly and periodic reporting and web publishing of metrics and reports.
Ensured all digital assets were approved via stakeholders, QA and Legal prior to launch.
Responsible for International clients requests.
Environment: Managing web technology experts and database experts working with DB2, Oracle, and MS SQL server, ecommerce architectures and transactional web platforms (IBM WebSphere), Network architects for implementing and managing VPNs, design experts in Flash, Adobe Photoshop, HTML, DHTML, JSP, MS Office, MS Project
Sales and Marketing, Leggett and Platt Automotive 9/2002 1/2004
Managed sales operations including tracking orders, providing forecasting and budget planning for automotive supplier, Fortune 500 Company.
Increased productivity 75% by automating purchase requests from Pier 1 and Pier 2 suppliers and automating the reporting system and developed new information database while joining previously isolated databases (PTS, BPCS and Logistics Database) from Sales, Engineering and Logistics divisions with the financing data to allow better marketing and forecasting management.
Reported to Vice President of Sales and Marketing Worldwide and CEO. Main customers were GM, Chrysler, Ford, Nissan, Toyota, VW, BMW, Tier 1 and Tier2 companies.
Provided technical vision and implementation for a corporate information database by successfully joining previously isolated information from the automotive divisions with the financing data to allow better marketing and forecasting management.
Responsible for generating and managing automotive and aviation purchase orders entering, tracking and maintaining them in two databases PTS and BPCS. Provided ship requests to Logistics department and prototype requests for Engineering department.
Responsible for short (1, 3 and 5 years) and long term (10 years) sales forecasting and initial budget preparation.
Tracked and managed sales performances across the USA, Mexico, Canada, Asia and Europe.
Project Manager - Web Development, 10io Consulting 5/1999 9/2002
Project Management and Business Analyst for computer consulting company.
Designed and implemented new software that boosted productivity of a client business and resulted in increase of generated sales by 25%.
Managed the entire System Development Lifecycle for application projects that have encompassed mainframe, infrastructure and client server to Web systems as well as local databases.
Planned and developed CRM (Customers Relation Management).
Deployed and supported Virtual Call Center, the Web based database with leads imported from AS/400 and distributed to call center and telemarketing groups in Canada and USA.
Built and led multiple teams located in different locations (USA, Canada and Europe) comprised of business analysts, computer systems engineers, programmers and designers.
Responsible for review and necessary changes to programs and the database structure to insure the performance of the programs meet users requirements.
Responsible for the planning and the implementation of the hardware and software packages.
Transformed two call centers (100+ stations) from dump terminals to web based stations.
Defined the marketing requirements for the company and managed the product development process by translating user, testing and customer requirements into feature/function requirements.
Utilized Client/Server technology, PHP programming and Apache Web Server.
Project Manager - Design and Systems Administration, Visio 1/1994 5/1999
Performed Project Management, Business Analyst and Computer System Administration for one of the largest ISP in the country for large corporation as well as medium and small businesses.
Performed computer network design and implementation for Novell and Windows NT infrastructure.
Designed and coordinated promotional materials for clients in retail, entertainment, manufacturing and non-profit organizations.
Computerized color separation, desktop publishing, layout and pre-press.
Performed Intranet/ Internet development, Web publishing and support of company Web sites, Online Customer Service, E-Commerce site, Online Directories, and Online Newspaper.
Education:
Master of Science in Engineering from Technology University, Plovdiv, Bulgaria
Bachelor of Science in Engineering from Technology University, Plovdiv, Bulgaria
Computer Networking Continues Education Courses - St. Clair College, Windsor, ON, Canada
TTC Computer Career Training - Dearborn, MI, USA
Skills:
Business Applications: MS Project, MS Office - Word, Excel, PowerPoint, Access, Quick Books, Accounting packages, Communication packages, Email, search engine technologies, standard Internet protocols, HTTP, TCP/IP, FTP, B2B, B2C, ISO 9000, Six Sigma
Design Applications: Adobe PhotoShop/Illustrator/ImageReady/Acrobat/PageMaker, Net Studio, Corel Photo Paint, CorelDraw, GIF Animator, MS FrontPage, Netscape Composer, Macromedia: FLASH/Dreamweaver/Director/UltraDev/FreeHand/Fireworks, Graphix Advantage, Flexi Sign, Sign Lab, AutoCAD, Turbo CAD
Operating systems: Client/Server, UNIX, DOS, MS Windows 3.11/95/98/2000/ME/NT/XP
Database Development/Management: My SQL, MS Access, Telemagic, FoxPro, DB III, DB IV, BPCS, PTS, Oracle, Network installation, Administration and support (Novell 4.10, Win NT, Win 2000 Advance Server, Win 2003, MS IIS)
Languages: HTML, DHTML, Java, Java Script, PHP, PERL / CGI, ASP, CSS
Web servers: Apache, SunOne, iPlanet/Database Server: Oracle 8i /Application Servers: BEAฎ WebLogic (WLS) and IBM WebSphereฎ
Web Traffic Reporting: WebTrends/Server Monitoring: SiteScope/Application Performance
Monitoring: Wily Introscope, Content Management: Interwoven/Image Caching: Akamai
Additional Information:
Foreign Languages: Russian, Bulgarian, Macedonian, Serbian Fluent Italian, German Beginner
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
|
|
|
|
|