Agent-At Your Service - Tampa Marriott Waterside Hotel & Marina (577953) Job

Employer Name: Tampa Marriott Waterside Hotel & Marina	SpiderID: 2936093
Location: Tampa, Florida	Date Posted: 11/4/2009
Wage:	Category: Hotel/Motel/Hospitality/Tourism
Job Code:
Number Of Openings: 1

Job Description:
Tampa Marriott Waterside Hotel & Marina
700 S Florida Ave
Tampa, FL, 33602

Marriott seeks talented people to join their staff!

At Marriott, you define what success means to you, and then we help make it happen. With opportunities for building your skills, colleagues who share your enthusiasm, and a clear career path with challenging work that provides direction for growth and promotion. If you're the kind of person who wants to be challenged, supported, and applauded, this is where you belong.

FORTUNE magazine recognized Marriott International as one of the “100 Best Companies to Work For”, for the twelfth consecutive year.

Tampa Marriott Waterside Hotel & Marina is currently accepting applications for the following position:

Agent-At Your Service – AM/PM
Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Apply on Line @
http://greatjobs.marriott.com
http://trabajos.marriott.com

Upon entering the application website, search for openings by Zip Code. Then click Submit. Click the "View Open Positions and Apply" link to be taken to a list of departments with open positions. On the department page, select the appropriate department and then the open positions in that department will appear. From there, click "Apply Now" and begin filling out the entire application until you receive a message indicating your completion.

Excellent benefits package:
Medical, Dental, Vision, 401(K)Profit Sharing, Paid Time Off, Tuition Reimbursement, Company Paid Incentives, Career Advancement, Room Discount.

EOE/M/F/D/V

Job Criteria:
Start Date: 11.04.09
Position Type: Full-Time Permanent
Years of Experience Required: Entry-Level
Education Required: None
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: Andrea Smith	Company Type: Employer
Company: Tampa Marriott Waterside Hotel & Marina	Phone:
Street: 700 S Florida Ave	Fax:
City: Tampa
State: Florida
Zip: 33602

Web Site: http://greatjobs.marriott.com