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Customer Service Sales Representative Resume
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| Desired Industry: Insurance |
SpiderID: 10114 |
| Desired Job Location: Orangeburg, South Carolina |
Date Posted: 12/1/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: 12/05/2006 |
| Desired Wage: 28000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: No |
Objective:
To contribute unique drive for excellence and success
in customer service, along with strong business sales
background in sales representative field.
Experience:
Sales Representative, Humana, Columbia, SC, 2005
to 2006
Established quality relationships with clients,
resulting in higher senior market sales.
Enrolled 95% of senior market using both paper
and electronic applications.
Delivered formal presentations to senior market
demonstrating cost effective Medicare plans,
improved healthcare outcome, enhanced
prescription satisfaction, and greater patient
satisfaction.
Demonstrated outstanding relationship-building,
follow-through, and customer service.
Customer Service Representative, Intermedia
Marketing Solutions (Blue Cross &
Blue Shield of Florida),
Orangeburg, SC, 2004 to 2005
Retained and applied product knowledge for
assistance with customer concerns.
Promoted to Licensed Insurance Agent in Life,
Accident, & Health based upon overall performance
and monitor scores.
Effectively answered benefit questions
concerning customers policy in addition to
providing healthcare facilities that would offer the
benefits at hand.
Initiated retention on irate callers while
simultaneously providing great customer service.
Project Manager, Administrative Office,
Orangeburg, SC, Spring 2004
Monitored contracted workers in cleanup of
winter storm debris.
Enforced importance of effectively mastering
proper wear of safety equipment around trafficked
areas as well as desolate.
Signed load tickets for trucks carrying debris to
drop-off for weigh-in and disposal.
Education:
Bachelor Degree in Chemistry, Johnson C. Smith
University, Charlotte, NC, Pursuing
Skills:
Ability to communicate clearly and honestly with
peers, managers & customers
Ability to work under pressure
Commitment to continuous learning and skill
development
Commitment to teamwork
Willingness to share information and ideas
Proficient use of personal computer
Proficient use of Windows 98, 2000, XP
Proficient use of Microsoft Word, Microsoft Excel,
Microsoft Publisher & Microsoft PowerPoint
Proficient use of Lotus Notes, MAPA, & CDS
(Client Data System)
Proficient use of projector and office equipment
(e.g. typewriter, copier, scanner & fax machine)
Reference:
Available upon request.
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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